I have such mixed feelings about this place. Upon arrival they didn't have any of the details of our booking. Instead of apologising about clearly a mistake on their behalf (as the payment for the room here had already been taken) they simply were unhelpful and told me I need to get the reservation details... Lots of things I needed to do. But during this time my phone and laptop had died which made it really difficult to retrieve the details I expected them to have. In the end we were given a room which was an apparent upgrade from the one we booked but it was for one night only and we then had to move rooms again. I was seriously unimpressed. The resort seemed dead and they wanted us to switch and change rooms, pack and unpack. No apology was given and we were made to feel a huge inconvenience.
Facilities are pristine rooms are beautiful. We actually preferred our original booked room over the upgraded room. The garden view villa is much more spacious than the sea view villa with a much easier layout. Rooms were very pleasant during the day. But by night not very user friendly... They have no 'main' light - so it's impossible to do anything aside from create a romantic mood. Packing the night before in the dark was a nightmare. The gardens are also dotted with lots of miniature ponds which literally attract hundreds of VERY NOISY frogs. The ponds look nice but prevented us from getting any sleep. The wifi was also quite frustrating. It was advertised as having Wifi and for the cash you'd expected so. Literally Wifi was only available at the reception and half of the restaurant. Not throughout the resort.
It's a nice resort but honestly it's quite far away from the main beach and town. Service is hit and miss. Although the guys in the restaurant very attentive and friendly - front desk. Not so much. We had high expectations here. Which just weren't met.
An apology would have gone a long way.
- Official Description (provided by the hotel):
- Our resort is located in north Sairee, Koh Tao, where all of our suites have a spectacular view of Sairee beach and Nang Yuan Island.Perfect for your dream holiday. Surrounded by nature, overlooking the crystal clear waters of the Gulf of Thailand, our suites are peaceful, luxurious and romantic. From everywhere on the resort a spectacular sunset can be seen, a different scene every night. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Booking.com, Agoda, Hotels.com, TripOnline SA, Evoline ltd and Cancelon so you can book your Thipwimarn Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Thipwimarn Hotel Koh Tao
- Koh Tao Thipwimarn Hotel
- Koh Tao Thipwimarn Ko