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“Great stay, friendly people”
5 of 5 bubbles Review of Chez Loan Hostel

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Chez Loan Hostel
Certificate of Excellence
Enschede, The Netherlands
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great stay, friendly people”
Reviewed 9 June 2014

Nice, quiet hotel. Nothing all too special. The rooms are nice and clean. The shower was nice. You can get some bicycles for free and the owners are really nice people.

The location is perfect. To the left you can bike into the little village Tam Coc and to the boat trips and some pagodas. And to the right you almost immediately get to the rice fields and bike through the lovely area.

The beds and pillows were really comfortable too

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank L H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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374 reviews from our community

Traveller rating
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    47
    21
    6
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Business
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Vietnamese first
  • Any
English first
Toronto
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 May 2014

Did not enjoy this hotel at all. Staff is haughty and not friendly. Location is good it was nice to have use of their bikes. Rooms had mold in them and we asked to be moved. Bathroom stank like a sewer and sheets were not clean. I don't ever want to go back. Minh Bin is a beautiful area but this hotel in anything but...

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TorontoNanette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
los angeles
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 January 2014

Location was good. But the French people in the hotel were not friendly and pretty arrogant.

I was using the computer at the lobby and one of the old french lady with the most snobbish attitude would ask, "do you live here"? I replied yes I did. Then she went on to say, the owner (lady by the name of Chez) did not recognized me.

I felt assaulted, first of all, why am I being put on the spot to prove to you that I am staying at the hotel? I just so happened to check in late the night before and she wasn't here. I don't mind being asked one time but being put on the spot to prove that I stay here?

Wow, what a way to welcome guests to the hotel.

Would not recommend anyone non-french to stay here.

Hotel room was not good. Old and just did not even feel comfortable.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jebediah k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 December 2013

A french couple on the bus introduced us to Chez Loan. We were impressed by the location, right next to Tam Coc and the other caves, mountains and boat trips dotted around.

Room was nice, there are free bikes and it was definitely a much better experience than staying in Ninh Binh town which is 6-7 km away. We really had plenty of time to explore the area and soak up the beautiful surroundings. Food is only ok.

The owner Loan caters to a mainly french crowd and she is a fluent speaker. She is a charming hostess who at dinner will wander from table to table offering snacks, chatting and charming the guests. When we asked for a second night she upgraded our room for free.

However the owner's attitude changed when our french friends left. I speak some french but am not a native speaker, and it seemed that when this became obvious, Loan didn't bother with manners any more. Suddenly we were annoying guests who were getting in her way. She didn't even look at us when we were asked her to book our train, and rolled her eyes when we had questions. However she did give us a fair price for the train. Her service seems very dependent on mood and it didn't make for a pleasant experience.

So although the location and welcome was great, it's hard to wholeheartedly recommend it to non-french travellers.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Mat C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 7 October 2013

We stayed 3 nights and loved every minute of it. Loan made us feel that we were part of the family. The location is in the middle of the countryside, in rural Vietnam. The food served was tasty, beautifully presented and affordable. Tam Coc is only 1 km away and there are many nice sites to see within 30 km. Loan speaks very good French. I am not sure she speaks English but I do believe that she will make all travelers feel at ease, whatever the language. A truly special place.

Un lieu merveilleux et un accueil particulièrement chaleureux. Nous avons beaucoup apprécié notre séjour de 3 nuits. Il y a beaucoup de choses à voir dans un rayon de 30 kilomètres et nous avons adoré cette région.... et Loan.

Room Tip: The rooms to the front of the house have a very nice view of the village across the road.
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandrine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
125 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 30 July 2013

We had the top floor family room for the 5 of us ; this room has been build afterwards on top of the small hostel and it was rather hot inside when we arrived. The airco functioned very well so cooled it off at night. Bathroom is rather small for 5. Food downstairs is served on the terrace and was of good quality but terrace lacks a bit of atmosphere. Early morning was rather noisy. Service is very friendly and helpfull.

  • Stayed July 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank TheFoxies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 February 2013

Chez Loan has very good comments on Trip Advisor and different tourism guides so we booked at her place, luckily for us only for 1 night. Mrs Loan was very friendly by mail for the reservation but all along our 2 days/1 night stay, she has been extremely unpleasant and rude, which came as a very big surprise for us as we are the outgoing/smiling/happy type of guests; we tried our max to have a good time there but when the person does not look at you when she speaks, does not answer your basic touristic questions to go hiding in her kitchen while you are waiting for her at the reception for a few minutes (and she sees you :-/ ) that is clearly very surprising!! Do not know what happened to her those days but clearly Loan did not want to speak or take care of the guests properly. Other guests that we met in the dining room were also really disappointed. And the food was the worst of our stay in Vietnam (for true), absolutely tasteless, no herbs, no spices, just insipid boiled meat in water etc. Too bad I did not take pics of the food to share them on Tripadvisor. Bedroom cleanliness was OK (yet towels were dirty), but overall atmosphere was really unpleasant. Will definitely not recommend staying at her place and will never go back. PS: I am French but that did not change anything of this gross experience.

  • Stayed February 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Catherine_from_Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Chez Loan Hostel

Property: Chez Loan Hostel
Address: Route de Tam Coc - A Bich Dong | thon Dam Khe xa Ninh Hai Hoa Lu, Ninh Binh, Vietnam
Region: Vietnam > Ninh Binh Province > Ninh Binh
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service
Hotel Style:
Ranked #2 of 53 Speciality Lodging in Ninh Binh
Price Range (Based on Average Rates): £
Number of rooms: 5
Reservation Options:
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Also Known As:
Chez Loan Hotel Ninh Binh

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