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“Don't stay here - they made us pay double” 1 of 5 bubbles
Review of Hotel 31

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Hotel 31
Ranked #45 of 115 Can Tho B&B and Inns
Copenhagen, Denmark
2 reviews
“Don't stay here - they made us pay double”
1 of 5 bubbles Reviewed 30 April 2013

We stayed at Hotel 31 for one night, the reservation was made and payed through www.agoda.com. Even so the hotel charged us for the room when we chekced out. The situation was a bit chaotic and unfortunately we didn't get a receipt. We contacted Agoda straight away, they contacted the hotel who claimed that they did not make us pay at check out. Without a receipe we cannot prove that we have payed a 2. time and therefore our money is lost. We are quite ticked off that the hotel lied and cheated us for extra money - not a great memory of our stay in Can Tho. .

The hotel experience in itself was not a succes either. The room was dirty and the staff confused and quite rude. So our recommendation regarding Hotel 31 is to stay away and find anther hotel in Can Tho.

Kind regards
Karen & Agnethe, Denmark

  • Stayed April 2013, travelled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank AgnetheVP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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34 reviews from our community

Traveller rating
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    9
    16
    4
    4
See reviews for
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Business
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Date | Rating
  • Danish first
  • English first
  • French first
  • Indonesian first
  • Spanish first
  • Any
English first
North Vancouver, BC
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 24 January 2013 via mobile

Great location. Stay in 601-603 or 501-503 for a river view, that's in 31B. Room was $12. Nothing special but can tho is kinda cool. Great night market half a block away. Amazing coffee shop/cafe a block away (forget the name, but you'll know when you find it). If you do floating market tour, the short one even felt too long.

  • Stayed December 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank therealmule
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 14 November 2012

Stayed for one night on 31B Hotel (same owner as 31). Room was clean, well equipped and with great views over the river. Hotel is very well located, some 100 m. from the river (harbour, promenade, etc).
The person at the desk was correct but not willing to negotiate prices at all (we bought a boat ride the day after with them too). Very cold manners.

  • Stayed October 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank luissma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 7 June 2012

We wound up at this hotel based on the suggestion from my guidebook. It is in a very convenient location just a few minutes away from the pier and riverfront and was a decent enough room for the money. Plenty of space and clean enough for our tastes (although we are fairly low maintenance backpackers), the rooms are set a top a fairly busy restaurant. We ventured into town for street food instead but the restaurant appeared to have a pretty strong following of tourists and locals.

I did read a few of the reviews on trusty TripAdvisor before we headed to Can Tho and so when we wound up with Hotel 31 last minute we were already prepared for how overbearing and pushy the owner was. From the minute we checked in, he was relentlessly pushing his tours/scooter rentals/bus transfers and basically wouldn't take no for an answer. We initially told him we would think about it and tell him later after we walked around the town a bit...only to have him pop up two to three more times around town pressuring us some more. We decided on principle to turn him down, and our remaining two days in the guesthouse he was pretty cold and unaccommodating. He even lost our key at one point and blamed us...only to find it 30 minutes later somewhere at his desk (this made us a bit nervous seeing as he was also holding our passports).

Overall, it isn't a horrible alternative in terms of room quality and definitely has a convenient enough location but instead of buying into the owner's overpriced Mekong and floating market tour, head to the riverfront at 5.30am or so and haggle with the fishermen there for a better price. That's what we did and it turned out great and is no headache at all.

  • Stayed March 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank bellaSicilia13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 16 March 2012

for our 3 day stay in Can Tho this was a solid cheap option with a good location. We didn't eat there so I can't comment on the food. A little annoying was the fact that the owner took the key when we were venturing out the first day, and later on had misplaced it. He tried to get me to admit that I had it, which was definitely not the case. It took him about half an hour to track it down.
The room was clean and ok though, I would not book any tours with him as we only paid half of what he would charge for the 7 hour floating market tour, arranging it ourselves on the pier in the am. Later when we checked out he would have organized the bus ticket to Rach Gia for $7, we also organized this ourselves by calling mai Linh, they even pick you up for free and the ticket to rach gia was only 80,000 dong.

  • Stayed March 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Julia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 27 February 2012

Positives:
Very big room with balcony and two big double beds for a good price.
Clean. Fridge. Aircon and hot water were good.
Food downstairs was cheap, not great.

Negatives:
Tried to give them my passport details when I checked in and they would not take the details. They then came up to my room late at night and woke me up demanding that I come downstairs now and give them my passport details.
Room was not serviced.
WiFi was bad.
Bathroom smelled like sewerage.
They motorbike they rented me was very, very old and not reliable.

  • Stayed February 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank 980Jim980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Can Tho hotels

Brussels, Belgium
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 29 January 2012

We were happy to find an other hotel for the second night, we couldn't stay 2 nights in this hotel. The boss was very rude and unfriendly with us maybe because we were not interested in her tour. We had no bed sheet. The mattress cover was full of holes may be due to the mattress with spring coming out. Very uncomfortable! We slept in the smell of meat because our windows opened on to the kitchen apparently! Unable to close the windows because the glass was missing! $ 10 for a room with a noisy air-conditioning and an dirty room and bathroom, we were happy to leave the hotel as soon as possible. For 2$ more we were received like king in the confortable and clean Tay Ho Hotel 200m away.

  • Stayed January 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel 31

Property: Hotel 31
Address: 31 Ngo Duc Ke St,, Can Tho 900000, Vietnam
Region: Vietnam > Mekong Delta > Can Tho
Amenities:
Restaurant
Hotel Style:
Ranked #45 of 115 B&Bs / Inns in Can Tho
Number of rooms: 20

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