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Grand Central Hotel Pekanbaru
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Reviews (78)
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22 - 27 of 78 reviews
Reviewed 14 February 2014 via mobile

Stay at this hotel about february 2013...not really impressed.. cramped room with awful layout...and bad quality mebeler.. so sad for brand new hotel in Pekanbaru... the biggest problem is yellowish water in bathroom...when we asked to the roomboy..he said its from "nature" can't fix.. OMG!!... next is reception desk at lobby level.. doesnt like common hotel..guest must sit when do some "business" with receptionist..can't imagine if any queue.. awkward.. then restaurant for breakfast are small with tiny chairs and tiny tables.. taste is average.. hope they improve their hotel regarding they has a great location..

Stayed: March 2013, travelled as a couple
1  Thank Riki S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bregas Yekti R, General Manager at Grand Central Hotel Pekanbaru, responded to this reviewResponded 28 February 2014

Greetings from Renotel Grand Central Pekanbaru,

Dear. Mr. Bobby B San Francisco

Thank you for taking times in writing your review about our hospitality and services, we are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us.

We are much looking forward to welcome you back in the future visits

Bregas Yekti
Resident Manager
Renotel Grand Central Pekanbaru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2013

The hotel is close to the Airport, the rooms are quite comfortable, is rarely hotels provide bolsters, the bathroom is good enough for a 4 star hotel, but the poor quality towel, standard motel. Front office service was good and fast in service.

Food quality is very bad, inappropriate for a 4 star hotel

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Adrian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bregas Yekti R, General Manager at Grand Central Hotel Pekanbaru, responded to this reviewResponded 28 February 2014

Greetings from Renotel Grand Central Pekanbaru,

Dear. Mr. Andrian Tanggerang,

Thank you for taking times in writing your review about our hospitality and services, we are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us.

We are much looking forward to welcome you back in the future visits

Bregas Yekti
Resident Manager
Renotel Grand Central Pekanbaru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2013

During breakfasting my team with me (20 pax) joint at this hotel. The food is good taste, presentation and also quick fill in during empty and also good price. Location near to downtown. The service is good, friendly, smile and welcoming

  • Stayed: July 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Thank Juef_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bregas Yekti R, General Manager at Grand Central Hotel Pekanbaru, responded to this reviewResponded 28 February 2014

Greetings from Renotel Grand Central Pekanbaru

Dear. Mr. Juef_12 Pekanbaru,

Thank you for taking times in writing your review about our hospitality and services, we are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us.

We are much looking forward to welcome you back in the future visits

Bregas Yekti
Resident Manager
Renotel Grand Central Pekanbaru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2013 via mobile

The room is good. They serve very clean towel and standard sanitation. In the morning you will get daily local newspaper. The staff are very helpfull to assist you for breakfast. In the afternoon you should try their swimming pool on seventh floor. It is minimalist pool but you can watch very nice view of Pekanbaru city. The pool is not too deep with only 1.20 m in depth. You can order for drink and snacks to bartender. They also serve coffee when you ask him or her. The bill is separated with hotel invoice. You can pay in cash or credit card to bartender.

I was so sorry for the inconvenient when sleeping at night. There was a family karaoke in basement. The sound is loud enough coming to my room. But its ok i took my pillow to cover my ears and the sound had gone ha ha ha...

I have realized about its location. I need to call taxi taking me to downtown. It is not so far but it can make you feel very tired to go there by foot. It is better by taxi and the cost is not expensive.

  • Stayed: June 2013
    • Value
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    • Rooms
    • Cleanliness
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Thank zeett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bregas Yekti R, General Manager at Grand Central Hotel Pekanbaru, responded to this reviewResponded 28 February 2014

Greetings from Renotel Grand Central Pekanbaru,

Dear. Mr. Zeett

Thank you for taking times in writing your review about our hospitality and services, we are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us.

We are much looking forward to welcome you back in the future visits

Bregas Yekti
Resident Manager
Renotel Grand Central Pekanbaru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2013

Well I stay for 17 days in this hotel for Bizz trip.
Nothing to be proud of from this hotel. Room service is not to good but not to bad either.
The food, it's ok.
The one I don't like is they serve fruits in my room on saturday but the fruits is not fresh. Specially the apples.
Sorry to say but this hotel is over priced

  • Stayed: April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 71Franky_71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bregas Yekti R, General Manager at Grand Central Hotel Pekanbaru, responded to this reviewResponded 28 February 2014

Greetings from Renotel Grand Central Pekanbaru,

Dear. Mr. Franky Tanggerang,

Thank you for taking times in writing your review about our hospitality and services, we are proud of having you as our loyal guest. It is an honored to be able to give our excellent service to you while you were staying with us.

We are 4 stars luxury Hotel located in main road jl. Jendral Sudirman, were only 10 minutes from airport and only step away to government and business center, with Luxury gym an Spa facilities, infinity swimming pool at 7th floor where you can see Pekanbaru city, 36 rooms Family karaoke and one and only Hotel have 4 D Cinema. we believe the price will be different if compare to 2 stars or 3 stars.

We are much looking forward to welcome you back in the future visits

Bregas Yekti
Resident Manager
Renotel Grand Central Pekanbaru

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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