So, we booked ahead of time online and paid in advance. A bit above our backpacker budget at $30/night but it being April in N. Thailand, we splurged for the pool. Upon arrival, however, the pool was closed (and a bit greenish), so we immediately decided that we were going to ask for a refund and seek another place with a pool. Most travelers know that getting refunds in Asia is very often futile or at least a big hassle. This is where this hotel earned some big points. After some initial confusion--due mostly to language barriers-- they not only refunded me my entire payment, they suggested another hotel with a pool, phoned them for us, phoned the online booking website to confirm that my money had indeed been refunded, and to top it off, gave us a ride back to the city center. All with a warm smile.
If it wasnt so hot and are hearts weren't set on having a pool, we would have stayed anyway because the staff was so nice and the property is beautifully landscaped and quite funky. It's a bit like walking into Alice's wonderland!
Would recommend, but double check the pool status!More
- Free Wifi
- Free Parking