At the Dive Centre, there is a big board read "5 Star PADI Dive Resort". I utterly disagree with the signage given that the resort layout, service level, food, and staffs for the matter are terribly disappointing given that it should be a 5 star resort. Me and my friends were allocated the last chalet, which is very far away from the dining area, dive centre and snorkling centre. Understand that that pretty much depending on luck but the layout is terrible. Food variety hardly varies throughout the 5 days 4 nights stays, the staffs blocked off the entrance to the dining area when the area should be opened for meal for their preperation, eventhough the meal time had started, with no urgency noted. Staffs are obviously not trained to be a 5 star resort staff, communication between staffs were seen shouting accross bridges. Staffs were hardly seen with a smile. The day my group went diving in Sipadan, after the 1st dive we waited for half an hour for breakfast to arrive. No lunch were catered to the island, unlike how other resort practice, divers were brought back to resort for lunch at 2:30pm, with 3 small plates of dishes reserved for 8 very hungry divers, together with 9 plates of rice. When approached staff, she gave a cold look and replied "that's all that's left". Until further complaints were made, then only another 2 hot dishes were cooked and served to the group of divers. Overall experience with the resort was terrible, will never consider going back again.
- Official Description (provided by the hotel):
- Sipadan Water Village is a resort built entirely over the water on stilts. In its design, Sipadan Water Village has achieved near utopia in its layout, splendid water cottage accommodations with flowered sidewalks, wonderfully prepared Asian and Continental cuisine, and impeccable and personable service! The dive program is comparable to none as everyone at Sipadan Water Village has an attitude and passion for what the sea has to offer. ... more less
- Also Known As:
- Sipadan Water Village Hotel Pulau Sipadan
- Sipadan Water Village Pulau