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“Beautiful location but service good be better”

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Jamahkiri Resort & Spa
Ranked #5 of 50 Hotels in Koh Tao
Certificate of Excellence
Reviewed 23 December 2013

We stayed 4 nights in this hotel in November. We absolutely loved the hotel location, even though it is a bit remote. We stayed in a deluxe bungalow, which was lovely. We had a view on the sea.
Staff at the hotel were friendly, but some could not speak English very well and sometimes it was difficult to get things arranged. For example: the dive master was on holidays, but the reception could not help us in contacting another dive school or dive master. One morning we had to wake up really early and wanted to take some breakfast with us. This was also not possible even though in our view this would have been very easy (just pack some fruit). Also, they have a shuttle bus to town, but it only runs 2 or 3 times per day. Since the hotel is so remote and taxis are very expensive on the island, we think the shuttle bus should go a bit more frequent.
Other than these minor points we really enjoyed our stay and we were sad to leave this place.

Stayed: November 2013, travelled as a couple
1  Thank AEC2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 December 2013

I was seriously impressed by Jamahkiri and think it deserves more than just 4 stars. The staff were super friendly (especially 'Nice' who greeted us with a warm smile and great attitude every single day). Their ability to communicate and basic manners were exceptional. The ocean front rooms are incredible and I wished I could wake up to a view like that every day. The food was fantastic - we even braved salads and were delighted with the result. I love the way the pool is set out - you can have your own private little enclave for the afternoon and feel like the only 2 people at the resort. The little beach next door is just gorgeous and many of the snorkelling tours come to the front of the resort for it's great marine life. It really is only a short 10 min drive (plenty of free shuttles available) into Sairee Beach. I would definitely recommend this place to anyone going to Koh Tao!

Room Tip: Ocean front is a must.
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  • Stayed: November 2013, travelled as a couple
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1  Thank SydneyMiss100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2013

We stayed here two nights after cancelling our stay in koh samui- too busy there. We fell in love with koh tao but this location is really far from the restaurants , beach and nightlife. Stay in sairee beach or close to it. We didn't find the staff friendly at all. They also change you renting a kayak and snorkel/ mask/ fin- they even drove after us to get the money for the snorkel we forgot to pay at the pier and overcharged. Breakfast is nice- good quiche and pastas but heard you were charged for a cappuccino if asked. Great free shuttle to Mae name but if needing to go to sairee it is quite expensive like 500 baht and this shuttle only goes at certain times. Stayed in the standard room in the main hotel would prefer a bungalow. Nice pool overlooking shark bay. Snorkelling is not that great in this bay- murky when we were there - go to the island nanguyen. BeAch next door attached to haad then is also not great but they do transport you over for free. We ate dinner in sairee as we found the prices expensive. Beautiful dining room though.

Room Tip: Book the bungalows! Lots of stairs
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  • Stayed: November 2013, travelled as a couple
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1  Thank Andrea D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

I absolutely loved staying at this place! My husband and I only stayed here for 2 nights but I wish I had stayed a bit longer.

The location is a bit out of the way but if you advise ahead of time they will pick you up at the port and take you to the hotel. It's very much in a secluded place on the hill and very difficult to get to! But once you are there it's amazing. All the comforts of a restaurant and aircon that you would need.

The room we stayed in was lovely and large with amazing views. All rooms like others have said look to be well appointed.

The snokling at the bottom of this hotel is out of this world. We saw 2 reef sharks (were told they are harmless)!! so amazing.

The power did go off twice while we were there but it came on within a matter of 5 mins so wasn't a biggie for me.

They also provide converters so you can charge your phone/laptop etc if you don't have one.

We had breakfast included in our stay and it was AMAZING. So much variety!! We enjoyed dinner here twice and realy enjoyed the food at the restaurant. Make sure to go at sunset you get amazing views! Get there early to get a good seat.

They have a small gym at this hotel which was OK. Treadmill a little small and rattled alot when I tried to run.

Overall we really enjoyed our stay here! The price is a little expensive for thailand but its so amazing :D Such a perfect holiday spot to really get away from it all!

  • Stayed: October 2013, travelled as a couple
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2  Thank littletiger06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2013

I stayed there for 7 nights and I (almost) only have compliments about this place. The staff was really friendly and very well organised. The resort is located is a very quiet spot away from the may town/beach strip which mean you get the most relaxing feel ever.

The remoteness of the resort has one huge advantage: the views on the sea and shark bay are utterly breathtaking, whether from the restaurant for breakfast/diner, or the pool, or from the rooms... the website's picture really don't lie there! I went there to relax and do some diving and I wasn't disappointed on either front. The hotel has a dedicated diving club with the best equipment on the island, and a dedicated boat (lovely traditional thai style to it as a bonus). Then on the days when I didn't dive, you can just chill around the lovely pool, which has a dedicate pool bar - don't miss the 17:00 to 21:00 happy hour with half price cocktails (130B each - a bargain)! There is also a private beach where you can do snorkelling and you get loads of fish to look at, including the occasional shard and turtle!

The restaurant is very nice, with an amazing view and the food is lovely, very well presented and tasty with both Thai and European options. Breakfast is fantastic too with the usual buffet options, including hot/cold foods and a omelette/egg bar. As I was there during the low season, unfortunately the other grill restaurant and rooftop bar was closed, but then my room rate was significantly cheaper than the high season one so can't really complain there.

There is one down side to the isolation of the resort: if you want to go to the main strip you do have to take a hotel shuttle bus (you can't realistically walk there as it is so remote and the road/path is ridiculously hilly). Those run 3 times a day and are free but there are no late shuttle bus back to the hotel from town (last one is 18:30) which forces you to take a taxi back and they do overcharge (400-500B) due to the road being so tricky and hilly.

Overall, I had an amazing time. Some other reviewers have complained about the large number of steps on the resorts, but thats only a small price to pay for the amazing setup and views... and I saw it as a "bonus" as it helps you keep fit and burn the lovely food and cocktails! I could only recommend this place - whether you just want to relax or be there as a romantic spot for couples.

Room Tip: I had a "standard" room in the main building with sea view and it was amazing, but there a...
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  • Stayed: November 2013, travelled solo
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4  Thank Martin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2013

One of the best hotels we have stayed in for a while. Staff are super helpful and friendly. Nothing is too much. The setting is perfect. The rooms lovely. The restaurants food is first class. The decor is super interesting. Bubbly with breakfast is a nice touch.

No negatives for us.

Room Tip: No 6. Not many stairs to breakfast.
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  • Stayed: October 2013, travelled as a couple
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4  Thank edwardgarfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2013 via mobile

We stayed here for 3 days and it was perfect. We loved it and it was very hard to leave. We were met from the ferry with water and a cold flannel and then taken to the hotel where we were blown away by the views and hotel environment. The staff are friendly and helpful, especially the bar staff by the pool. We didn't leave the complex except to kyak to neighbouring bays for a snorkle...we didn't need to go anywhere else,we woke up in paradise every day! The room was wonderful with an amazing sea view from the balcony. The beach is great for snorkelling (lots of sharks in the bay) and the pool was relaxing & clean. We didn't dive & I suppose it would have been nice to get a discount/complementary snorkle set but overall I can't recommend this hotel highly enough...it really was amazing! (yes,there are lots of steps but the hotel landscaping is so well done it didn't matter!)

Stayed: November 2013, travelled as a couple
3  Thank Katie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jamahkiri Resort & Spa

Address: 21/2 Moo 3, Koh Tao 84360, Thailand
Region: Thailand > Surat Thani Province > Koh Tao
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 Luxury Hotel in Koh Tao
#2 Spa Hotel in Koh Tao
#2 Top resorts Hotel in Koh Tao
#3 On the Beach Hotel in Koh Tao
Price Range: £83 - £211 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jamahkiri Resort & Spa 5*
Number of rooms: 36
Official Description (provided by the hotel):
Jamahkiri Resort & Spa, is a comfortable and sumptuous living resort located in Thian Og Bay on the south side of Koh Tao, a serenity area of the island, easily reachable by a panoramic 10 minutes drive from the harbour, offering a spectacular view over the gulf of Thailand. Once settled in, you will quickly discover that there are very little reasons to leave the resort, lush tropical garden, cooling pools, the Jamahkiri Spa, a fitness room, the marina and our private PADI diving club, recreational facilities, and fine cuisine, compliment the beauty of the resort's magnificent surroundings. Our place is the perfect combination for peace, serenity and nature lovers; add to that comfort, natural surrounding, and pristine services and its no wonder that since welcoming his first guest in 2002, Jamahkiri has established its distinctive reputation. ... more   less 
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Also Known As:
Jamahkiri Hotel Koh Tao
Jamahkiri Spa And Resort
Jamahkiri Boutique Hotel
Jamahkiri Boutique Resort

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