We chose this resort because I was diving with an outfit nearby and they recommended it as the more "posh" option because it had air conditioning. We saw our room before agreeing to take it. It was basic but appeared clean. The hotel picked us up from our 1st hotel on a different part of he island which was very convenient. We checked in uneventfully. My wife enjoyed the pool which was quite nice. The grounds were overall quite nice. She did notice a dead mouse adjacent to the pool area which remained the entire day. Employees must have walked past it at least 20 times. We had dinner at the hotels restaurant on the pier that night and the restaurant staff was very friendly and food was quite good. A very nice spot to eat. That night we went into our room and all seemed fine. At some point during the night the air conditioning went out and it became very hot. It was actually cooler outside then in the room in the morning when we got up. We did hear some critters scrambling through the walls as well. The bathroom was clean but there was absolutely no water pressure. Water was hot though. We left thinking maybe the air con would be working when we returned or we would notify maintenance. We returned after a long day hiking on the island and had no luck with the air con so we notified maintenance and the front desk staff. They came out and agreed the air con was not working. They moved us to another room. This room had some mouse droppings in areas and some ants on the counter tops. We were exhausted and the air con was working so we figured we could live with it for a night. This room was also slightly cheaper at 1400 Thb vs 1500. We got absolutely zero sleep in the room that night. There was a rodent chewing a plastic bottle in the walls all night long. We constantly found ourselves jumping out of bed wondering if the rodents were actually in our room. We should have immediately requested another room but are not generally complainers. After a very restless night we complained at the front desk the next morning. The receptionist was very adamant that we should have immediately let them know and asked for another room and didn't seem to understand that both issues occurred late at night when we were in bed trying to get some rest. With some hesitance they agreed to drop the price of the room the second night to 1000thb. They did not deliver a clean hospitable room. I can not recommend staying here. While the pool and grounds are lovely the hotel is dirty and dated and you will have animals crawling through your walls all night!
- Official Description (provided by the hotel):
- Located in Chalok Baan Kao south of ko tao We have our long and clean private beach with the white pretty sand and at low tide passable for sunbathing, but really there are far better spots elsewhere on Ko Tao for laying around in the sun –and the best location to see the sunset. We are PADI 5 star dive resort and we offers dive courses with PADI Diver Training. Everything from your first dive exp ... more less
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- Also Known As:
- Ko Tao Hotel Koh Tao