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“Nice location, recommended!”

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Mercure Banjarmasin
Ranked #1 of 30 Hotels in Banjarmasin
Certificate of Excellence
Rotterdam
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice location, recommended!”
Reviewed 14 August 2014

The location next to Duta Mall is very convenient. We could store our luggage during our trip to Pangkalan Bun. When we returned we were welcomed by Latif with a big smile and he really made us feel coming home. Rooms are comfortable. We had dinner,outside by the pool enjoying a band playing music. Food quality is avery but they had great pizza's. Breakfast at the first night (Sunday) was not so good, but the second time much better. Lartif arranged a car to bring us to the floating market, so nice and really good to walk around in that area. Swimming pool is oke. Staff is very friendly as well and can speak good English. Really a hotel to stay whenever in Banjarmasin.

Room Tip: Choose a room where one does not hear the mosque calling out in the night during Ramadan.
See more room tips
  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Kathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sendek, General Manager at Mercure Banjarmasin, responded to this review, 15 August 2014
Dear Miss Kathy,

Warmest Greeting from Mercure Banjarmasin,

Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our service especially with our staff Latief.

We will share with our team so they will be happy and maintain the good service to you.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you.

Best Regards,


Sendek Prawinko
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

292 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Japanese first
  • Spanish first
  • Any
English first
Jakarta, Indonesia
1 review
Reviewed 11 August 2014

Atmosphere, pool, food, rooms was great , staff vey friendly.
the location are near with shopping mall.
me and my fiancée are very happy and will come back again.
Great stay! all was perfecto!
Thanks a bunch mercure Banjarmasin #hugs

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank boredfile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sendek, General Manager at Mercure Banjarmasin, responded to this review, 14 August 2014
Dear Valued Guest,

Warmest Greeting from Mercure Banjarmasin,

Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that you enjoyed our service and product.

We will share with our team so they will be happy and maintain the good service to you.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you.

Best Regards,


Sendek Prawinko
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kalimantan, Indonesia
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 August 2014

I have a big expectation with this hotel because the great name of Mercure. This hotel have a strategic location near Duta Mall Banjarmasin and so many culinary spots. The room is comfortably with the great view of pool and city view of Banjarmasin.

But why the receptionist is so hard to smile to me as a guest? even I didn't do anything (flirting or something like that)..haha

but overall is good for me..

"A smile is a Universal Welcome"
Max Eastman

Room Tip: choose room with the pool view.. is is great to see it from the top
See more room tips
  • Stayed August 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank Dandi N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sendek, General Manager at Mercure Banjarmasin, responded to this review, 14 August 2014
Dear Mr. Dandi,

Warmest Greeting from Mercure Banjarmasin,

Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really sorry to hear that our staff did not smile. I agree with you it is Universal Welcome.

We will share with our team so they will be happy and maintain the good service to you.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We also happy to hear that you overall enjoyed the stay with us.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you.

Best Regards,


Sendek Prawinko
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 July 2014 via mobile

We expected quite a lot of the name Mercure. However, we booked a room with 3 beds and even though we checked in late, Mercure was not ready. Had to ask 3 times for the bed and received a quite dangerous bed as it nearly folded on top of me as I sat down on it. Hope I survive the night! :) further the room was set for 1 person in coffee cups etc. The other half of my family has similar problems. To us it seems they didn't finish preparing in time. Also the transfer from airport went totally wrong, we arranged for 6 people, and only 1 small car fitting 4 came to pick us up. We're not sure if the error lies with Mercure or the travel agency. Hope we can arrange for better bed tomorrow, otherwise happy our stay is quite short! The pool does look nice from up here.

Stayed July 2014, travelled with family
Helpful?
Thank l30n713n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sendek, General Manager at Mercure Banjarmasin, responded to this review, 4 August 2014
Dear Mr/Miss Almere,

Warmest Greeting from Mercure Banjarmasin,

Thank you for taking the time to tell us about your experience at Mercure Banjarmasin. I am sorry that your experiences did not meet your expectations; please allow me to express my sincerest apologies. Especially for the cases you have experienced it.

Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Thank you.

Best Regards,


Sendek Prawinko
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level 6 Contributor
1,335 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 620 helpful votes
Reviewed 3 July 2014

This hotel is quite new. It is located at the city center and very near to the mall. The room was good, spacious and clean. The staffs were helpful and friendly. The breakfast was not bad. I really enjoy the stay in this hotel.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darnel-HDI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sendek, General Manager at Mercure Banjarmasin, responded to this review, 8 July 2014
Dear Mr Herman,

Warmest Greeting from Mercure Banjarmasin,

Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that.

We will share with our team so they will be happy and maintain the good service to you.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you.

Best Regards,


Sendek Prawinko
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manado
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 27 June 2014

Stayed here with my family while we attended my cousins wedding party. I love the location, near mall. Cozy place and their room was great. Their staff friendly and helpful. Really enjoy and happy staying there, although it's only one night. Great hotel, great location, great facilities. Would definetely return in my next visit to banjar :D

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JasmineTedjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sendek, General Manager at Mercure Banjarmasin, responded to this review, 8 July 2014
Dear Miss Jasmine,

Warmest Greeting from Mercure Banjarmasin,

Thank you for sharing us about your good experience at Mercure Banjarmasin. We are really happy to hear that.

We will share with our team so they will be happy and maintain the good service to you.

At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you.

Best Regards,


Sendek Prawinko
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Banjarmasin

Property: Mercure Banjarmasin
Address: Jl Ahmad Yani No 98, Banjarmasin 70249, Indonesia
Region: Indonesia > Kalimantan > South Kalimantan > Banjarmasin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Banjarmasin
#1 Spa Hotel in Banjarmasin
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Banjarmasin 4*
Number of rooms: 180
Official Description (provided by the hotel):
Located in the city centre on top of a leading mall in Banjarmasin, surrounded by business and leisure spots and only 25 Mins from Syamsudin Noor Airport. Mercure Banjarmasin has a stunning panoramic view of the surrounding city. The hotel has 2 restaurants, 2 Bars and 1 meeting room with a capacity of up to 300 delegates. All 180 rooms come with a modern and stylish decor ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Evoline ltd, Ebookers and Cancelon so you can book your Mercure Banjarmasin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Banjarmasin South Kalimantan

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