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“3d2n staycation!”
Review of Pelangi Hotel

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Pelangi Hotel
Ranked #5 of 18 Hotels in Tanjung Pinang
Reviewed 31 March 2014 via mobile

Came here for a random vacation. Shuttle service provided, able to go sight seeing. Breakfast is not that luxury. But otherwise, room is comfortable with good size of a swimming. Staff services is good n friendly!

Stayed: December 2013, travelled with friends
1  Thank Afnie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 - 31 of 60 reviews

Reviewed 15 November 2013

We visited the Pelangi hotel last year and were amazed at their hospitality. It's not an up class hotel but the hotel staff makes an extra effort to make it a best experience for you. We had decided to stay in the city and not in a resort as we wanted to have a glimpse of the Indonesian culture rather than being stuck in a resort.
Since we are vegetarians, the hotel staff made an extra effort to prepare vegetarian dish for us.
Moreover, they provided a vehicle for us to go around the city. When we were leaving,they gave us a goodie bag with cakes and water bottle.

I was impressed with the special care they gave us and made this trip a memorable one for us.

Room Tip: Rooms with the pool view are good. Most rooms have balconies attached.
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  • Stayed: December 2012, travelled with family
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1  Thank div106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2013

very old room, dirty pool, dirty sheets, not close to anything. need a car to get around, but has free shuttle to downtown and jetty. Restaurant is not really good, but not too expensive. They dont have many things on the menu. We were tje only table, it took a long time to cook for us. if you want to relax, pay more for hotels up north. Definitely want be back.

  • Stayed: October 2013
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Thank samsam111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2013

I stayed with a group of friends at this hotel. It is expected that if one travels in a tour group, the hotels will always be in desolate places & this is no exception. I must commend the staff for their customer service. The hotel has wifi which is a plus. The rooms are pretty spacious too.

However, the hotel looks appalling and in bad need of makeover. The air-conditioner is really antique and I had difficulty getting it to work properly. The sheets doesn't appear to be changed daily. 3 light fittings are defective. There are gaps between the door and frames and they certainly needs replacement. The paint in the balcony is peeling. The towels have some weird smell.

The breakfast is good though. But I cannot imagine myself coming back to this dated & dirty place again.

Stayed: May 2013, travelled with friends
2  Thank ChrisChee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2013

We stayed at this hotel for 9 nights as we had to wait for our flight out of Singapore and we figured it would be cheaper than staying in Singapore, plus we needed to save our money for our next stop Australia.

Useful things we didn't know: $25 US dollars for a 30 day visa on arrival per person. It also costs about $40-60 Singapore dollars to get a taxi from the Bandar Bentan Telani Ferry Terminal to the hotel and takes 1hr 15-2hrs.

The free hotel shuttle service to and from the ferry is not for the above, there is also another ferry terminal south of the island which is worth a look into if you plan to visit this part of Bintan. (15mins from the hotel)

There is not a lot to do Tanjung, there is no pavements which makes it hard to venture out anywhere local.

The hotel do offer a free lift to anywhere local, we got driven to there shopping mall a couple of times. Not a great deal there, cheap clothing, supermarket and a kids arcade.

We paid for a standard room but got upgraded. The room had fridge/freezer, kettle, nice size bed, as another has said, there sheets do not fit the bed properly. They also had a generator which was used quite often. Hotel wifi is brilliant, they have a box on every level. The food was touch and go, sometimes it was good, we'd order the same the next day and it would be not so good.

The staff are very attentive, sometimes a bit to attentive, there seems to be loads of staff and they all just seem to stand around. They're English is not so good, when ordering food or trying to arrange a car to take us to the mall, it was always a struggle and we had got the wrong order a few times.

The pool was nice, a little dirty when we arrived but they seem to use no chemicals so rely on topping the pool us with fresh water everyday. The fitness room was also okay, had a pool table.

If I could go back I would probably look at staying here for only a few nights, and stay north where it's a lot more touristy. It did serve its purpose and we had no where to spend our money so we saved a lot. Just very very bored at times. Also being English brought a lot of unwanted attention when out and about, also in the hotel, the staff would stared a lot and have little whispers, we find that rude, but this is just how they are I guess.

Room Tip: Try to stay in the main building.
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  • Stayed: January 2013, travelled as a couple
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4  Thank JackCarlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2012

I stayed here for 2 nights.

+ ve:
* free pick up to and fro from the hotel
* superior room is quite ok
* cable tv with movies
* air con is new and adjustable
* very friendly staff
* prompt housekeeping
* hotel gift upon leaving.,pastry and water bottle.

-ve:
* water heater in the bath room is intermittently working
* no small table to have your meal inside the room, no safe locker.
* comforter look ugly and old
* power sockets very loose connection. You must shake the plug to get connected
* breakfast time is limited. 7-9am. If u go after 8.30 forget about it most of the items are gone. No top up except the rice
* never inform the free shuttle to the city malls

Overall: 3/5. Worth the money. No big complaints.

Room Tip: Choose the Superior room at level 4.
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  • Stayed: December 2012, travelled as a couple
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Thank Ragavan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2012

We have stayed here as a group of 10 friends at the bungalows/villas (not the hotel proper). The hotel is advertised as 3 stars and I normally don't trust these ratings but actually I'm pretty sure some years ago when it was built it was a proper hotel. There is a nice swimming pool area, hotel restaurant which is for most dishes reasonably priced and the food is pretty good. Breakfasts included in the price are excellent, I would not expect anything more. Pelangi is located close to the outskirts of Tanjung Pinang, so it is relatively quiet but at the same time there are some basic amenities close by. Just in front, there is a small warung with some decent padang food. Within walking distance (walking toward the city), you can find some more warungs, some with very nice food, also some street food, a pharmacy, etc. That's a major advantage over staying somewhere far from the city where you have to rely on not necessarily so great and cheap hotel food.
Staff are very friendly, their English is reasonably good for Indonesian standards.
We used hotel transportation twice to go around some places on the island. I found the service very good but quite pricey, but I suppose these are just the prices in Bintan which is generally more expensive than major islands.
The rooms are of adequate size and are well equipped, maybe if I was a bit picky I wish the bathrooms were a bit more modern but really, they're still OK. A nice surprise was to find a set of toiletries like shampoo, toothbrush, etc. What I didn't like is that even though there should be Wi-Fi internet, we couldn't in any way connect to it throughout our stay (not that we needed it so much). No problems with getting the air-con work.
Overall, this is one of the cheapest places on Bintan island (especially when you consider the crazily overpriced resort area in the north) and what you get for your money is really good! Do not expect luxuries, do keep in mind the price that you pay. Expect a decent service, good room and nice food.

  • Stayed: September 2012, travelled with friends
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Thank Pawel_Ch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pelangi Hotel

Address: Km. 6 Jl. D.I Panjaitan, Tanjung Pinang, Bintan Regency, Riau Islands Province, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Regency > Bintan Island > Tanjung Pinang
Amenities:
Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 18 Hotels in Tanjung Pinang
Price Range: £20 - £26 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pelangi Hotel 3*
Number of rooms: 7
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Also Known As:
Pelangi Hotel Bintan Island, Indonesia - Tanjung Pinang

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