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“Very relaxing resort, enjoyable stay”

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Paya Beach Spa and Dive Resort
Ranked #10 of 19 Hotels in Pulau Tioman
Reviewed 26 March 2014 via mobile

We spent 4 days 3 nights in their Deluxe Chalet last weekend. The location of the Deluxe Chalet is fantastic! We love sitting in the balcony and watching Sky and Sea. It's so close to the beach... We also love the outdoor bath. It feels good bathe under the star. We also love the hammocks in the beach very relaxing. We went with full board package booked from Discovery Group. The buffet breakfast and dinner are very nice. Good variety and most dishes are very delicious. We still need to choose 2 lunch 1 dinner for our extension stay. We tried one Chinese restaurant in the beach outside the restaurant. However very disappointing, the small portion dish is only for one person the watermelon juice not more than ice water. If you go there I would suggest you to stick to the resort cafe. The price is not much more expensive but the quality is much better. For this kind of place so close to nature, do prepare to share space with some little creatures and insects. We brought mosquito patch, which is very useful.

The only downside of the resort is that the furniture is a bit old. Especially sofa bed and Tv cabinet. One queensize bed is in loft, which is not very safe for kid. It would even better if resort could install a door to lock the exit. Overalls, we do enjoy our stay in Paya Beach Resort.

Stayed: March 2014
1  Thank SmileKitten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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293 - 299 of 583 reviews

Reviewed 20 March 2014

I was there frm 18-20march, the room is unique on top of the pond area, big for family to stay. Beer is cheap because duty free. Not much food place there. Breakfast buffet was so so, not much varieties and only serve hot coffee,hot tea and hot water, no cold beverages when I asked for cold water, was asked to pay for cold water, wifi no strength at all. Many mosquitoes/flies at night. There was even lizard inside the rubbish bin. As there were mosquito/flies at night had to pack food back to eat. They dnt provide toothbrushes also. What I appreciate abt the trip is the snorkelling people were rather helpful, my friend lost her equipment for snorkelling. The guy went all the way to retrieve it back. Would try another place in Tioman if I'm going back there.

Stayed: March 2014
1  Thank Sab O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PayaBeachResort, Owner at Paya Beach Spa and Dive Resort, responded to this reviewResponded 8 April 2014

We have had a wonderful 2013 and have been blessed beyond what we could anticipate or imagine! We are deeply thankful and honoured by the wonderful guests we have been blessed with. As much as we try to bless our guests by providing good comfortable and clean accommodation, excellent food and informative, fun and most importantly safe Activities, we unwittingly find that we are in turn blessed more. Having received more blessings, we are able to bless our other guests even more and it has really been a wonderful experience for us in 2013. We look forward to having the honour and privilege of being hosts again to so many of our repeat guests; many of whom have become personal friends whom we, the owners, catch up with for lunch or coffee.
We aim to make our resort a value for money and affordable 3 star beach front resort for guests to enjoy the abundant blessings of nature around us. We have had a new Management Team since October 2013. We appointed a professional hotelier of more than 20 years as Resident Executive Director. He is assisted by another professional hotelier who took up appointment as Resident Resort Manager. This new management team believes in actually getting things done and not solely use diplomacy to solve guest issues. They have a good track record of being able to effectively manage and lead a staff of workers. Most importantly, they are also able to administrate well which improves effective communication between staff, departments and management. They take good and authentic feedback seriously and are mature and secure enough to realise that they are not perfect. They are also professional and experience enough not to be hackled by anonymous reckless and wild reviews. They have the authority and mandate to make real rectifications be it the physical structure or our operations or administrative systems. There is no need for them to adopt the proverbial mindless lip service of "humbly apologising" for the sake of convenient public relations just for a fleeting moment. While having much to unscramble since mid Oct 2013, they have been able to establish their SOP's since mid Jan 2014. We have every confidence that guests in 2014 will most certainly reap the benefits of their professional management and leadership of the resort's staff.
As we are fair and reasonable employers, we abide strictly by the Labour Laws of Malaysia. The Labour Laws of Malaysia require reasonable proof of any infringement of Laws or underperformance of standards by all staff working in Malaysia. In accordance to legal advise, we wish to state that none of our staff's remuneration or employment terms are affected, positively or negatively, by reviews written on unregulated and unauthorised internet travel reviews, websites or forums as long as authors write under a pseudonym. As a result of the Law, we purpose not to react or tweak our splendid facilities or efficient operations by reviews written here as this is not our official feedback channel. Instead, we are indeed deeply grateful to all those who write reviews here on tripadvisor about our excellent and wonderful resort, as all of you, by your individual reviews, have blessed us with the wonderful privilege of presenting the facts and truth to all the many other readers of reviews here on tripadvisor. By your own hand, you have allowed us to tell everybody how wonderful our resort's facilities and services actually are. For this honour and privilege, we are deeply grateful for your blessing.
Our objective is to make ourselves not only a value for money 3 Star Beach Resort, we aim to make our hospitality and gastronomic experience affordable to as many as possible so that we can share the blessings of nature that we have been endowed with. Given the purchasing power of the Malaysians and the pricing by our competitors, we price ourselves extremely competitively by international standards offering excellent value for money with our our Buffet Lunch at USD 5.50 per head and our Buffet Dinner at USD 9.50 per head. Our main restaurant is opened from 6.30am to 10pm daily.
Bottled Water, both still and fizzy are amply available for all our guests at reasonable prices. We encourage our guests to keep well hydrated in this tropical weather. Sodas, Healthy Freshly squezed Fruit Juices like Mango juice, orange juice, starfruit juice, carrot juice, apple juice, watermelon juice and pineapple juice are also served cold and amply available at reasonable prices. All day we serve specialty coffee creations brewed with premium Arabica Beans. For Tea lovers, we have speciality teas like English Breakfast Tea, Earl Grey to name a few. We serve a range of Chinese Teas, Japanese Green Tea, Herbal teas like Peppermint, Chamomile, Lemon Tea, Rose Hip and many others. Beer, Cocktails, Wines, spirits and Liqueurs are all available at Duty Free Prices. During our Happy Hour, Beer, Cocktails and Wines retail at special promotion duty free prices.

Breakfast Buffet
Our breakfast is COMPLIMENTARY for bona fide paying room guests. For most times in the year, we serve a breakfast buffet which includes an array of different types of fresh breads, cakes and danish from our bakery, healthy cereals with a choice of chilled or table milk, fresh tropical fruits, choice of salads from our salad bar, sausages, scrambled eggs, two different local Malaysian breakfast delights, warm baked beans, hash browns, Beef bacon, Chicken Ham and an "Action Station" that serves Pancakes or Roti Chanai and eggs cooked to your preference. If any particular guest finds this spread too simple and plain for them, as our breakfast buffet is complimentary, they may, if they so wish, purchase breakfast from other shops and restaurants entirely at their own expense. No refunds will however be made for breakfast not consumed as it is complementary to our guests to start with.

Lunch Buffet
For the USD 5.50 per head all you can eat lunch buffet, we have themed buffet lunches that change each day. The themed buffet lunch which range from Asian Chicken Rice, South Indian, Local Malaysian to Italian themed buffet lunches all include Healthy Garden Salads and Tropical Fresh Fruit for dessert.

Dinner Buffet
For our Dinner Buffet priced at USD 9.50, we offer an "Action Station" offering local Malaysian Dishes and Western Roasts on alternative days. Bread is from our own bakery while assorted western and local desserts are from our very own dessert kitchen. All you can eat Roasts served daily from our Carvery include Leg of Spring Lamb, Prime Beef Sirloin, Chicken etc. Hot foods includes 3 western dishes and 4 Asian dishes. Fresh Tropical Fruits, Coffee and Tea are standard.
Beach Bar and Grill (A-La-Carte)
If you find our humble lunch and dinner buffet a little too austere for you, you are most welcome to order fresh seafood like lobsters, crabs, fish from our grill. Open daily from 6pm to 1am, you have the option of choosing your particular choice of live fish, lobster and crab and you may choose how you would like to have it prepared specifically for you. Where possible, we can prepare the live seafood Japanese Sashimi style, Lobster Thermidor, Steamed Chinese Style, Seafood with a fruit salad or our specialty where we take the live seafood and grill it in salted eggs and our special blend of herbs and spices. This is a favourite amongst many of our regular guests.
Asian and Western Kitchen (A-la- Carte)
We have delectable Chinese dishes from our a-la-carte menu or if you wish, we have a wonderful Western Kitchen which prepares Prime Beef Ribs, Sirloin Steaks, T-bone Steaks, Burgers, Chicken Chops and even healthy Seafood Platter for two or the age old favourite, the Paya Beach Resort Fish and Chips with the catch of the day coated in our own secret batter and fried to a crisp golden brown served on a bed of fries accompanied by the traditional salt and vinegar if you so wish.
Licensed Open Kitchen
We have the only Beach Front Resort with an Open Kitchen on Tioman Island. Our kitchens are certified by Kesihatan Sepanjang Hayat Kualiti Sepanjang Masa, Jabatan Kesihatan Negeri Pahang. We have invested in this Open Kitchen and located it right in the centre of the resort near the check in so that all guests are encourage to view how their food is prepared. Our chefs are certified by the Health Authorities of Malaysia and all have attended food hygiene and handling courses conducted by the Government of Malaysia. Our Kitchen has been rated as Clean and Hygienic by the Health Authorities of Malaysia.
We thank you indeed for your review as you have provided us the opportunity to introduce and inform guests of our effort and many dishes we have in presenting an affordable and value for money gastronomic experience to all our guests. You may follow the latest events and get a good feel of the culture of Paya Beach Spa and Dive Resort on our Facebook page.

Our objective is to make ourselves not only a value for money 3 Star Beach Resort, we aim to make our hospitality experience affordable to as many as possible so that we can share the blessings of nature that we have been endowed with.
Rental for snorkeling equipment are priced at value for money and affordable rates. Our masks and snorkels are for rent at USD 2.20 per day, Life Jackets at USD 2.55 per day and flippers at USD 2.20 per day with each day defined to be the period between 8am and 8pm on the same calendar day.
Our waters are warm, ranging between 26-29 degrees Celsius, turbidity low with currents manageable (do check with our Activity Desk Guides for local and actual information on the day you snorkel). Tioman Island is a granite island. We have a nice beach which is cleaned twice a day of debris left behind by irresponsible people. We never want to interfere with nature and hence our beach is home to many beautiful and interesting wildlife which can been seen during low tide. Due to a flattish seabed, the intertidal zone is quite large so you would not find coral life for the first 50metres from the beach. Beautiful and colourful coral thrive after that and are found from the rock structure right in front of the resort and to the island (Tomok Island) on the right of the resort. The Rocky structure right in front of the resort is home to a family of black tip reef sharks who are accustomed to visits from our many guests. We have put up pictures of beautiful colourful fishes and corals in Tripadvisor for guests to view. Hawkbill turtles, Lizard Fish, Trumpet fish, Damsel fish, Wrasse, Parrot Fishes are aplenty and if one is quiet and respectful of nature, available in full visual splendor for our guests. There are Butterfly Fish, Batfish, Fairy Basslets, and the occasional moray eels. Blue spotted rays and even eagle rays are sometimes seen in the area between the rock feature in front of our Deluxe Chalets and Tomok Island. Anemone Clown Fish are the delight of many of our younger guests. There is a platform which we have put up for our guests to rest while snorkeling. In the vicinity of that platform, Shovelnose Rays or Raysharks have been photographed. Sea snakes like , Sea Crates, Banded Sea snakes, Coral snakes are sometimes spotted too.
The Tropical Rainforest neighbouring our resort is home to many animals that are endemic to Pulau Tioman like the Tioman Blind Walking Catfish. Macaque Monkeys, Bats, Flying Squirrels, Monitor Lizards, are all native and found in the Tropical Rainforest. Beautiful Birds of Paradise, Sunbirds, Water Hens, Hummingbirds, Ospreys, King Fishes, White bellied Sea Eagles and many beautiful butterflies like Common Blue Butterflies, Swallowtail Butterflies are abundantly available for visual splendor. Snakes like the Reticulated Python, Sunbeam Snake, Grass snakes, Palm Vipers, Paradise Tree Snakes, Cobras, Vine Snakes, Oriental Whip snakes and Dog fish Water Snakes are some species of snakes that may be spotted for the keen eyed.
Beautiful trees like the Banyan Tree, Willow Tree, many species of palm trees like the Giant Palm, Natural fruit trees like the Custard Apple Tree, Durian Tree and Mango tree are all abundantly available for those who are keen naturalist. Different species of ferns like the Jungle Fern, Peacock Fern, Dragon Scale Fern, Leather Fern and many different fungi with prominent meristems are found in the Tropical Rainforest right at the edge of the resort. Herbs and plants like the Tapioca plant, Ginger Plant, Chilli plant, Curry plant and Pigeon
Orchids are found in this beautiful Rainforest.
. There is a movie room where we show a complementary movie for our guests. We have free WIFI available for our guests at our food outlets. If you are in a group, you may have complimentary use of our multipurpose room (subject to availability) but a charge for Coffee and Tea on a per head basis is payable. Minimum number is 40 persons. Complimentary Indoor Board games like scrabble, Uno etc are also available for our guests. Beach mats are available for rent as these are so much more comfortable instead of using your bath towel on the sand. Ball games like volleyball are also complimentary.
Kindly contact our life guard certified guides for tours to view these blessings of nature found in and around Paya Beach Spa and Dive Resort. You may follow the latest events and get a good feel of the culture of Paya Beach Spa and Dive Resort on our Facebook page. We thank you very much indeed for your review as you have provided us the opportunity to inform all readers and guests of the wonderful wildlife and beach we have been blessed with.

Pest Control of the Whole Resort and Rooms.
We engage a professional pest controller who advises us on best practices to eliminate ecological systems conducive for pests to thrive and breed. They are appointed for a tidy sum so their professional advice is taken very seriously. All their advice is incorporated into our SOP's for all our departments. Staff who do not adhere strictly to the SOP are dealt with fairly, equitably and strictly by the provisions of the Labour Laws of Malaysia. In addition to best practices, the Pest Controllers also do regular bi-monthly maintenance. They come and lay poisons and chemical and physical bulwarks to pests. We have a written understanding with our professional Pest Controller that they are professionally liable for any loss of reputation suffered, provided that is good and reasonable proof of the presence of pests, if pests continue to interfere with the peace and enjoyment of our guests.
Power Blackouts From National Power Supplier - Emergency Lighting and Electrical Generator Sets
There are frequent blackouts on Tioman Island due to a very erratic and unpredictable National Power Supply Company. For the sake of our guests, the resort has invested more than MYR 500,000 in electrical power Generator sets located onsite at the resort. The Generator sets are able to supply enough power for all rooms and facilities at the resort. Everytime there is a blackout, our Generator sets which are professionally serviced and maintained, our maintenance team, is part of their Standard Operations Procedure, ensure that the Generator Sets take over the task of providing electrical power to all rooms and facilities and outlets at the resort. In addition to that, there is emergency lighting installed all over the resort and in the rooms so that guests are not caught in sudden darkness. Rest assured, despite the many and frequent power outages on Tioman Island, Paya Beach Spa and Dive Resort has invested heavily in capital, maintenance and spares no effort in ensuring that water and power is available to guests despite the frequent blackouts from the main National Power Supplier.
Nature Friendly Practices
As Paya Beach Spa and Dive Resort is keenly aware of the need to be friendly and protect nature, we strongly encourage our guests to save electricity wastage. To show our part in this endeavour, we have invested heavily in ecologically friendly room key lock system which disables power supply to the whole room when the card key is taken out of the card key socket in the room. Each room has a specific computer generated random security code and unless the socket verifies and tallies the code set by our front desk upon guest check-in, the door will not be unlocked and power will also not be supplied to the room. No other replacement card can be used unless it has been verified by our front desk personnel as the door and the socket must tally with the computer generated random code set by our front desk. If any guest wishes to have a second card key, we charge MYR 20 per room per day for the second key. This is done to protect our environment and we would appeal to all our guests to support this endeavour of ours.
All guest rooms are serviced daily but we would encourage guests to decide for themselves if they wish to be part of the global effort by responsible people to be friendly and protect our environment. If our guests wish to be part of this responsible group of people, we will support your gracious, responsible and wise decision by not changing towels unless they are left on the floor in the bath area.
A Brief Description of Rooms
We have 6 room categories each catering to guests with different disposal income. At the most basic, we have less than 20 beds at our Standard Lodge. Each single sized bed costs USD 12.60 per night including breakfast. There are 4 beds in each Standard Lodge Room and each room is airconditioned with ensuite hot water showers and toilet. Next category up is the Standard Chalets which sleep 4 adults comfortably. Appointed with 1 Queen sized double bed and 2 singles, each airconditioned chalet has an ensuite hot water shower room and toilet. The Superior Sea Facing rooms are the next category up from the Standard Chalets. These sleep 3 adults with one adult having to sleep on a pull out single sofa bed. There is a Queen sized double bed which sleeps two comfortably. Again, these airconditioned rooms come with ensuite hot water showers and toilets. The Superior Beach Front rooms are airconditioned and each come with ensuite hotwater showers and toilet. Each Superior Beach Front room is located right at the edge of the beach and is appointed with two queen sized double beds which sleep 4 adults comfortably. Next up are the Deluxe Chalets. Again located right at the edge of the beach, these are a favourite with families. The fullly airconditioned chalets come with one master bedroom with ensuite open air shower and toilet. The master bedroom has a European King sized double bed sleeping two adults very comfortably. This is also good for couples with a young child who is used to cohabitate with parents during sleeping times. There is a single pull out sofa bed in the hall which leads to the balcony which gives a wonderful view of the sea. There is a bath room with bath and toilet attached to the hall. This area can sleep one adult only. There is also a cozy attic bedroom which sleeps two adults comfortably on a queen sized double bed. The deluxe chalets sleeps 5 adults comfortably. The fully airconditioned Deluxe Suites are most luxuriously appointed with an open air hot water shower, hot water jacuzzi and toilet attached to the master bedroom. All these open air jacuzzi and showers allow a wonderful view of the ocean. The master bedroom again is appointed with another balcony which gives a wonderful view of the forest and Mount Kajang. There is a European King sized double bed which sleeps two adults very comfortably. This is also good for couples with a young child who is used to cohabitate with parents during sleeping times. The hall is appointed with a single sofa pull out bed and a queen sized sofa bed which sleeps 3 adults comfortably. There is a separate ensuite hot water shower and toilet to the Hall of the Deluxe Suite. The Deluxe Chalets and Suites come with a mini fridge. If guests of other room catergories wish to have a mini fridge in the room, a charge of USD 8 per day. Deluxe Suites and Deluxe Chalets come with complimentary bottled water which are replaced daily.
Except for the standard lodge, all our rooms come with a TV with 4 channels available namely, Discovery, ESPN, HBO and CNN. All rooms except for the Standard Lodge come with complimentary coffee and tea making facilities and set. All rooms including the standard lodge come with mini pantry with hot water kettle. We urge all our guests to boil their water before drinking for hygiene reasons as that is just plain common sense.
Movie Room, Wifi and Multi-purpose Hall for Guests
There is a fully air-conditioned movie room where we show a complementary movie for our guests. We have free WIFI available for our guests at our food outlets. If you are in a group, you may have complimentary use of our multipurpose room (subject to availability) but a charge for Coffee and Tea on a per head basis is payable. Minimum number is 40 persons.
All Rooms Serviced Daily and Brief Description of Room Service SOP
All Rooms are serviced everyday and we will provide fresh towels and linen during the service. If you feel that you want to do your part in helping the environment, we applaud and encourage your thoughtful and considerate intentions. You may inform us that you do not wish for your linen or towels to be replaced. We will however still service your room. Our linen and towels are no more than 6 months old and we replace them regularly. Strict hygiene is observed and all the linen and towels are washed in antibacterial solution after they are soaked in dilute chlorine for at least 15 minutes. All linen and towels are then machine dried at with the temperature set at 75 degrees Celsius. Your bath rooms and toilets are washed with antibacterial solution and when there is a change in guests, all the toilets, wash basins, WC, Showers, baths and Jacuzzi are treated with chlorine to prevent cross infections between guests.

We have presented the facts for the reader to decide.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2014

Paya Beach Spa and Dive Resort is situated in its own bay. There is a very nice sandy beach and good possibilities for snorkelling especially at each end from the rocks. Paya Beach is fairly isolated as you can only reach it by boat. It would be better for getting from the airstrip and harbour if there was a road. It does not have to be a wide one just big enough for a tuk-tuk or minivan. However isolation is also very romantic. The hotel chalets are in good condition and quite luxurious with either beach or lagoon views. The reception staff are very eficient, helpful and friendly. The housekeeping staff are the same , excellent. The restauarant is only reasonably good and some improvement could be made her, especially with the breakfast although it is adequate. Prices do not always match the range of food in the main restauarant for evening meals. Altogether Paya Beach is a good place to stay with good facilities and wonderful staff.

  • Stayed: February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Barryo119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2014

We went on a 3D2N trip to Paya Beach Resort from 07-Mar to 08-Mar. We stayed at a standard chalet, We bought a full board package, that is, accommodation, half day snorkeling tour, 2 dinners, 1 lunch and 2 breakfasts. It was quite enjoyable. The room is quite decent. There is nothing to complain about. The meals are not too bad although I would love more variety in the buffets. The beach is nice. The snorkeling trip was memorable. WIFI is really weak but we were there to enjoy the beach. It would also be good if there is a fridge in the room. The restaurant staffs are very friendly and nice especially the guy from the egg station.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Steven_Shwe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

The hotel is located on the beach. Our small house was right on the beach, 10 meters. We enjoyed our time at Paya beach. The hotel is ideal for couples, families with children over 4 years old and people who are interetsed in diving. The breakfast buffet was very good. They offer all kind of food, for asian taste and european. Hotel serves lunch and dinner buffet at extra charge, which is also good and has good variety. Our room was clean and big. We stayed there 2 nights and 3 days and spend a perfect time, however it will probably be borring to stay there for more than 3 night since there are not so many activities except the beach, swimingpool, diving, restaurant and bar that closes at 23.30 and there is no place to go. There are couple of small supermarkets and cafes outside the hotel, but they also close by this time. Tioman is a smal island and each hotel is located separately and you need to take a boat to get to another hotel. The prices at the hotel are quite cheap compare to what we expected, but for sure high than malaysian price level in big cities and non-turistic places. the beach is nice, the only problem is that when you enter to water there are some stones and it is not very convinient to walk but not so bad either. There is no free wifi in the rooms, only at lobby and restaurant area. We we a bit concerned about insects, but fortunetly haven't seen any:)

  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank manager-zeytun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2014

We booked a two-night package including transport from/to Singapore with www.discoverytours.com.sg. This was S$198.00 per person for the
the accommodation at Paya Beach Resort Superior Beachfront chalet with daily breakfast. Additional S$39.00 for SNORKELLING OR JUNGLE TREK + 2 DINNER & 1 LUNCH (EQUIPMENT NOT INCLUDED). Total S$474.00 for two person which was really not worth the money. We had expected something totally different from Paya:

First of all, there was no warm welcome at the reception. Drinks were there, but noone told us. No information on breakfast time, etc. Also no information on the snorkeling or jungle tour we booked in the package. We should ask tomorrow. But at which time? So we had to get up very early to wait for the tour started too late. Anyway, the receptionist gave us the key to the beachfront chalet and told that wee need to enter from the front side, not by back door. Why? We realised upon arrival. There was a huge construction of new houses, pool, etc. going on behind the chalet. You can imagine how loud it was during the day starting at 7.30am. This at least should have been told us.
Another miserable thing was the chalet 904 itself. There was fungus everywhere on the ceilings and the room smelled very bad. The door could not be locked properly. We complained and could have a look to two other ones, which were not much better. We decided us for 901 which at least smelled much less. But the shower was used, full of sand and not cleaned. Two geckos in the room were a bit noisy. There is no room locker and the ones at the reception are that small that a DSLR camera does not fit in.
Another bad thing was the food serving (not the taste). There was no buffet because there were too less guests. So the staff just brought you something. The first time, I explained that I'm allergic on some seafood and they exchanged the food to fish, chicken, vegetables and rice which was ok. But the same thing happened again for lunch and second dinner. Always seafood and they also lied to us telling there was no seafood in the soup which was not correct.

Something positive: The bar staff were really friendly. And the island itself plus corals are beautiful.

Stayed: February 2014, travelled as a couple
Thank REW32648
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PayaBeachResort, Owner at Paya Beach Spa and Dive Resort, responded to this reviewResponded 10 March 2014

We have had a wonderful 2013 and have been blessed beyond what we could anticipate or imagine! We are deeply thankful and honoured by the wonderful guests we have been blessed with. As much as we try to bless our guests by providing good comfortable and clean accommodation, excellent food and informative, fun and most importantly safe Activities, we unwittingly find that we are in turn blessed more. Having received more blessings, we are able to bless our other guests even more and it has really been a wonderful experience for us in 2013. We look forward to having the honour and privilege of being hosts again to so many of our repeat guests; many of whom have become personal friends whom we, the owners, catch up with for lunch or coffee.
We aim to make our resort a value for money and affordable 3 star beach front resort for guests to enjoy the abundant blessings of nature around us. We have had a new Management Team since October 2013. We appointed a professional hotelier of more than 20 years as Resident Executive Director. He is assisted by another professional hotelier who took up appointment as Resident Resort Manager. This new management team believes in actually getting things done and not solely use diplomacy to solve guest issues. They have a good track record of being able to effectively manage and lead a staff of workers. Most importantly, they are also able to administrate well which improves effective communication between staff, departments and management. They take good and authentic feedback seriously and are mature and secure enough to realise that they are not perfect. They are also professional and experience enough not to be hackled by anonymous reckless and wild reviews written out of spite, because we have a policy or not giving in to blackmail from opportunistic cockalorums who hide behind the veil of a pseudonym, in unregulated internet travel review websites that act more like spam without any credibility and who do nothing to verify the accuracy of whatever they publish. Worse, many such internet review websites are hesitant to publish our replies of fact for fear that it would dilute the sensationalist effect brought about by wild reckless fictional writings. Our New Senior Managers have the authority and mandate to make real rectifications be it the physical structure or our operations or administrative systems. There is no need for them to adopt the proverbial mindless lip service of "humbly apologising" for the sake of convenient public relations just for a fleeting moment. While having much to unscramble since mid Oct 2013, they have been able to establish their SOP's since mid Jan 2014. We have every confidence that guests in 2014 will most certainly reap the benefits of their professional management and leadership of the resort's staff.
As we are fair and reasonable employers, we abide strictly by the Labour Laws of Malaysia. The Labour Laws of Malaysia require reasonable proof of any infringement of Laws or underperformance of standards by all staff working in Malaysia. In accordance to legal advise, we wish to state that none of our staff's remuneration or employment terms are affected, positively or negatively, by reviews written on unregulated and unauthorised internet travel reviews, websites or forums as long as cockalorums write under a pseudonym. As a result of the Law, we purpose not to react or tweak our splendid facilities or efficient operations by reviews written here as this is not our official feedback channel. Instead, we are indeed deeply grateful to all those who write reviews here on tripadvisor about our excellent and wonderful resort, as all of you, by your individual reviews, have blessed us with the wonderful privilege of presenting the facts and truth to all the many other readers of reviews here on tripadvisor. By your own hand, you have allowed us to tell everybody how wonderful our resort's facilities and services actually are. For this honour and privilege, we are deeply grateful for your blessing.

Our objective is to make ourselves not only a value for money 3 Star Beach Resort, we aim to make our hospitality and gastronomic experience affordable to as many as possible so that we can share the blessings of nature that we have been endowed with. Given the purchasing power of the Malaysians and the pricing by our competitors, we price ourselves extremely competitively by international standards offering excellent value for money with our our Buffet Lunch at USD 5.50 per head and our Buffet Dinner at USD 9.50 per head. Our main restaurant is opened from 6.30am to 10pm daily. Except for vegetarians, we do not cater to specific guest allergies like allergies to seafood, nuts, gluten. If you have a specific allergy, you MUST state this in your reservations so that we can then decide, on a case to case basis, whether or not we are able to cater to your specific medical condition.

Breakfast Buffet
Our breakfast is COMPLIMENTARY for BONA FIDE REGISTERED paying room guests. We have received real compliments from many of our blessed guests as they go for multiple helpings, sometimes averaging 4 helpings per guest. Serving our delicious and excellent ample offers of breakfast BETWEEN 6.30AM AND 10am DAILY, our kitchen crew are now convinced that that is not a problem for them and instead of complaining that they have to prepare more, they now realize that these kind and real compliments are better than polite verbal ones that may mean nothing but polite pleasantry. They now feel HIGHLY BLESSED AND DEEPLY ENCOURAGED to provide plenty of these delicious and delectable breakfast offerings. Many of our wise and health conscious guests have told us that our AMPLE and DELICIOUS COMPLIMENTARY BREAKFAST for BONA FIDE PAYING AND REGISTERED GUESTS provide more than enough for them to enjoy the Activities in the Sun till late afternoon where they then have some light refreshing salads or sandwiches before a exotic and sumptuous gastronomic adventure in at our Beach Club and Grill in the evenings. For most times in the year, we serve a breakfast buffet which includes an array of different types of fresh breads, cakes and danish from our bakery, healthy cereals with a choice of chilled or table milk, fresh tropical fruits, choice of salads from our salad bar, sausages, scrambled eggs, two different local Malaysian breakfast delights, warm baked beans, hash browns, Beef bacon, Chicken Ham and an "Action Station" that serves Pancakes or Roti Chanai and eggs cooked to your preference. If any particular guest finds this spread too simple and plain for them, as our breakfast buffet is complimentary, they may, if they so wish, purchase breakfast from other shops and restaurants entirely at their own expense. No refunds will however be made for breakfast not consumed as it is complementary to our guests to start with.

Lunch Buffet
For the USD 5.50 per head all you can eat lunch buffet, we have themed buffet lunches that change each day. The themed buffet lunch which range from Asian Chicken Rice, South Indian, Local Malaysian to Italian themed buffet lunches all include Healthy Garden Salads and Tropical Fresh Fruit for dessert.
Dinner Buffet
For our Dinner Buffet priced at USD 9.50, we offer an "Action Station" offering local Malaysian Dishes and Western Roasts on alternative days. Bread is from our own bakery while assorted western and local desserts are from our very own dessert kitchen. All you can eat Roasts served daily from our Carvery include Leg of Spring Lamb, Prime Beef Sirloin, Chicken etc. Hot foods includes 3 western dishes and 4 Asian dishes. Fresh Tropical Fruits, Coffee and Tea are standard.

Beach Bar and Grill (A-La-Carte)
If you find our humble lunch and dinner buffet a little too austere for you, you are most welcome to order fresh seafood like lobsters, crabs, fish from our grill. Open daily from 6pm to 1am, you have the option of choosing your particular choice of live fish, lobster and crab and you may choose how you would like to have it prepared specifically for you. Where possible, we can prepare the live seafood Japanese Sashimi style, Lobster Thermidor, Steamed Chinese Style, Seafood with a fruit salad or our specialty where we take the live seafood and grill it in salted eggs and our special blend of herbs and spices. This is a favourite amongst many of our regular guests.

Asian and Western Kitchen (A-la- Carte)
We have delectable Chinese dishes from our a-la-carte menu or if you wish, we have a wonderful Western Kitchen which prepares Prime Beef Ribs, Sirloin Steaks, T-bone Steaks, Burgers, Chicken Chops and even healthy Seafood Platter for two or the age old favourite, the Paya Beach Resort Fish and Chips with the catch of the day coated in our own secret batter and fried to a crisp golden brown served on a bed of fries accompanied by the traditional salt and vinegar if you so wish.

Licensed Open Kitchen
We have the only Beach Front Resort with an Open Kitchen on Tioman Island. Our kitchens are certified by Kesihatan Sepanjang Hayat Kualiti Sepanjang Masa, Jabatan Kesihatan Negeri Pahang. We have invested in this Open Kitchen and located it right in the centre of the resort near the check in so that all guests are encourage to view how their food is prepared. Our chefs are certified by the Health Authorities of Malaysia and all have attended food hygiene and handling courses conducted by the Government of Malaysia. Our Kitchen has been rated as Clean and Hygienic by the Health Authorities of Malaysia.
We thank you indeed for your review as you have provided us the opportunity to introduce and inform guests of our effort and many dishes we have in presenting an affordable and value for money gastronomic experience to all our guests. You may follow the latest events and get a good feel of the culture of Paya Beach Spa and Dive Resort on our Facebook page.

Our objective is to make ourselves not only a value for money 3 Star Beach Resort, we aim to make our hospitality experience affordable to as many as possible so that we can share the blessings of nature that we have been endowed with.
Information on Tour details and Full Board Package Tour times are put up on large signs and visible to all guests even during check-in. If you are unable to read English, Malay or Chinese, please speak to any of our staff who will direct you to a staff who speaks your language and they will help interpret it for you. Please feel most free to ask ANY STAFF about any enquiries you have about our Activities. They are all MOST WILLING and ABLE to help you or direct you to someone who can help you.
Rental for snorkeling equipment are priced at value for money and affordable rates. Our masks and snorkels are for rent at USD 2.20 per day, Life Jackets at USD 2.55 per day and flippers at USD 2.20 per day with each day defined to be the period between 8am and 8pm on the same calendar day.
Our waters are warm, ranging between 26-29 degrees Celsius, turbidity low with currents manageable (do check with our Activity Desk Guides for local and actual information on the day you snorkel). Tioman Island is a granite island. We have a nice beach which is cleaned twice a day of debris left behind by irresponsible people. We never want to interfere with nature and hence our beach is home to many beautiful and interesting wildlife which can been seen during low tide. Due to a flattish seabed, the intertidal zone is quite large so you would not find coral life for the first 50metres from the beach. Beautiful and colourful coral thrive after that and are found from the rock structure right in front of the resort and to the island (Tomok Island) on the right of the resort. The Rocky structure right in front of the resort is home to a family of black tip reef sharks who are accustomed to visits from our many guests. We have put up pictures of beautiful colourful fishes and corals in Tripadvisor for guests to view. Hawkbill turtles, Lizard Fish, Trumpet fish, Damsel fish, Wrasse, Parrot Fishes are aplenty and if one is quiet and respectful of nature, available in full visual splendor for our guests. There are Butterfly Fish, Batfish, Fairy Basslets, and the occasional moray eels. Blue spotted rays and even eagle rays are sometimes seen in the area between the rock feature in front of our Deluxe Chalets and Tomok Island. Anemone Clown Fish are the delight of many of our younger guests. There is a platform which we have put up for our guests to rest while snorkeling. In the vicinity of that platform, Shovelnose Rays or Raysharks have been photographed. Sea snakes like , Sea Crates, Banded Sea snakes, Coral snakes are sometimes spotted too.
The Tropical Rainforest neighbouring our resort is home to many animals that are endemic to Pulau Tioman like the Tioman Blind Walking Catfish. Macaque Monkeys, Bats, Flying Squirrels, Monitor Lizards, are all native and found in the Tropical Rainforest. Beautiful Birds of Paradise, Sunbirds, Water Hens, Hummingbirds, Ospreys, King Fishes, White bellied Sea Eagles and many beautiful butterflies like Common Blue Butterflies, Swallowtail Butterflies are abundantly available for visual splendor. Snakes like the Reticulated Python, Sunbeam Snake, Grass snakes, Palm Vipers, Paradise Tree Snakes, Cobras, Vine Snakes, Oriental Whip snakes and Dog fish Water Snakes are some species of snakes that may be spotted for the keen eyed.
Beautiful trees like the Banyan Tree, Willow Tree, many species of palm trees like the Giant Palm, Natural fruit trees like the Custard Apple Tree, Durian Tree and Mango tree are all abundantly available for those who are keen naturalist. Different species of ferns like the Jungle Fern, Peacock Fern, Dragon Scale Fern, Leather Fern and many different fungi with prominent meristems are found in the Tropical Rainforest right at the edge of the resort. Herbs and plants like the Tapioca plant, Ginger Plant, Chilli plant, Curry plant and Pigeon
Orchids are found in this beautiful Rainforest.
. There is a movie room where we show a complementary movie for our guests. We have free WIFI available for our guests at our food outlets. If you are in a group, you may have complimentary use of our multipurpose room (subject to availability) but a charge for Coffee and Tea on a per head basis is payable. Minimum number is 40 persons. Complimentary Indoor Board games like scrabble, Uno etc are also available for our guests. Beach mats are available for rent as these are so much more comfortable instead of using your bath towel on the sand. Ball games like volleyball are also complimentary.
Kindly contact our life guard certified guides for tours to view these blessings of nature found in and around Paya Beach Spa and Dive Resort. You may follow the latest events and get a good feel of the culture of Paya Beach Spa and Dive Resort on our Facebook page. We thank you very much indeed for your review as you have provided us the opportunity to inform all readers and guests of the wonderful wildlife and beach we have been blessed with.
For the sake of the Tripadvisor reviewer and reader, we have included more information about our Activity Packages.
Marine Excursions and Activities Price List
Renggis Island & Marine Park Snorkeling - Minimum 6 persons
(By Bumboat) RM 50 / person
- Minimum 6 persons
(By Speedboat) RM 60 / person
Coral Island Snorkeling
(includes Teluk Genting, Pasir Panjang Beach, Salang Village, Marine Park & Renggis Island) - Minimum 12 persons
(By Bumboat) RM 70 / person
- Minimum 6 persons
(By Speedboat) RM 110 / person
Round Island Snorkeling
(includes Mukut waterfall, Juara Village, Marine Park & Renggis Island) - Minimum 6 persons
(By Speedboat) RM 120 / person
Kampong Asah Waterfall Exploration
(The Mystical Bali Hai) - Minimum 6 persons
(By Bumboat) RM 50 / person
- Minimum 6 persons
(By Speedboat) RM 60 / person
Half Day Fishing Trip - Minimum 4 persons RM 70 / person
Full Day Fishing Trip - Minimum 4 persons RM 140 / person
Trekking Trip
Choose from 3 routes
1: Mother Willow Trail
2: Turtle Sanctuary Expedition
3: Kampong Walk - Minimum 4 persons RM 50 / person
Night Jungle Trekking - Minimum 6 persons RM 100 / person
Snorkeling Lesson - 5pm daily at the pool & Tomok Island Free of Charge
Beach Volleyball / Football - 1700 hrs to 1900 hrs Free of Charge
* Above rates are excluding equipment
Mask/Snorkel (RM15 per day), Fins (RM15 per day) and Life Jackets (RM7 per day) can be rented from our Activity Desk
* All Price quoted are subject to change without notice
* All Activities are subject to weather, sea considerations
* The Management reserves the right to cancel any of the activities without prior notice and for whatsoever reason


For the sake of the Tripdvisor reviewer and reader, we have a fully licenced SPA. Combining the art of natural healing with the warm hospitality of the islands, Paya Tropical Holistic Spa offers a tranquil place of rest and renewal. Our philiosphy is one of prevention; moving away from a curative approach to promoting a lifestyle where beauty and good health come naturally. There are various spa treatments available including :


Paya Classic Massage
1 hour | RM128
A soothing aromatherapy massage to relieve stress, tension and fatigue. It improves blood circulation and flexibility while removing toxins, repairs worn tissues and stimulates the body's nerve endings.

Six types of essential oils used to create the signature Paya aromatherapy blend. They are Lavender, Rose, Sandalwood, Lemongrass, Clove and Peppermint.


Paya Four Hand Massage
1 hour | RM268
Experience a luxurious massage by two of our most experienced therapists. A synchronised performance over your whole body balanced with our signature Paya aromatherapy blend. Highly recommended.


Warm Stone Massage
1.5 hrs | RM168
The treatment begins with an aromatherapy massage that culminates in having warm river stones placed over your body’s acupressure points to release retained heat from your body, leaving skin visibly smooth. A final massage completes the session, revitalising you.


Traditional Herbal Heat Massage
1.5 hrs | RM188
This age-old treatment begins with an hour-long session aromatherapy massage. A steamed poulitce of fresh Kaffir lime leaves, turmeric, ginger and lemongrass cleanses the body of excess gas and eases sore muscules, bruises, inflammation and back pain by opening pores and providing medicinal heat to induce relaxation.


Maternity Massage
1 hour | RM155
A special massage appropriate for any stage of pregnancy. Recommended to improve blood circulation, reduce hip and back pain, and help relieve leg cramps, swollen ankles and headaches.

Olive oil is an available substitute for those who may have sensitivity to our aromatherapy blend. Please inform us about any health problems, so we may customize the treatment to your needs.


Diver's Divine Massage
40 mins | RM100
A forty-minute sports massage using therapeutic massage oil and specially designed for divers. Improves flexibility and promotes relaxation and tranquility before or after a day of diving.


Classical Massage Class
3 hrs per day for 3 days | RM999
Learn the art of the healing touch in a three-day class conducted by our most experienced trainers. You'll receive step-by-step instruction in ancient techniques to augment health, beauty and youth as well as insights into the origins of this ancient art that lives on today.

Kindly contact us to schedule a course to your convenience.


Bamboo Massage
1 hr | RM150
For centuries, bamboo was used as a remedy to help ease tired muscles after a long day's work and signified good luck, long life, friendship and harmony. This invigorating massage helps loosen tight muscles and reduce tension, stress and anxiety. It also stimulates blood circulation to increase oxygen flow and promote vitality.


Neck, Back & Shoulder Massage
30 mins | RM78
A soothing massage that focuses on releasing the tension from the neck and shoulders. Perfect for easing the stress from working long hours and relaxing the muscles to ease stiffness and promote good posture.


Foot Massage
30 mins | RM68
A luxuriously relaxing massage using oils and gentle gliding strokes to ease tired foot muscles leaving your feet feeling fresh and rejuvenated.


Eye Area Massage & Mask
30 mins | RM66
A rejuvenating treatment to relieve and alleviate dark circles, fine lines and puffiness around the eyes. The result is visibly younger, smoother and vibrant-looking skin. Highly recommended.


Naturopathy Facial
1 hour | RM100
A revitalising treatment using natural products and herbs to deep cleanse and exfoliate the face. A selection of masks are offered to match your skin complexion and texture including Mud, Yogurt, Cucumber, Aloe Vera and Soya Bean.


Herbal Body Scrub, Wrap & Bath
1.5 hrs | RM188
Paya Holistic Spa's exclusive body treatment exfoliates dead skin cells, reduces cellulite and tones your skin. Using only the freshest herbs and organic products, a body-polishing wrap leaves your skin moisturised and feeling silky-soft.


Foot Pampering
30 mins | RM66
Pamper your feet with an invigorating cleaning and softening treatment using natural loofahs and sea salt followed by a special foot mask made from mung bean paste to moisturise and leave your feet refreshed and revitalised.


Ayurvedic Scalp Massage & Hair Treatment
1 hour | RM100
Give your hair that sleek, shiny texture Asian women are renowned for. A luxuriously relaxing scalp massage using aromatic coconut oils followed by a natural hair mask breathes new life to your hair, rejuvenating every strand from root to tip.



For the sake of the Tripadvisor reader, we also have a PADI Resort Dive Centre. Paya Diver’s Cove With our large range of equipment, we offer both shore and boat dives to some of Tioman’s best dive sites. An abundant growth of corals along with turtles, reef sharks, large moray eels, school of jacks and barracudas can be found everywhere. Dive courses are also available for the first timers to the pros.
Our Dive Centre offers a range of PADI Dive Courses. To provide information to the Tripadvisor reader, we have the following :




Dive Programmes
(include equipment rental) Bubblemaker RM 100
Discover Scuba RM 100
Discover Scuba Diving RM 150
Refresher Programme RM 140
Dive Courses Open Water Diver (Basic) RM 800*
Advance Open Water Diver (exclude equipment rental of RM100) RM 600*
Emergency First Aid Response RM 350*
Rescue Diver (exclude equipment rental of RM100) RM 700**
Divemaster Upon Request
Leisure Dives
(exclude equipment rental) Single Boat Dive RM 75
Single Boat Night Dive RM 105
Shore Shore Dive RM 40
Shore Shore Night Dive RM 75
Leisure Dives Packages Two Boat Dives (include equipment rental) RM 200
Equipment Rental
(per day) Buoyancy Compensator RM 35
Regulator RM 35
Wetsuit RM 25
Mask & Snorkel RM 8
Fins RM 7
Torchlight (Small) RM 25
Torchlight (Medium) RM 30
Dive Computer RM 40
Equipment Package rental (BCD & Regulator & Wetsuit) RM 80
*additional RM220 required for the purchase of PADI Course materials
**additional RM240 required for the purchase of PADI Course materials

Our Dive Centre is the only Dive Operator that is allowed to use our pool for novice scuba divers who are undergoing PADI Scuba Dive Courses. It is a safety requirement of PADI that any student Scuba Diver be allowed to experience breathing underwater using Scuba Diving Equipment and learn Scuba Diving Safety Skills in a safe confined water environment not subjected to currents, wave surges and allows the student to stand up with the head above water during the course.

Nature Friendly Practices
As Paya Beach Spa and Dive Resort is keenly aware of the need to be friendly and protect nature, we strongly encourage our guests to save electricity wastage. To show our part in this endeavour, we have invested heavily in ecologically friendly room key lock system which disables power supply to the whole room when the card key is taken out of the card key socket in the room. Each room has a specific computer generated random security code and unless the socket verifies and tallies the code set by our front desk upon guest check-in, the door will not be unlocked and power will also not be supplied to the room. No other replacement card can be used unless it has been verified by our front desk personnel as the door and the socket must tally with the computer generated random code set by our front desk. If any guest wishes to have a second card key, we charge MYR 20 per room per day for the second key. This is done to protect our environment and we would appeal to all our guests to support this endeavour of ours.
All guest rooms are serviced daily but we would encourage guests to decide for themselves if they wish to be part of the global effort by responsible people to be friendly and protect our environment. If our guests wish to be part of this responsible group of people, we will support your gracious, responsible and wise decision by not changing towels unless they are left on the floor in the bath area.
A Brief Description of Rooms
We have 6 room categories each catering to guests with different disposal income. At the most basic, we have less than 20 beds at our Standard Lodge. Each single sized bed costs USD 12.60 per night including breakfast. There are 4 beds in each Standard Lodge Room and each room is airconditioned with ensuite hot water showers and toilet. Next category up is the Standard Chalets which sleep 4 adults comfortably. Appointed with 1 Queen sized double bed and 2 singles, each airconditioned chalet has an ensuite hot water shower room and toilet. The Superior Sea Facing rooms are the next category up from the Standard Chalets. These sleep 3 adults with one adult having to sleep on a pull out single sofa bed. There is a Queen sized double bed which sleeps two comfortably. Again, these airconditioned rooms come with ensuite hot water showers and toilets. The Superior Beach Front rooms are airconditioned and each come with ensuite hotwater showers and toilet. Each Superior Beach Front room is located right at the edge of the beach and is appointed with two queen sized double beds which sleep 4 adults comfortably. Next up are the Deluxe Chalets. Again located right at the edge of the beach, these are a favourite with families. The fullly airconditioned chalets come with one master bedroom with ensuite open air shower and toilet. The master bedroom has a European King sized double bed sleeping two adults very comfortably. This is also good for couples with a young child who is used to cohabitate with parents during sleeping times. There is a single pull out sofa bed in the hall which leads to the balcony which gives a wonderful view of the sea. There is a bath room with bath and toilet attached to the hall. This area can sleep one adult only. There is also a cozy attic bedroom which sleeps two adults comfortably on a queen sized double bed. The deluxe chalets sleeps 5 adults comfortably. The fully airconditioned Deluxe Suites are most luxuriously appointed with an open air hot water shower, hot water jacuzzi and toilet attached to the master bedroom. All these open air jacuzzi and showers allow a wonderful view of the ocean. The master bedroom again is appointed with another balcony which gives a wonderful view of the forest and Mount Kajang. There is a European King sized double bed which sleeps two adults very comfortably. This is also good for couples with a young child who is used to cohabitate with parents during sleeping times. The hall is appointed with a single sofa pull out bed and a queen sized sofa bed which sleeps 3 adults comfortably. There is a separate ensuite hot water shower and toilet to the Hall of the Deluxe Suite. The Deluxe Chalets and Suites come with a mini fridge. If guests of other room catergories wish to have a mini fridge in the room, a charge of USD 8 per day. Deluxe Suites and Deluxe Chalets come with complimentary bottled water which are replaced daily.
Except for the standard lodge, all our rooms come with a TV with 4 channels available namely, Discovery, ESPN, HBO and CNN. All rooms except for the Standard Lodge come with complimentary coffee and tea making facilities and set. All rooms including the standard lodge come with mini pantry with hot water kettle. We urge all our guests to boil their water before drinking for hygiene reasons as that is just plain common sense.
Movie Room, Wifi and Multi-purpose Hall for Guests
There is a fully air-conditioned movie room where we show a complementary movie for our guests. We have free WIFI available for our guests at our food outlets. If you are in a group, you may have complimentary use of our multipurpose room (subject to availability) but a charge for Coffee and Tea on a per head basis is payable. Minimum number is 40 persons.
All Rooms Serviced Daily and Brief Description of Room Service SOP
All Rooms are serviced everyday and we will provide fresh towels and linen during the service. If you feel that you want to do your part in helping the environment, we applaud and encourage your thoughtful and considerate intentions. You may inform us that you do not wish for your linen or towels to be replaced. We will however still service your room. Our linen and towels are no more than 6 months old and we replace them regularly. Strict hygiene is observed and all the linen and towels are washed in antibacterial solution after they are soaked in dilute chlorine for at least 15 minutes. All linen and towels are then machine dried at with the temperature set at 75 degrees Celsius. Your bath rooms and toilets are washed with antibacterial solution and when there is a change in guests, all the toilets, wash basins, WC, Showers, baths and Jacuzzi are treated with chlorine to prevent cross infections between guests.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2014

After reading the bad recent reviews of this place (I ignore glorious reviews from people which obviously just registered on tripadvisor for a single 5* post) we were a bit sceptical upon arrival. Just called their office and reserved a standard chalet. Check in was extremely fast, just paid deposit, no name or passport required, welcome drinks for approx. 30 people were placed on the reception desk, were told to take on by our self, got the key card and a map of the resort to help us to find our chalet and were reminded to return the towels upon check out (!).
Our standard chalet (132 RM incl. Breakfast in February) was located by the pond. The chalet was of a good size and had beside the double bed also an extendable single bed in the room, so enough space for 4 people. The chalet was obviously fresh painted, the bathroom seems refurbished and the porch was overlooking the during day time really poor looking pond, which was a little bit smelly. All in all the room was nice considering the price paid. Towels and linen where clean, but the pillows and the mattress where a bit mouldy.
Free wifi is available in the restaurant area.

The buffet breakfast was really good, toast, bread, cereals, fruits, omelette- station, a few warm dishes, coffee, tea, juice – nothing to complain. Dishes were refilled when empty till 9:30 (breakfast is till 10), so better don’t come last minute.

We also tried the seafront restaurant for dinner. Prices where reasonable, food was ok, but staff acted not very professional. We came after a short rain. We where seated by the chief waiter. Our seats where wet, he wiped them with a wet rag, so they stayed wet and I had to ask again to dry them. We ordered chicken Satay with rice and drinks. First at all the Satay and one drink arrives, I had to ask again for the second drink and the rice, which should not be the case.

As others mentioned there is construction going on, but these affects only the wing where the “deluxe-suites” are located. No disturbance recognised in other parts of the resorts.

Paya beach where the resort is located is not suitable for swimming during low tide. At low tide the beach is very rocky and it’s a long way out. But there is a great deserted beach in the next bay north of Paya. You can walk there through the jungle in 15 minutes. To Berjaya farther north you need approx. 30 minutes in the same direction.

All in all we had a pleasant stay. Considering the price we paid, we got value for money. There is obviously some progress going on to update the place step per step. The standard rooms we were staying in where not bad, although I can’t understand why they didn’t change the mouldy pillows or the mattresses when refurbishing the rooms, or just burry the poor looking and smelly pond, but the weekendtravelers for whom the resort seems mainly catering these days will not bother.
Would I stay here again? In a standard room for the mentioned rate, for sure! But I wouldn’t spend twice that much for a more upscale chalet or suite as long there are e.g. no sun lodgers, beach towels or proper trained staff, which should be naturally in higher price segments.

Room Tip: standard rooms a value for money
See more room tips
  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank -Man0nTheMove-
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Paya Beach Spa and Dive Resort

Address: Kampong Paya | Tioman Island, Pulau Tioman 26800, Malaysia
Region: Malaysia > Pahang > Rompin District > Pulau Tioman
Amenities:
Bar / Lounge Beach Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Top resorts Hotel in Pulau Tioman
#6 Spa Hotel in Pulau Tioman
#9 On the Beach Hotel in Pulau Tioman
Price Range: £30 - £63 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Paya Beach Spa and Dive Resort 3*
Number of rooms: 110
Official Description (provided by the hotel):
Located next to one of the world’s oldest mangrove swamps and the Tropical Rain Forest, this Beach Front Resort also boasts having a spectacular House Coral reef. Paya Beach Spa & Dive Resort is the perfect getaway on the Tioman Island, the infamous volcanic island covered in rainforest, white sands, turquoise water, and unforgettable experiences. Paya Beach Spa & Dive Resort is ideal for visitors who seek to enjoy the nature’s gift, nestled in a secluded beach with rooms overlooking South China Sea. The wide range of facilities at the hotel includes spa, outdoor pool, beach bar, Grill, conference and meeting rooms, restaurant, and PADI Dive Centre. Moreover, fishing, Snorkeling and Ecological trekking tours of the Mangrove Swamp and the Rain Forest can be arranged at the Activities Centre. Restaurant and Grill is driven by a passionate Executive Chef with the team who create the works of gastronomic art in the only open kitchen in Tioman Island. Paya Beach Spa & Dive Resort invites all visitors to come and experience the unforgettable experience of picturesque view of the sea from our rooms. ... more   less 
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Also Known As:
Paya Beach Hotel Pulau Tioman
Paya Beach Pulau Tioman

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