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“great service & cold beer”

Lucys' Sports Bar and Hotel
Ranked #8 of 152 Restaurants in Vung Tau
Certificate of Excellence
Price range: US$4 - US$15
Cuisines: International
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Restaurant details
Dining options: Breakfast, After-hours, Delivery, Reservations, Takeout
Description: A user friendly bar, restaurant & hotel. Air conditioned, plus outdoor seating. Outstanding Chef provides high quality mealsDart's, Pool, 4 large TV's for watching your favorite sport.Rooms with Views to kill for Lovely hot showers and large beds
Reviewed 28 July 2014

Atmosphere is very good , helpful staff & cold!! beer.Believe they have a social golf club but have not played . Yet!!

1  Thank Legs1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (169)
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104 - 108 of 169 reviews

Reviewed 28 July 2014

I've been here before and have good memories of this place, with quick and friendly service and good food.

Unfortunately, the service we received two nights ago was truly awful and I don't think I'd visit again. A group of us ordered draft beer and after taking one sip, could taste chemicals / staleness often associated with just cleaned pipes. We told the staff who immediately took the defensive side, refused to listen to our complaint or to replace our beers with something else. Whenever we tried to speak, they shouted over us with denials, rather than hear our problem.

We eventually asked for the manager to be called, and when we arrived he told us that there would be no charge for the drinks and that the bar staff didn't understand / didn't know. This was fine and we'd like to thank him for that, but the other owner who was standing beside him kept saying there was nothing wrong with the beer, even after her partner had agreed to remove it from our bill.

Finally she walked away and our food arrived, but two waiting staff stood directly next to our table, glaring at us throughout the meal, even when we asked them not to. We were also offered no other drinks and no one came to take another drink order, so the group went without for the rest of the meal.

I've lived in Vietnam for over 4 years and understand language barriers and cultural consideration, but was really disappointed with the immediately dismissive and rude attitude of the staff, to customers who were spending a lot of money. I hope that staff can be better trained to deal with initial complaints with courtesy as this is a great spot in the city for sports and drinks.

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2  Thank Stephanie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014

This is definitely one of my favourite restaurants in Vung Tau.
The food is great especially bacon, potato and mushroom soup. The staff are friendly and always look after you.

Thank Frazworldtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2014

Best air-conditioning, great staff, most comprehensive menu, great chef, fantastic location and great value

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Thank Rob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2014

What's not to like? Also the food was really fantastic, simple fare.
Good prices and we got take away to eat at our hotel which was delicious.

1  Thank glenys w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ern M, Manager at Lucys' Sports Bar and Hotel, responded to this reviewResponded 5 June 2014

Thanks Glenys ...glad you enjoyed our company see you again soon I hope

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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