Visited bubbles with my girlfriend and my daughter first week in July. overall the stay was enjoyable as we were doing diving on the other island so we weren't their much. The location of resort was excellent and the food was above average for Island Food.
My satisfaction level ends there due to failure of full refund that was due me for the un-air conditioned taxi with windows that didn't roll down that we were shuffled into on way back to airport. Actually the transportation issues started at our arrival at airport where we waited with 3 other guest for 45 minutes for Van with Bubbles printed on the side. However. there was one parked in front of the 6 of us waiting. 45 minutes after our arrival, we finally left when the second Bubbles van pulled in with no additional passengers, just my party totaling 3 plus the additional 3 guys that arrived on same flight as we did.
I was prepared to be a return customer to Bubbles, however due to their lack of commitment to customer satisfaction in my case over a very small detail, I will not be back.
- Official Description (provided by the hotel):
- A eco-friendly, family friendly resort location on it's own beach. Running an Turtle and Reef conservation project on site to spread awareness about the sea turtles and their environment ... more less
- Also Known As:
- Bubbles Dive Centre Hotel Pulau Perhentian Besar