I would say, the location wise is great, but other than that, NOTHING is worth. I travel with my other family members, my father, my mother, sister with baby and hubby, preggy sister with hubby, me hubby and our infant. This is the worst decision for me to stay here.
It was school holiday, and I already pay full upfront 3 days before our holiday. I call them to confirm the time to check in, they inform me its should be after 3. We came there at 3 for check in, everyone is tired for a long distance journey, babies is cranky, the preggy wife is super tired already, the weather is super hot at this time, and we just want to have a nice bath and sleep.
At first they said, its gonna takes a while, but who knows.. its takes 2 HOURS! and its not only happen to me, I can see all the other families keep asking the receptionist about thier room, some even came at 12! with babiess, and old folks. Some is doing their company family day, and their bosses didnt get the room?! what kind of "PROFESSIONAL" attitude and management this company shows? This is killing me.
we all felt very HOT with this situation, and the receptionist area is not cold also, they have fans (well, they should invest in aircond) but when we asked them to switch on, they said - its broke already. They have 4 fans! all is broke? this people just dont value their customers.
We finnally check in at 5.00 pm.. crazy huh? Go into the penthouse, wasnt that great. I know its huge and spacious, but we all felt emotionally abused and super tired with the drama. And my preggy sister is fall down with high fever due to the Hot weather, and have to wait that long under that weather --> trust me, they dont have proper place for their customer to wait for the check in process, all of us have to sit at anywhere under the sun!.
I ask to see the manager, because i think this is not fair to us, and just to much for them to do this kind of thing to their customer, and guess what? the manager had gone back from work, not even dare to say sorry for the whole situation. Again, what kind of "PROFESSIONAL" management you have here.
Overall, other than interact with the staff, our holiday is OK. The room? I hate to see those toilets. Its poorly maintained. The aircond, still function I would say, but, the casing almost fall down. Got weird smells in the pantry also. Overall the room is so-so. Not worth the price which is almost RM 1.3K per day. This price also dont include breakfast.
Just in case, if the regency's management read this comments, please... your room and your service does not worth the price that you are soooooooo overcharged. In terms of stars choosen in tripadvisor, I am actually want to select less than 1 star.
- Official Description (provided by the hotel):
- The Regency Tanjung Tuan Beach Resort is an idyllic seaside hotel apartment situated in the township of Port Dickson. Well equipped with an array of resort facilities and amenities, The Regency Tanjung Tuan Beach Resort is catered for those looking for a relaxing getaway. Situated approximately 45 minutes drive from the Kuala Lumpur International Airport and about 1½ hours drive from the capital Kuala Lumpur, The Regency Tanjung Tuan Beach Resort sits snugly along one of the finest white sandy beaches of Port Dickson.The resort is a perfect getaway destination for your family. Our accommodation ranges from elegantly furnished 1 to 3 bedroom apartments, to luxurious 4 bedroom penthouses. The Regency Tanjung Tuan Beach Resort is also an ideal location where you can mix business with leisure. The resort also offers meeting and conferencing facilities. Our professional team will be able to custom-design a package that best suits your needs and requirements. If you fancy dinner under the stars, the resort's spacious and well maintained grounds is a perfect venue for all your outdoor banqueting needs. ... more less
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- TripAdvisor is proud to partner with TripOnline SA, Agoda and Evoline ltd so you can book your The Regency Tanjung Tuan Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Regency Tanjung Tuan Beach Hotel Port Dickson