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“Great room, poor service.”
3 of 5 bubbles Review of Flora Bay Resort

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Flora Bay Resort
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great room, poor service.”
3 of 5 bubbles Reviewed 7 November 2013 via mobile

I booked a fan room but I was given an air con room. I told the guy who was showing me to my room that I had booked fan but he said it was fine. They then charged me the air con price when I left which was more or less double. Also the waiters in the restaurant aren't very friendly and sit in front of the tv and don't notice you coming in/wanting to order. The room was very nice but the bathroom let it down.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ans1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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238 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
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  • Dutch first
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English first
Selangor
Level Contributor
86 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed 13 September 2013

We stay in a small room and because it is hidden behind another chalet,we can't really get to see the sea view and hardly any breath of a fresh air from ocean but we have to accept it.But the toilet is very clean and the bed is average and a a bit hard.We get another small mattress for the extra guest that is our child but there is no air conditioner provided there so we decided to sleep on the floor at night because it was too hot and very uncomfortable to sleep on the bed,so even with the extra mattress it us useless really as we're not even using it.But in the contrary the beauty of the island itself had make us wanted to stay longer.It is peaceful at night as it was so quiet,you may hear a sound from the nearby jungle and it is peaceful for us.There a are a lot of snorkeling and diving trip that offers a great experience for those who would love to see the deep blue sea creatures,some of them that we spot there is the turtle,a variety of fish and there are sharks too!We had so much fun swimming with them and it is worth it!The food is good and tasty but a bit overprice.Maybe because of a long distance from the mainland to get the food there.But for me it is a good stay,maybe they need some more improvement to make the stay more comfortable in the future,I hope it does not take too much time for me to wait as I'll definitely be coming back to visit this place with my family again soon :)

Room Tip: Rooms with the sea views offer a nice scenery but rooms at the back without a sea view is good too f...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NatureTraveller_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
134 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 bubbles Reviewed 9 September 2013

The + : resort located in a beautiful "wild looking" bay isolated from the rest of the island. Large choice of food for very competitive rates. Clean. Agreable staff. Good diving club attached. Nice diving spots around.
The - : water is very shallow in the bay, it's neither possible to swim or to walk due to the corrals. If you want to swim you have to go on a snorkeling trip or hinchike a boat which leaves the bay. The bathrooms are minimalist (I had a seaview AC room) : toilets, shower and the basin are basically touching each other with no physical separation.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kobalus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Netherlands
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 4 September 2013

I've been 4 times to Flora Bay the last 2 years and I've seen them growing by building new accommodations, and building a new restaurant. Like always are the prices a bit higher on the Islands in Malaysia comparing to the mainland. But with an excellent scenery, an almost empty white sandy beach and an amazing clear sea this will be the perfect place to relaxe despite the higher price. The restaurant serves basic food, nothing special, comparing to other places I've been in Malaysia and Borneo. Still there's plenty of choice for everyone. Unfortunately are the prices you pay for the nasi almost double the price on the mainland. but still cheap.

I've tried al the rooms they offer and the new building in the back (around 130RM) is maybe the best choice, 'cause these are new and the shower and toilet are very clean for Flora Bay terms. The Sea view chalets around 210RM ar nothing special. In fact the shower is old and not worth it the increased price. I've also slept in Flora Bay and doesn't differ from Flora Bay 1.

The Fan rooms are 60RM but they are infested with ants and the windows can't close completely. 60RM is to much for what you get. 25RM should be reasonable for this type of room.

Basically Flora Bay is a good choice for a short or long stay on Perhentian Besar, but don't expect to much comparing to the prices you're paying.

Room Tip: Rooms at the back (the new ones) are a good choice, 'cause they are still very clean including t...
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leroylouis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 12 August 2013 via mobile

We choose flora bay due to its response to our emails. Other perhenthian resorts were either slow in response or failed all together. Its location is pleasant, the beach quiet with a wide choice of restaurants. The in house restaurant is basic out extremely cheap and has faster food service than others nearby.

We stayed in an aircon beach bungalow. It was very outdated, the windows were all frosted and let little light in. The room only had one light which due to a large shade also did not provide much light. The shower worked well bit the bathroom came complete with an ants nest. Overall the room was
clean.

Our issue was with the beach itself. Sadly the local children treat the beach with little respect. Using it as both a playground and a bin. We witnessed them breaking hammocks, throwing litter and letting off fireworks/crackers.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank miniminton87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 8 August 2013

This has got to be on the top of my list of "do not stay at" resorts. The room I booked w
is supposed to be a semi suite but what I got was a below average room with ant infested beds. The staff were lazy and unhelpful. No words can describe my regret with booking with this resort.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Libbie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Pulau Perhentian Besar hotels

Manila, Philippines
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 7 August 2013

For the small budget we had, we were not disappointed by this hotel which is the cheapest one you will find on this beautiful island. The room was ok for the price. However, inside, it is hot, there are no curtains and you may hear some of your neighbours. But then the beach is cool, you can play volleyball, go swimming (be careful to the rocks) or snorkeling for only 40RM with sharks, turtles and all kind of fishes (totally worth it). And there is a restaurant on the beach (don't go the one of the hotel) 1 minute far that prepares good dishes!

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jackydu92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Flora Bay Resort

Property: Flora Bay Resort
Address: Teluk Dalam | Besut, Pulau Perhentian Besar 22300, Malaysia
Region: Malaysia > Terengganu > Pulau Perhentian Besar
Amenities:
Beach Restaurant Airport Transportation
Hotel Style:
#6 Top resorts Hotel in Pulau Perhentian Besar
#6 On the Beach Hotel in Pulau Perhentian Besar
Price Range (Based on Average Rates): £
Number of rooms: 80
Reservation Options:
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Also Known As:
Flora Bay Hotel Pulau Perhentian Besar

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