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“The World-Class Services, Paradise Tunamaya!!!”

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Tunamaya Beach & Spa Resort - Tioman Island
Ranked #2 of 19 Hotels in Pulau Tioman
Certificate of Excellence
Singapore, null, Singapore
1 review
“The World-Class Services, Paradise Tunamaya!!!”
Reviewed 27 April 2013

Tunamaya, Well Done!!!

I am the wedding planner and just finished the Island Wedding Shooting with my teammates at Tunamaya!!! We have enjoyed the most PARADISE leisure resort and WORLD-CLASS services by Tunamaya excellent staffs! In Tunamaya, every staff treats you as their FRIEND, they REMEMBER you, TAKE CARE of you, SMILE to you, anytime, anywhere!!! Their sincerities, their smiling, their thoughfulness make us TOUCH, make us WARM!!!

When we reached the Genting Jetty, Tunamaya boat was ready there to fetch us to the resort. After reached the Tunayama Jetty, the buggy already standby there for pick up our heavy shooting stuffs and luggages.The GM. Mr.Mohan walked toward us to welcome us and bring us to the lobby for check in. Immediately, the towels and welcome drinks have been ready for you! The paradise leisure environment, the most friendly staffs, the best rooms arrangement, you will no need to worry about anything, just enjoy your stay!!!

After we checked in and settled down everything, GM. Mr.Mohan held a special meeting for us with every person-in-charge in order to ensure that our wedding shooting project run smoothly. During the meeting, he made sure every PIC throughly understood their roles and tasks in supporting our wedding shooting project and every venue to be set up properly on time. Thus, we have no worry to run our shooting project. During the shooting, everyone contributed their 100% support to us, take care our shooting stuffs, anytime standby there to give us their hands.

Thanks GM. Mr.Mohan for the fully luxury support and coordination to us! Thanks Chef Johnno for making delicious dinners for our shooting! Thanks Ivy for the fantastic decoration for the room shooting. Thanks Spa Manager Lydia for the beautiful decoration for our Spa Shooting. Thanks Mr.Saiful for the well logistics arrangement. Thanks Ah boy for making the blue ocean champagne for the proposal shooting! Thanks Mr.Chua for the professional support for the ROM shooting! Thanks Mr.Ben for the venue set up. Thanks Mr.Zaiful for the ferry tickets arrangement. A big THANKS and a big HUG to everyone of you!

I remembered that In the next day morning, we went to waterfall for our pre-wedding shooting. During halfway of our shooting, heavy rain get everyone of us wetting. We run back to the jetty and waitted for the boat for return to the resort. We felt that the raining was so heavy, it may be dangerous for the boat to fetch us in this time. However, when we reached the jetty a while, we were so happy that Tuanamaya boat was coming to fetch us. We knew that they worry about us, although the raining was very heavy, they still arranged the big boat with shelter and fetched us back to resort asap. When we on board, their staffs very thoughful and gave us all the towels immediately eventhough they also getting wet. We feel touch and grateful!!! During the last day, GM Mr.Mohan knew that we have many shooting stuffs and worry us could not get on the ferry from genting jetty as it is the last stop for the ferry to Mersing, so always full of people wait for the ferry there. Then, he purposely arranged us to get on ferry from Tekek Jetty, and arranged his staffs take care of us and made sure the ferry tickets were arranged properly. This is what I must say: Tuanamaya always take care of you in anytime, anywhere!!!

Hey! Tunamaya, I will be BACK, I am really MISS U guys, all the best staffs, my friends in Tunamaya"!!! Take care!! :)

Carrot@Tesoro Island Wedding Planner

  • Stayed April 2013, travelled on business
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Carrot W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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johor
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 April 2013

Me and my fiancé went to Tunamaya island in Apr'13 for our pre-wedding shooting & short holiday. We drove close to 2 hours from JB town to Mersing, and from Mersing we took a ferry to Genting jetty and Tunamaya speed boat was right there waiting for us.

Upon arrival the hotel jetty, there was a golf car waited for us to pick up our luggage, We were walked by the staffs to the lobby and served with refreshment and cold towel. From the hotel jetty, you can see the colorful fishes and also the clear blue open sea with breeze on your face. There are many activities avail like diving, snorkeling, jungle trekking and waterfall. Just check out with the resort staffs. I believe they are more than willing to advise you.

We are both happy and enjoy our stay in the breach villa, there are balcony at both front and back. Front balcony connected with the garden walkway while back balcony leads you to the beach. The room is clean and well-equipped with air-conditioning, welcome fruit platter, LED TV, hair dryer, hot shower, etc. One highlights is the hotel food is really good. There's quite a wide range of food to chose from the menu, e.g. M'sia local delights, western and Thai food. I am drooling when typing this.

Before heading back, we had a spa treatment at Sarang Spa. The spa includes body and foot massage, scrub, flower bath. The room is so closed to nature, you can see the rainforest right in front of you. The room is decorated with fresh flower. So the moment you stepped into the room, you can feel total relax and serene. After the treatment, the massager Lydea served us the ginger tea that handmade by herself. I have to say it tastes real nice.

Me and my fiancé are totally impressed by the natural environment with clear sea & fine sands, good food, and most importantly is the service. They are the most caring, friendly staffs that I have come across. The photoshooting, garden ROM, candle light dinner arranged in 2D1N. It was quite an intense day but all of us enjoyed this. Without the help of everyone, the helpful resort staffs (Mr. Lee, Mr. Chua, Mr. Mohan, Mr. Saiful, Ms Ivy, Ms Lydea), wedding planner (Tesoro), photo & video team (Peperos) and MUA (Nickaito) and the music band, everything could not be go so well and smooth, I truly appreciate that they make this possible and leave a forever good memory for us.

Too bad that we only stay for one night. I will definitely come back for a longer vacation on this pretty island. Ciao Tunamaya. See you again.

  • Stayed April 2013, travelled as a couple
    • Value
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Helpful?
5 Thank maomaosin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aalst, Belgium
Level 2 Contributor
3 reviews
3 hotel reviews
Reviewed 24 April 2013

Excellent staff, very friendly and always available to help!
We already miss them.
Great food, the chef is amazing. We stayed in a beach villa and it's really worth it, we're on the top of the beach! The beach was really good and a great place to do snorkeling with live corals and several species. There is a jungle trekking path right from the hotel, waterfalls tour available, and other trips, you just have to ask what you can do. It is great for nature lovers! WE TOTALLY RECOMMEND IT!

Thank you very much for this paradise.

Room Tip: The beach villa was super! View of the sea was amazing. And the aiorco was great in the room.
See more room tips
  • Stayed April 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank StephanieSDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2013

So my husband and i along with our 1.5year old was greeted at the airport by the hotel staff and we were fortunate to meet the GM Mr Mohan Rao who happend to be at the airport as well. We had our bags carried to the medium sized boat. It was a 30min ride to the hotel. We got to see other boats passing us from the other hotels which was smaller (thank god we had a slightly bigger boat) which obviously was better for many reasons. Mr Mohan gave us a slight overview if the island.

Arrival at the hotel
We were welcomed with a refreshing drink at the lobby while my hubby sorted out the checking in bit. The GM made sure were were well taken care off. We were brought to our rooms where our bags were waiting for us. All the staff at all times always had a smile on the faces which made it very pleasant.

Room
We were fortunate to get the beach villa which faced the sea. There were several beach chaise lounge chairs place in the deck area which was nice to sit around and relax. The room had a choice of A/c or fan. The front door opened up to the beach while the back door opened to the rainforest area. Both entrances were safe for a kid to hang around. The main entrance had a sofa set which was perfect for our lil bub to sit and play.

The beach/pool/dining
The beach is a perfect place for snorkeling which was what we did. We could rent the snorkel kit at the dive centre. There is also a swimming pool where my kid and I ordered some snacks and lazed by the pool most times. For our meals we had requested for slight changes to be made to the meal however the chef personally suggested in making a specail dish for our bub which we were very grateful. This happened over the 3days that we were there. The BBQ was really good. We had freshly grilled fishes and squid . Worth every penny. Chef Nathan came by every now and then to make sure that we were satisfied with our food. From the restaurant you can actually catch the sunset or walk out to the jetty area. Mr Mohan Rao is always around checking in on guests during meals.

There is also a jungle trekking area which i didnt do but is highly recommended for those who love the nature. I however manage to go for a spa treatment. The ambience of the spa is so relaxing that it made the experince even more relaxing. There is a wide range on the menu to choose from.

Overall i think this place is a prefect getaway solely for relaxation. The staff is always so welcoming with a big smile. The food was excellent and above all our lil bub had the best time in the beach and the pool which made the trip all so worth while. Thank you Mr Mohan Rao for your hospitality and for having a great team of service staff on board. We surely will be returning. I SAY GO GO GO

Room Tip: Any room you pick will still be ideal as its a very cozy resort, its either the beach view or the ra...
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  • Stayed April 2013, travelled with family
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Helpful?
1 Thank sangeetabai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johor Bahru, Malaysia
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 April 2013

Thanks for Tunamaya, Our Tesoro Island Wedding Project was extremely well done!^^ the villa is great~my team had a good relaxing after work! I was so touching by your staff concerned my sprain keen even the Sweeping worker when I walk around. it made me feel warm. The environment is just like the slogan~Heaven and Earth! I was totally attracted for it. Our wedding Theme is wonderful becoz of the Environment. Tunamaya will be one of the most romance place for Wedding.

Room Tip: The beach villa is the best choice for couple~just open the door and the view for the beach is in fr...
See more room tips
  • Stayed April 2013, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank george17th
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 April 2013

Excellent staff, very friendly and always available to help!
Great food, the chef is amazing and we were able sometimes to discuss with him the menu. We ate there the best chocolate mousse ever!
We stayed in a beach villa and it's really worth it, we're on the top of the beach!
The beach was really good and a great place to do snorkeling with live corals and several species.
There is a jungle trekking path right from the hotel, waterfalls tour available, and other trips, you just have to ask what you can do.
In the island it is forbidden motor sports and fishing to preserve the corals.
It is great for nature lovers!

WE TOTALLY RECOMMEND IT!

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rita L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johor Bahru, Malaysia
Level 6 Contributor
93 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 16 April 2013 via mobile

All the staff tries really hard but Tioman being Tioman,service from external parties is really bad.

I bought a package from the resort that came with ferry tickets. The guy came late and just handed me the ticket. Just make sure wherever you get the ticket from, register at the open counter for your boarding pass or risk the wrath of the ticket checker at the gate.

The transfer from Genting to Tunamaya was smooth and the staff friendly. Check in was a breeze.

All staff I encountered are all really friendly and tries very hard. Maybe the resort is so new, the staff are also trying to get into the rhythm of things. The front office manager, Norliza was really friendly and personally welcomed us and sent us off at the jetty.

The chef, Nathan was most accommodating and the food we had was yummy. He even prepared some fish food for my daughter to feed the fish in the pond in the garden.

The rooms are new and spacious. The bathroom is nice with more than adequate toiletries.

You can snorkel in front of the resort but the corals are mostly dead. There are a few patches near the demarcation buoys and not that great. Might want to consider booking snorkelling trip but I am not sure thatthe coral health h in Tioman is all that great these days.

Housekeeping is not thorough b
ut overall, it is not too bad.


The spa is nice. Small and had a relatively wide menu. The staff again, especially Zila was very kind.

On the way back, the ferry from Genting to Tioman was 3 hours late which was extremely disputing. When we called we were given a nonchalant answer that it is normal on Sunday since many are travelling out of Tioman.
The resort is not suitable for long stay with teenagers who are not interested in nature but it is perfect for couples and those who just want to get away....totally away.

For Malaysians, only digi has line but they have wifi in the lobby

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Gabbytla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tunamaya Beach & Spa Resort - Tioman Island

Property: Tunamaya Beach & Spa Resort - Tioman Island
Address: Lot 20 & 21, Kampung Pasir Sarang Burung, Pulau Tioman 26800, Malaysia
Phone Number:
Region: Malaysia > Pahang > Rompin District > Pulau Tioman
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Spa Swimming Pool
Hotel Style:
Ranked #2 of 19 Hotels in Pulau Tioman
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Tunamaya Beach & Spa Resort - Tioman Island 4*
Number of rooms: 54
Official Description (provided by the hotel):
Situated in a rainforest at the southern tip of Tioman Island, Tunamaya Beach & Spa Resort Tioman Island and its private beach provide a lush escape for sun seekers. With the island's serenity enveloping the resort, and with sights that include a view of the island's approximately 1,000 year old rainforest terrain, our resort's 54 villas are blessed with a natural ambience that's difficult to beat. Choose from villas with sea views, rainforest views or garden views and go face to face with marine life and admire soft corals, sea urchins, turtles, clown fish and even reef sharks in the clear turquoise waters in front of the resort.The resort also has Tioman Island's only infinity pool for seaside lounging, and it provides activities like jungle trekking (towards Asah Waterfalls and the twin peaks) and pizza making and batik painting. ... more   less 
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