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“Horrible experience”

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Tarisa Resort & Spa
Ranked #1 of 3 Hotels in Mont Choisy
Mont Choisy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Horrible experience”
Reviewed 30 May 2014

Still at the resort and writing this review, this property does not have room service and the staff wouldn't help if the kid was sick to get food to our room, said bluntly no room service, and the sea view room does not have sea view as the view is completely covered by trees. If somebody is particular about sea view then its a no no...... The food is not that great, u can only expect one curry or daal to be good. Not many options to choose from. UN friendly staff makes u feel that they r favouring us. Regret our stay still three more days to go. And booked with www.ezeego1.co.in travels and they did not inform about alll this. When you are on a holiday u go by your terms and not by hotel stafff and half information ruined our holiday.
Mrs.Shekar

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank prasanna777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haroun R, Director of Sales at Tarisa Resort & Spa, responded to this review, 10 June 2014
Dear Mrs Shekar

We wish to refer to your review concerning your stay, we sincerely regret that you have had a negative perception on our services.

Our main objective is to satisfy our most esteemed guests.

We are pleased to clarify on a few points as follows:

Our rooms are either sea facing or pool view or garden view but we do not mention at all ‘seaview room’. You can verify that information on our website: www.tarisa-resort.com

Your room was cleaned, your towels were replaced daily by our housekeeping staff. Your tea/coffee facilities in your room were also replenished daily.

Concerning the food, we believe that it was not to your taste.
We are offering Indian food concocted by our Indian Chef and Cooks who originally come from India.

The food that are served at the Tandoor Restaurant are among the best Indian food in Mauritius and we work on quality than quantity.

We are customer-oriented and we would have understood if we were informed that the kid is sick and you would require to bring his/her food in the room.

Concerning the room service at the restaurant/bar , yes unfortunately we do not have this service yet but we will consider your suggestion.

We feel sad that you did not inform any of our managers on the floor concerning your feelings while you were there.

We wish you all the best in your future travels.

Kind regards

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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723 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 May 2014

Great place to stay.Extremely friendly staff.Very clean and specious rooms. Satallite TV is needed.Lacks entertainment in the rooms.Maby an FM radio or a PC or satallite Television would have just done wonders. Requirs a minibar aswell. You must check if your room is equipped with the mini safe before hand as all of the rooms promise it but some donot have it.All in all a nice place to relax.wifi is very helpful thogh.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anup T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 May 2014

Alright it's been a year (We visited this place in Jan 2013 - I had to select June 2013 because the option to select Jan 2013 wasn't there in the drop down) since we went to Mauritius for our honeymoon and stayed in Tarisa Resort. Yeah it's late but what the hack, better late than never! So I particularly chose Tarisa Resort after visiting few reviews on Tripadvisor and I certainly wasn't disappointed for choosing it.

OK cutting the long chase short, let me share my experience during my stay in this resort:

1). Location of Resort:

It's based in Mont Choisy (North cost) and best I'd say as it was barely few meters away from the turquoise sandy lagoon, take your towel and have fun in the water. It takes approx. an hour from airport to reach here.

2). Amenities:

You have AC, TV (including Hindi Channels), Digital Safe (Locker to keep your valuables), Private balcony, Mini bar & rest others (laundry service etc) and must say the room service is cool, and here I want to appreciate the manager of the resort for being kind to us(He was an Indian mgr and was a gentleman, was always ready to help his guests)!

3) Leisure & Sports:

Bocce ball, Mini golf, Volley-ball, Tennis court, Table Tennis, Windsurfing, Pedalo, Kayaks, Laser Boat, Glass bottom boat, Snorkeling, 2 swimming pools (1 kid's pool), jacuzzi

Hammam, Sauna, Massage, daily entertainment programs in night (you'll like it).

4) Indigo Restaurant:

The best one in town I'd say, every morning you'll enjoy the tasty fruit breakfast mix with Indian dishes and in dinner you won't miss Indian food as this resort makes sure that you eat Dal Makhani, Paneer, Bhindi 2 pyaza and almost all other lovely dishes that you eat in India.

Citrus Bar:

For all those who loves drinking will enjoy this place sometimes with mild music and at times with rock music!

5) My personal tips:

-The bus which will drop you to your hotel will stop at a local shop so that you buy SIM card for your mobile, invest more in internet enabled SIM rather buying only a calling card (Use whatspp,FB, Twitter etc and share pics with friends/family).

-Resort gives you 2 water bottles per day and else you'll have to purchase which is costly. So either buy a 5 liter bottle from market OR ensure that your bottles are refilled ;)

-Ask to change a room if at all your room has any issue the manager & staff is cooperative if there would be a room vacant they'll give you a new room!

-Don't waste time in watching TV (lol), you're here for fun so rather that watching TV go to beach and enjoy to the fullest

Enjoy your stay fellas, hope you'll have fun staying there!

Room Tip: Pool facing rooms are larger and has best view from the top!
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Amit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 May 2014

This review comes almost a year late but better late than never. I stayed here with my family for a week. Its proximity to the beach, amazing service, courteous and friendly staff, an excellent breakfast menu with lots of options are some of the best things about Tarisa. The manager Mr.Singh played an excellent host ably supported by all the staff. When you're not out experiencing the wondrous places in Mauritius and enjoying a day of rest, you can have a swim or play sports (Tennis, Table Tennis and Badminton.. Even mini golf) to bide your time. The only negative that comes to mind is that it's far away from a few must see places in Mauritius. Overall it's a great place that'll enhance your experience of Mauritius!

Room Tip: Do not miss the SEGA dance show on Thursday nights. Try Kayaking and Glass bottom boat ride at the M...
See more room tips
  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Goonerist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 May 2014 via mobile

Travelled with family. Good location. Walkable distance to the beach. Rooms are average. Washrooms need improvement but works. Good value for money. Very helpful staff. Average breakfast, dinner in tandoor restaurant was excellent. Average Spa, Hammam and Sauna however good thing was that it was included in the package. Kids really liked swimming pool. Average quality of beach activities.

Negative Side: didn't understand westerners package includes dinner at pool side restaurant (continental food) and Package for Indians include Tandoor restaurant. To me, everyone should be offered a choice. Bar is expensive. Off time snacks etc are not of great quality. Exchange rates offered at resort are not reasonable.

Stayed April 2014, travelled with family
Helpful?
3 Thank itsnavin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyderabad, India
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 April 2014

Had a overall good experience staying for 5 nights this April. I stayed 5 nights in this Tarisa Hotel. It is really best place to stay and enjoy the trip of Mauritius. This resort attached with Beach and having excellent view. Mainly Indian guests with a splattering of European tourists. It is a Indian based restaurant also having continental restaurant attached, any of these two we can choose.

Room Tip: Any room you choose it could be the best.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ramkidevaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lagos, Nigeria
1 review
Reviewed 22 April 2014

We were a group of ten adults and three children. We checked in on the 18th of April 2014 and checked out on 22nd april. Four couples from Lagos Nigeria and one couple from Bangalore India.
We had zeroed in on Tarisa resort based on the reviews we had read on Tripadvisor. The resort was excellent, the amenities great and everthing worked. The rooms were very comfortable and the service including the food superb. The General Manager Mr Dev and Mr Singh the F&B manager and their team made our stay there memorable in terms of the quality of service. In terms of value for money we could not have asked for more. As our flight was only at 10.15 in the night, Mr Dev was very kind in extending to us a late checkout for which we are very appreciative.
Our Best wishes to the Tarisa management and team. Thank you for a lovely holiday.

Room Tip: All the rooms are comfortable and everything in the rooms works.
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vsklagos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tarisa Resort & Spa

Property: Tarisa Resort & Spa
Address: Coastal Road, Mont Choisy, Mauritius
Region: Mauritius > Pamplemousses District > Mont Choisy
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Mont Choisy
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Tarisa Resort & Spa 3*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, TripOnline SA, Priceline, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your Tarisa Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Tarisa Hotel Mont Choisy
Tarisa Resort & Spa Mont Choisy, Mauritius

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