I had nothing but good things to say about this hotel untill the last day when we checked out. We had had a really nice 4 days there, the staff had been lovely, the food in the restaurant was gorgeous (apart from breakfast), we had a very relaxing time. Then on the last day when we checked out they gave us a bill for 2000 baht (£40), we were very confused as we had only put a couple of sandwichs onto our room bill about £8's worth, so I told them they had made mistake but they were addomnt they hadn't and showed us 2 bills, one for the sandwichs and one for a meal in the restraunt, i told them we had paid for the meal in the restarunt the night we had eaten there, they started getting angry with us telling us that wasnt true and we must pay, they then showed us a signature on the bill and said we had signed it, SOMEONE IN THE HOTEL HAD TRIED TO FORGE OUR SIGNITURE. This was a joke, to cut a very long story short they eventually took the meal off the bill then we went to pay the £8 we owed them from the other bill but they were still trying to charge us £20 for things we hadnt even eaten. I gave them the £8 we owed them and the person behind the bill just huffed and said we could leave. I dont know if they thought 2 young English girls won't notICE if we add a few extra things onto their bill but this was an absoloute JOKE!!! Be Warned!!
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Hotels.com, Ebookers, TripOnline SA, Odigeo, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your Sensi Paradise reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sensi Paradise Hotel Koh Tao
- Sensi Paradise Ko Tao