overall, it was an ok stay.
the staff were cordial and it was a generally satisfactory stay apart from one simple incident which really made the trip end on a dis-tasteful note.
Bus timings for check out guests to the ferry terminal was a huge mess up - this was the most irritating portion of the whole stay, although my family of 16 pax was first in the line to have queued up for the bus to the terminal, we ending waiting for 45 mins before we managed to board the 3rd bus. i am sure the hotel knows beforehand the total number of guests that are due to make their way to the ferry terminal so i do not understand why the hold up.
apart from that, i think you guys as staff are doing a great job - keep up the efforts.More
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Very Good 4/5
- Free Wifi