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Seamus D
Sydney, Australia

Second stay and still can’t find a fault

Review of Sensi Paradise
5.0 of 5 bubblesReviewed 28 Dec 2019via mobile
This was our second stay at Sensi paradise, previously stayed here 3 years ago at the same time. I’ve yet to find any fault with this resort, offer transfer from the boat to the resort, greeting is always effortless and seamless, staff are very friendly and helpful, rooms are alway clean and have everything you would need. The food for both breakfast, lunch/dinner is always exceptional (I can definitely recommend the red duck curry, you won’t be disappointed).

Only have positive things to say about this hotel, we will defintely be back again for a 3rd time
Date of stay: December 2019
Trip type: Travelled as a couple
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jannsensi, Owner at Sensi Paradise, responded to this review
Responded 17 Feb 2020
Dear our valued guest,

Thank you so much for the feedback.
We hope you had a great memory and experience here.

Looking forward to having a chance to welcome you again.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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46 - 51 of 1,541 reviews
Reviewed 15 November 2019 via mobile

The pool was closed because of renovations, which we first saw at our arrivals🙄 They offered us to use the pool at another resort, where the staff weren’t informed about us, so they became pretty pissed at us, when we went into the pool.
The breakfast at Sensi you’ll order from a menu card, I’m allergy to bread so asked for an extra egg, which made the waiters angry at me, because I had to stick to the menu.
The tree lodge is sweet, but it’s old and used, I wouldn’t recommend the place.

Date of stay: November 2019
Trip type: Travelled with friends
1  Thank louiseg799
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 November 2019

Have a booking in November or December 2019? All pools are closed for maintenance.

Sensi is continuing to advertise beautiful on-site pools inclusive with bookings. Sensi is not offering any discount or refund for prior bookings. Sensi has cancelled my booking and not refunded my credit card.

Date of stay: November 2019
2  Thank fritzinthemist
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 September 2019 via mobile

We had a great stay in the Sensi Paradise the Bungalows are very nice and the Staff humble and friendly! Everything is clean and the food in the Restaurant is great! The location is perfect since it is very close to the Harbour and the town!

Date of stay: September 2019
Trip type: Travelled with family
1  Thank 875natalieo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jannsensi, Owner at Sensi Paradise, responded to this reviewResponded 17 February 2020

Dear our valued guest,

Thank you so much for the feedback.
We hope you had a great memory and experience here.

Looking forward to having a chance to welcome you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2019

Sensi Paradise is a great resort to stay. We are really a critical couple, but we are certainly very positive about the service and the staff at the resort: very hospitable. Bungalows are well furnished and maintained; good hygiene. Restaurant is of good quality, but not real Thai Food. But Thai Food is adapted to the taste of the many Western guests. Had a great stay!

Date of stay: August 2019
    • Value
    • Cleanliness
    • Service
2  Thank Antonie67
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jannsensi, Owner at Sensi Paradise, responded to this reviewResponded 17 February 2020

Dear our valued guest,

Thank you so much for the feedback.
We hope you had a great memory and experience here.

Looking forward to having a chance to welcome you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2019 via mobile

.....The best hotel in Thailand.

We’ve stayed in 18 different hotels in Thailand over the years and Sensi Paradise Beach Resort is still my favourite hotel. We stayed here in 2017 and went back again this month.
We love everything about this hotel (apart from people smoking wherever they want).
The food is some of the best on the island. The staff are THE best in Thailand.
The pools are great, the rooms are superb. They pick you up from the pier, they took us back to the pier at 0530am (free of charge).
They cook you food that isn’t listed on the menu, they carried our HEAVY suitcases to our bungalow.
Towels changed daily. Rooms made up daily.
We had our 5 year old son with us and the staff were great with him. The male waiters especially.
We love sensi paradise.
Have to give a special mention to Zaw. He was amazing with our son. Really helpful. Always happy, polite and helpful. These lads work 6am-9:20pm and only get 3 days off per month but you can’t tell. We have people in England who probably earn more than the staff here when on benefits but the staff here work so hard and are so good at what they do.
100% would come back here again, I just HATE the ferry rides to the island and back!!

Date of stay: August 2019
Trip type: Travelled with family
1  Thank sumdj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jannsensi, Owner at Sensi Paradise, responded to this reviewResponded 17 February 2020

Dear our valued guest,

Thank you so much for the feedback.
We hope you had a great memory and experience here.

Looking forward to having a chance to welcome you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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