We stayed at Hotel 31 for one night, the reservation was made and payed through www.agoda.com. Even so the hotel charged us for the room when we chekced out. The situation was a bit chaotic and unfortunately we didn't get a receipt. We contacted Agoda straight away, they contacted the hotel who claimed that they did not make us pay at check out. Without a receipe we cannot prove that we have payed a 2. time and therefore our money is lost. We are quite ticked off that the hotel lied and cheated us for extra money - not a great memory of our stay in Can Tho. .
The hotel experience in itself was not a succes either. The room was dirty and the staff confused and quite rude. So our recommendation regarding Hotel 31 is to stay away and find anther hotel in Can Tho.
Karen & Agnethe, Denmark