I can't understand why service and attractiveness of hotels close to Ho Chi Minh is so poor. For the same price, one could get absolute luxury in the capital and very good hotels in Sai Gon. And enough people travel from HCMC to Vung Tau for a weekend away. Perhaps this appeals to more a Vietnamese guest. Anyway, if you have a 'premium' room, you get a great view of the ocean with working boats on it, and a view over the garden and tops of buildings. The room decor is very tired and kitschy. Our aircon was extremely musty and on return to hcmc both of us had head colds and chest infections. The food in the vietnamese restaurant was surprisingly good. You have to put up with loud music and a less than tasteful decor, but I'm a discerning traveller who expects a lot for a 4 star rating. I looked around Vung Tau and the coffee in the coffee shop at the resort is as good as you'll get. And it's a lovely setting looking out to the ocean and with trees if you sit outside. I asked if our free herbal teas could be exchanged or supplemented by black tea bags. No way, you have to buy them yourself in town. Extraordinary, given they have them in the restaurant and coffee shop and it wouldn't send them broke. And that's how I found their general service - inflexible and unable to see that their mandate is to serve customers! My overall feeling is I'm grumbling - I expect more for that price in this country and I will see if there are any places that are more responsive to customers. BUT one good thing is that they rang and ordered our ferry tickets which were delivered to the hotel. A nice and somewhat balancing finish to the weekend.
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