This hotel is quiet pricy compare with all 5stars hotels I stayed in Vietnam. when we check in, the front and lobby was so beautiful. However, the service was not very good. we have to carry our bags to rooms. They did not tell us that there are 2 beautiful swimming in this hotel. The equipments are nice, look old but too complicated to use. The curtin of our bath room was spoiled so that we had to cover it all the time.
Internet is horrible for 5stars hotel. My friend and I had to bring laptop to lobby for internet. At late of that night, I call from my room to front desk to complain about wifi. They said that IT is off and would fix next morning but no one fix at all.
The last thing I dont like at this hotel is the spa. Staff is nice and good but the room was not quiet. I heard the water pour and noise from other room. Could not relax.
In conlusion, the hotel is very beautiful but they need to upgrade small things to make it great.
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