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“Nice for 1 night”

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Sutra Beach Resort Terengganu
Ranked #4 of 5 Hotels in Marang
Roosendaal, The Netherlands
Level Contributor
98 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Nice for 1 night”
Reviewed 15 September 2013 via mobile

We tried the local food in the restaurant and in the evening fresh fish on the BBQ. Really good quality. The rooms are basic and the sea view (if you pay) is a bonus. The hotel pool is really nice and the beach is ok. Because it is not closeby anything else there not a lot to do. Good for one night I would say.

Stayed September 2013, travelled as a couple
Helpful?
4 Thank Joost V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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142 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
Kuala Lumpur, Malaysia
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 September 2013

A peaceful place to stay away from stressful urban life. A nice gateway with family while enjoying beautiful sight of east coast beaches of Malaysia, facing the wide open sea of South China Sea. Located quite remote from the town, one cannot expect much from this resort but just a very relaxing experience.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
5 Thank ZetyNina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 18 August 2013

We had booked 3 nights at Sutra. We stuck out the first night and left the next day!

We booked through Hotels.com and it was advertised as "Sutra Beach Resort & Spa" - there was no spa!! I asked the receptionist how I could book a massage and she informed me that the "spa" had permanently closed.

On arrival we were put into a "beach front" room which had two single beds in it. I had emailed the hotel prior to our arrival to specifically restate that we wanted a double bed. We then had to change rooms to the opposite end of the resort. Our new room was infested with cockroaches, the sheets were stained, the pillows were ancient, and the overall upkeep was just so lacking. Needless to say we had a rough sleep!

The resort is miles from anything, so you really are stuck there. The restaurant was horrible, the food was average, and we were invaded by tons of flies while trying to eat (quite disgusting to be honest). One of the male staff members kept clearing his throat in a revolting hoicking manner, which was enough to put you off your meal.

Like other raters have written, people do wear all their clothing in the pool - thought I could handle that, but it was just too much! It felt grotty. The beach was nothing to write home about and was covered in rubbish.

You have to walk under old coconut trees along the pathways that look as though they could drop one on you at any moment - bit concerning. Our overall feeling was that the staff are rather lazy, they move slowly and wouldn't dare "go the extra mile", and nothing is maintained to a good level. Truly is a waste, as some hospitality training and a new vibe could really make the place a lot better.

Travelers beware and book elsewhere!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Smarty18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Marang hotels

Singapore
Level Contributor
302 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 12 August 2013

This is the best hotel to escape i would said...... it is next to the south China Sea... you could enjoy directly the sea view from the pool itself till the sea...... Perfect living as this resort was hidden in so urban inside the urban.... Love urban ? Sea view? this is the best place you could enjoy. Was here the third time straight in continue year... will back here again ^^

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jimmy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 26 July 2013

The seaview room is highly recommended as you can catch the view of the sea directly from the bed itself. Overall the property looks tired and needs some upgrading work to be done. We arrived early at the resort since we took the 1st flight out to Terengganu and were pleasantly surprised we were allowed to check in early. As a secluded resort, it should provide more services ie spa ( it has been closed since January ), bicycles for hire or even a half/fully stocked minibar. Since it was a weekday during the puasa month, the resort was relatively quiet. Breakfast in the morning was simple but sufficient. I requested for a cup of coffee and the coffeehouse staff pointed to one end corner, indicating I should get the coffee myself. I felt the least he could do since he wasn't doing anything was to get the 1st cup for me and then politely point out that I could get a refill at the corner itself. In summary, the resort is suitable if you want a quiet place to just relax, swim and walk along the beach.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank estheru21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teluk Intan, Perak, Malaysia
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 June 2013 via mobile

I booked for 4 rooms for my family. The seaview wa great and the pool was great as well. But the rest were a nightmare. The cafe staff were rude, i asked them to get a candle for me to get rid of the flies (the flies were everywhere) but he asked me to get it myself instead. The food were badly taste, the room was dirty. The bed sheets, door curtains were rustic n stains were everywhere. The access to the room from the car park was terrible. I brought my grandmother aged 78 years old and she had difficulties to walk all the way from the car park to the room as she needed to climb n descending the stairs. I strongly contend that the price of rm190++ per room per night is worth the value at all. If the management wont take any steps to improvise i would never return to this place ever again. Stay away from this resort!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Dosrizal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 May 2013

Booked 2 seaview rooms with connecting door for our family of 6 for 3 days and 2 nite stay. Breathtaking view of the sea, sunset, sunrise and peaceful surrounding, listening to the waves so calming. Hotel is about 10 min to jetty merang to redang island. Staff En Azizan was helpful to arrange for a day snorkelling trip.Overall staff were friendly and service was good. Yes, room is small and wall is thin. Could hear the movie kids watching even though low volume. The hotel needs major refurbishment and upkeep. Deco can be improved. Good news, ceiling fans were installed at lounge! Free wifi at lobby.Agree that pool attire should be enforced. Have early breakfast to avoid crowd.
I must compliment the staff Cik Wati and hotel for their effort to contact me and made arrangement to courier the mobile phone charger that I accidentally left behind. Thank you!

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RYahya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sutra Beach Resort Terengganu

Property: Sutra Beach Resort Terengganu
Address: Kampung Rhu Tapai, Setiu, Marang 21010, Malaysia
Region: Malaysia > Terengganu > Marang
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #4 of 5 Hotels in Marang
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Sutra Beach Resort Terengganu 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Sutra Beach Resort is situated amidst the rustic fishing village of Merang, Terengganu. Miles and miles of white sandy beaches and clear sparkling water beckons you to come and stay. To work or play, to do everything or blessedly nothing, Sutra Beach Resort is the best place to be... Almost like home. ... more   less 
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Also Known As:
Sutra Beach Resort Terengganu Hotel Marang
Sutra Beach Hotel Terengganu
Sutra Beach Resort Terengganu Malaysia - Marang

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