I generally don't give a rating of poor to the resort I stayed in.
I am a very easy going person, and I've stayed in a lot of places that are basic, in the jungle, and a lot of things but this one just tops it simply by being badly managed.
1stly, the accessability is just way off. It has a small 100m 'beach' which is too rocky to swim, and it is in the middle of the villagers of Redang island. so there is no beach nearby so you're pretty much stuck in the island.
1st night was ok. but the day after, there is no water! we called to the reception and their answer was. "This is normal and standard, every morning there's no water" We have to walk to all the way to to lobby to relieve ourselves and clean ourselves up.
The 2nd night was worst. Being in the tropical forest, we thought it was raining at 3am in the morning when it sounded like the water dripping on the leaves. It sounded so soothing. But to our horror, it was "raining" in our room. The floors were all wet. We manage to sort that out in the morning. We expect some compensation but none was given . Not even apologizing.
Berjaya need to step up the game and properly manage this.
All the stories you read here makes sense. I mean, coming from my own country, I can't even tolerate that. How can other country people tolerate it?!?!
- Official Description (provided by the hotel):
- Perched on the cliff facing the spectacular view of Teluk Redang, Redang Island Resort with its chalets nestled amongst the lush green foliages, offer a peaceful holiday where one connects with nature. ... more less
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