We booked online to stay here for two nights after the full moon party on Koh phangan. We booked in advance and paid a deposit online. I asked for a twin room and recieved an email back stating that they only had a double to which I replied that this was fine.
Upon my arrival at Buddha View they once again stated that they only had a double room and asked if this suited our need to which I replied that this was fine, to which they seemed relieved and helpful. (Suggesting a room was available as requested and a deposit paid)
I was then asked to take a seat while they sorted things out for me. The staff then approached me to ask if I was diving, when I replied that I wasn't sure yet what our plans were they returned my deposit (in cash which I had paid online) and told me that they would be putting us up next door as they had no rooms available.
When I stated that I had paid a deposit to secure a room they told me that it was common practice to put people in hotels nearby. When I told them that I was not happy about this as we had picked Buddha view for various reasons they did not seem bothered.
Basically they wanted to give the room to someone else who was definitely diving as they would recieve more money from them.
As Koh Tao was very busy after the full moon party we struggled to find the accomodation we wanted and our experience with Buddha View caused unnecessary stress and worry.
I would not recommend staying here or diving here as the accomodation was unreliable and the staff very unhelpful.
There attitude was "if your not diving go and stay somewhere else"
we had a terrible experience with Buddha View and one that they would not get away with had the Island not have been so busy after the full moon party.
The service was awful and one that I had not experienced anywhere else in Thailand.
- Official Description (provided by the hotel):
- Buddha View Dive Resort is Thailand’s premier PADI 5 star Gold Palm IDC Resort and PADI Career Development Centre. With over 20 years of experience in the diving industry, Buddha View provides world-class PADI diving courses, regular and special diving trips and accommodation to suit all budgets. ... more less
- Also Known As:
- Buddha View Dive Hotel Koh Tao