One week before I went to Laguna, I received a bad news from my local travel agent, I booked 9-11 June 2014 but they booked 9-11 July, I noticed it when I paid the bill. So they charged me 20% for total amount that I already paid (not only quad room charges but also airport shuttle and 2 children package) . I was so disappointed with my local agent and finally my husband call your KL Office unfortunately it is your hotel policy. When I arrived at Laguna, I received a good news that I was upgraded to SUITE room and we got some complimentary. I just can say Thank you very much for your great arrangement. I enjoy the beautiful place, the rooms, the great meals very very much. The buffets are superb! It's a worth spend holiday although quite expensive. Thank you once again for giving us a great holiday!
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- Also Known As:
- Laguna Redang Island Hotel Pulau Redang
- Hotel Laguna Redang Island