This lodge is set in a very nice location - unlike Rhino Valley Lodge, this does have a view of Rhino valley and the sanctuary. There is a waterhole that attracts buffalo and elephant. They put food out for leopard every night and you are effectively guarenteed a sighting.
The rooms are ok. They are comfortable but nothing special and could do with a spruce up. There are lots of rooms (50+) and when we were there is was pretty empty so we were rattling around a bit, but it meant we were able to knock down the price. The food again is ok - a standard big hotel buffet.
However, the service is rather poor. The staff are friendly but extremely keen to get all their jobs done as soon as possible. So dinner is purportedly served from 7-9pm, but if you are in the bar (likely as the leopard is fed at 6.30pm) you are STRONGLY encouraged to have dinner at 7pm - likewise at breakfast. As soon as you briefly put your cutlery down, your plate is removed and there is little chance of more buffet, as it is whisked away as soon as the last people have their first helping.
Do not expect a drink (or any service of anything) after 8.59pm sharp! Whilst noone is up late on safari, we were constantly chivvied to pay our bar bill and we were only reluctantly served drinks after dinner (ie no later than 8pm). The bar firmly closes at 8.59pm when ALL staff leave apart for a single security guard. Interestingly this poor service is combined with pretty full on grooming for tips. This is not the fault of the individual staff - i'm sure they work very long hours for poor pay - rather it hints at poor managment culture and ethics.
In summary, if you have one night to spare and are keen to see leopard (essentially guaranteed) then it is worth the stay. Bored of leopard or need to stay more than one night? Maybe consider elsewhere...
- Also Known As:
- Ngulia Safari Hotel Tsavo National Park West
- Ngulia Safari Lodge Kenya/Tsavo National Park West