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“Don't stop anywhere else in Sandakan”

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Four Points by Sheraton Sandakan
Ranked #1 of 32 Hotels in Sandakan
Certificate of Excellence
Cannock, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Don't stop anywhere else in Sandakan”
Reviewed 3 July 2014

In April this year, we decided to visit the Turtle Island resort from Sandakan. We had to stop one night in Sandakan and chose the Four Points... Great choice.

The hotel is in a perfect location for the town and the harbour too. just two minutes walk for both.

The hotel is very clean with great food too. Very different from our experiences outside of the hotel and in the town. I would recommend you eat at the hotel as the habour front was crawling in the evening... with bugs!

Very helpful staff and a relaxed feel to the whole place.

Your money goes a long way here... we had a massive breakfast in a local restaurant for £1.70 each!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review, 5 July 2014
Dear Paul W,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Warmest regards,
Kanit Sangmookda
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,143 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (319)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
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  • Any
English first
Dubai, United Arab Emirates
Level Contributor
120 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 2 July 2014

Stayed for 3 nights and cannot speak highly enough of this hotel and it's friendly staff - particularly for the price they charge. I can't think of a better value for money hotel anywhere I have stayed....Large rooms, nice beds, excellent shower, great pool, good restaurant. Would not stay anywhere else if coming here again.

Room Tip: Deluxe sea view has a grt view...
See more room tips
  • Stayed July 2014, travelled with friends
    • Value
    • Location
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Helpful?
1 Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review, 5 July 2014
Dear Mike M,

Thank you very much for your great review of our hotel! We are glad that you were satisfied with value for money and enjoyed your stay. We hope to see you again very soon.

Sincerely,
Kanit Sangmookda
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 30 June 2014 via mobile

Travelling in sabah, you can't fault this hotel for value. £100 gets you a suite with a stunning floor to ceiling view from 24th floor. Rooms are appointed to a decent 4* standard. Staff are friendly. Breakfast has a broad choice.

You probably wouldn't want to stay longer than a night here. The perfect stopover before hitting the Islands and fantastic value for money.

Stayed July 2014, travelled with friends
Helpful?
1 Thank benstopford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review, 5 July 2014
Dear benstopford,

Thank you very much for taking the time to share your great experience at hotel. We hope to welcome you back to our hotel very soon!

Sincerely,
Kanit Sangmookda
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South London
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 29 June 2014

Lovely room with a view of the harbour and very comfortable beds. We really enjoyed the swimming pool and the cocktails were good quality but quite expensive. The breakfast was also nice. We were disappointed with the buffet meal we ate in the evening. There was a lack of atmosphere sitting outside and the food wasn't great and also very overpriced and not the quality of food you would expect for the Sheraton. There was more atmosphere sitting outside in the downstairs bar.

Room Tip: Ask for a room with a view of the harbour
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JulesbSouthLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review, 5 July 2014
Dear JulesbSouthLondon,

Thank you very much indeed for taking the time to share your feedback. We have taken them constructively and our Food & Beverage team will work on improvement from your feedback. We hope to welcome you back to our hotel very soon!

Sincerely,
Kanit Sangmookda
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jyvaskyla, Finland
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 29 June 2014

This is probably the best hotel in Sandakan and still pretty reasonably priced. Rooms are big and clean. Bed is also big and comfortable. Best part of the hotel is its pool are. No words needed…look at the pictures. Breakfast could be better…they have all kinds of Asian stuff that most people are already tired of. They don't have much vegetables either. The bar is really expensive also. Those are the only downsides though. Staff is nice most of the time and location is good as well. We stayed two nights in 2inn1 Boutique and changed to this one…we were supposed to stay for two nights but ended up staying five.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Hannu-Pekka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review, 5 July 2014
Dear Hannu-Pekka

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and had extended stay eventually. We have noted your comment on the breakfast experience. In fact we do offer varieties of Western dishes such as pancake, waffles, panini, etc. as well. We will consider including more vegetables as you suggested. Hope to see you again very soon.

Sincerely,
Kanit Sangmookda
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
109 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 28 June 2014

My friend & I spent 2 lots of 2 nights in the Four Points, at Sandakan, and OH how beautiful!
The staff are so friendly, the service great and the view!!!
We stayed in room 1712 - top view & luxury (and cheap!).
It is close to everything.
The infinity pool!!!!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank W9937FMChris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review, 5 July 2014
Dear W9937FMChris

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Kanit Sangmookda
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 June 2014 via mobile

Great rooms, especially if you upgrade to a sea view. Amazing infinity pool and very friendly staff (most of the time). Recommend the breakfast buffet also. Very reasonably priced compared to other Sheraton hotels around the world.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SezzyC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review, 28 June 2014
Dear SezzyC

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Kanit Sangmookda
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Sandakan

Property: Four Points by Sheraton Sandakan
Address: Sandakan Harbour Square, Sandakan 900000, Malaysia
Region: Malaysia > Sabah > Sandakan Division > Sandakan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 32 Hotels in Sandakan
Price Range (Based on Average Rates): £
Hotel Class:4 star — Four Points by Sheraton Sandakan 4*
Number of rooms: 299
Official Description (provided by the hotel):
Four Points by Sheraton Sandakan is right on a scenic waterfront pedestrian promenade overlooking the Sulu Sea, part of the Sandakan Harbour Square, which offers an indoor marketplace and retail shopping mall within the new Sandakan CBD. ... more   less 
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Also Known As:
Four Points By Sheraton Sandakan Sabah, Malaysia

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