Judging its name of a condo+hotel, I wasn't too impressed by this hotel/resort. The 8 of us rented a place known as "Penthouse" which in reality is just a double storey with one masterroom with bathroom on the upper level. The place is spacious however for 8 of us. It is relatively clean though I had higher expectation on the cleanliness, there was a lizard poop near the basin area. No flat-screen TVs and we were just served the old CRT tvs with limited channels and disrupted signals.
What is really lacking with this place is accessibility and customer service. This place is located within the Berjaya resort complex, which is about 10 mins shuttle bus ride away, although it's served by the shuttle bus, the intervals is 1 hour. It makes a huge difference when you are on travel and trying to just go to the beach or breakfast (which is served at the main complex), could mean a wait of 1 hour. The inflexibility and passiveness of the service staff meant that there could be 20 people waiting for a 12 seater bus for 1 hour, causing more delay as the rest of the guests have to wait for another bus. We waited for 1.5 hours just to go the beach on one day.
However, the condotel is pleasant in its quiet surroundings. Nonetheless, it's the last time I'll be heading there.