Stayed 7 nights (Business) in a standard room in the old wing. Very warm welcome swift check-in. The room and bathroom is spacious but really badly maintained and not a proper standard of cleanliness. When I returned to my room, after my dinner, it was still warm. Asked reception if the maintenance team could have a look, which was done immediately. Reception informed me as well if the problem can’t be solved another room will be offered. The temperature dropped to an acceptable temperature. The next day I asked for another room which was prompt arranged, the AC unit worked perfectly but the same issue, outdated room, and inferior standard of cleaning and lack of proper maintenance.
I only can conclude that all rooms will have the same standard.
Breakfast reflects to the same standard as the rooms.
Location wise, perfect, next/connected to the shopping mall, close to restaurants and café’s
Parking available underneath hotel.
In a nutshell the staff is wonderful, smiling and always willing to help, but the rooms need an urgent revamp!!!!
Will not stay here anymore.More
Free cancellation until 01/08
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