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“Terrible service”
Review of Huy Hoang Hotel

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Huy Hoang Hotel
Ranked #37 of 46 Hotels in Can Tho
Can Tho, Vietnam
1 review
“Terrible service”
Reviewed 30 March 2014 via mobile

My girl friend and I stayed at the hotel one night as a stop before Saigon. The room was ok, but the service and staff is absolutely terrible. They promised a number of things which didnt happen and overall just very bad. just an example is that we were promised breakfast made to go in the morning, but of course nothing was ready when we had to leave. And we STILL had to pay for it, eventhough we told them about it.
And DON'T book ANY tours through the hotel. They are over charging like crazy and the tour we had and were promised was a total joke!
It is obvious they pretend to know how to run a succesful business, but in reality they have EVERYTHING to learn!!!

Stayed March 2014, travelled as a couple
Helpful?
Thank Mads H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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103 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Spanish first
  • Vietnamese first
  • Any
English first
Nesoddtangen, Akershus, Norway
1 review
Reviewed 28 March 2014

The room was OK and quite clean. Free wifi and good location with short distance to the promenade and pier. The service varies a bit and I didnt trust the staff 100%. Bathroom is a combined toilet and shower with hot water lasting a couple of minutes.

They charge $30 to see the floating marked without a tour group. If you walk 200m down to the pier the price is about $15. (or maybe less)

All in all not the worst hotel you can stay in, but you will probably be able to find a better.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ludvig F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 6 March 2014 via mobile

We stayed here for four nights at 280000 dong a night. The room was very clean, white sheets and white towels. Flat screen tv, fridge and ac so good value. I found the staff on reception friendly and their english was ok. They have cheaper rooms available without a window or more expensive ones with a balcony.
However I would not reccomend doing any trip through them with Mekong Delta Tours. We did a boat trip to the floating markets which was ok but our "English" speaking guide was difficult to understand. We also booked a trip to Vinh Long to sight see along the journey and then stay in a home stay. The guide had dreadful English but the home stay was appauling and I refused to stay there. As I had only paid for half the trip and the remaining half was to be paid to the home stay I did not pay and took the ferry back to Vihn Long. This is no reflection on Huy Hoang hotel and look forward to returning to Can Tho and staying here again as its good value for money.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank woowoo68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
paris
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 March 2014 via mobile

We stayed there three nights in february 2014.
You get what you can expect from a 15$ per night bedroom.
Meaning the breakfast is frugal, strict minimum furniture in the BDR, and the staff expects you to use one of their "guides".
We chose to make a tour on a private boat with one of them, the "guide" didn't know anything pertinent about the city and the trip was too short for the money he asked, so I claimed he showed us more attractions, which he did, but he ruined the whole thing.
The day after, our "guide" served breakfast, cleaned the meeting hall and was also the receptionist.

Stayed February 2014, travelled with family
Helpful?
1 Thank fabmeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Toronto, Canada
Level 6 Contributor
111 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 4 January 2014

Like most people who stay here, this hotel was included in with 475,000VND (About $25) 2 day 1 night Mekong Delta tour by An Travel (or another reseller eg. Lac Hong Tours) or the 2D1N tour by TNK Travel. The hotel is plain but clean and bright. Bed is a little hard, shower head is weak BUT fine for the one night stay and seeing how the two day tour is only 475,000, it’s a great value.

Wifi didn't work. There is no elevator... luckily, I was on the second floor. Free breakfast was mediocure to poor but edible. Good vietnamese coffee though.

The restaurant next door is mediocre to poor but inexpensive, English-friendly and convenient. I walked to a nearby Com Tam broken rice shop that was much more traditional and tastier. Exit the hotel and turn left, walk until the next street/intersection, cross and turn left. Look for the sign. You should see it right away. It’s about 3 minutes away. Be warned, the menu is only in Vietnamese and without a price. We paid only about 40,000VND for each rice dish including cold tea but we speak/read Vietnamese.

Room Tip: No elevators... so pick a room on the lower levels.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank k-existence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Africa
Level 6 Contributor
304 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
Reviewed 2 January 2014

This place has basic and quite old rooms, although they are clean, at least.

It's cheap and in a good location in the centre of town. However, the place lacks any charm and there is no elevator of baggage staff, which makes checking in on the 3rd or 4th floors a real pain (literally).

It does have free wifi but it oly works intermittently.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zambezikid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanoi
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 December 2013 via mobile

I stayed here on Merry Christmast 2013 one night before visiting to the Chau Doc by TNK tour. The hotel is old but cleaned and fast connect internet, for me, that's ok. However, the staff is not good because when i need some support from him, he always ask me about tip. I hate that, one of them, not all. But, i think with 13 usd for 2people 1 night, it is suitable price

Stayed December 2013, travelled with friends
Helpful?
Thank Son T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Huy Hoang Hotel

Property: Huy Hoang Hotel
Address: 35 Ngo Duc Ke St, Can Tho 92000, Vietnam
Region: Vietnam > Mekong Delta > Can Tho
Hotel Style:
Ranked #37 of 46 Hotels in Can Tho
Price Range (Based on Average Rates): £
Number of rooms: 27

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