I had problems since I arrived, and the Resort’s personnel wasn’t willing to help me. Nobody was waiting for me at the pier (supposedly this was arranged by PADI). When I called the resort, nobody gave me an explanation. They just told me to wait.
Employees at reception were VERY rude. I had a couple of common problems, and they were not willing to help me. For example, I wasn’t able to connect to the internet, and they literally told me that they have provided the internet password and if I had a problem with the internet I had to fix by my own.
The resort doesn’t have a gym, and the food is just regular.
Also, they charge an extra 3% when you pay with a credit card. The resort should change this policy (it is better to do a discount if you pay with cash; doing an extra charge is like the resort is punishing you for paying with a credit card).
I do not recommend this resort. Diving locations in Koh Tao are fantastic, though.

We are staying in a king Jacuzzi room, and it’s perfect. The view from our room is amazing. Great swimming pools and the breakfast is excellent. I would definitely recommend staying here, it’s also a short walk to lots of restaurants, bars and the beach.

This resort is just magical. My partner and i stayed here for a week to relax in some luxury after 3 months of backpacking. The staff are the best (so helpful and friendly) and the hotel so clean. Not to mention the all you can eat western breakfast which was to die for. Incredible place. Pools are also so clean. Only an 8 min walk to the village