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“Excelent Stay”

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Hotel Kasbah Kanz Erremal
Ranked #10 of 23 Hotels in Merzouga
Certificate of Excellence
Reviewed 11 December 2013

Very helpful and friendly staff, super clean spacious room (with towels, extra pillows, free wifi...) nice dining area and brilliant location. The Hotel offers many excursions like going on a camel and see the sunset, it is incredible. Excellent value for money well done to the staff and management.

  • Stayed: June 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank Lidia8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta-Kanz, Guest Relations Manager at Hotel Kasbah Kanz Erremal, responded to this reviewResponded 28 October 2017

Dear Traveler. Thank you for your comment and for sharing your experience with us. It helps us improve every day and we take into account all the mentioned aspects. We are glad that you enjoyed your stay and hope to have you again.

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45 - 51 of 331 reviews

Reviewed 6 December 2013

I recently visited Kanz Erremal with two friends from New York City. We had an amazing time and found the staff of Kanz Erremal to be friendly and accommodating every step of the way. Our experience was personal and unforgettable. From homemade breakfasts on the patio to camping in the Sahara with a campfire and private concert of Berber music, we had a phenomenal vacation.

  • Stayed: November 2013, travelled with friends
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Review collected in partnership with this hotel
Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta-Kanz, Guest Relations Manager at Hotel Kasbah Kanz Erremal, responded to this reviewResponded 28 October 2017

Dear Customer. Thank you for your comments. I am very happy to hear that you have enjoyed your stay with us. I hope your next stay is just around the corner. Call us if there is anything we can help you with.

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Reviewed 15 October 2013

We visited Kanz Erremal recently in a group of 12 friends. Absolutely loved the location. Our room was like something in a fairytale. The staff was very friendly, and our dinners were tasty and plentiful. The downsides were that we had no hot water for our showers on our side of the hotel. One couple couple on the same side complained of the same. Our other friends on the other side had plenty of hot water, but one couple had no working air conditioning. The owners could go a long way to take better care of the hotel maintenance. The rooms were nicely cleaned by the staff, but maintenance was a bit lacking. Over all, though, our stay at the hotel was awesome, and everyone in our group had a fantastic time. There's something to be said about being in the pool, and watching the camels on he dunes. We rode out on camels at sunset, which was a unique experience in itself, to watch the sun go down over the dunes. At night, sitting, having our delicious dinner on the outdoor patio under the stars, and watching the moon rise, was an priceless experience. After the dinner, the staff provided lively entertainment playing the drums and various other instruments, and sang to us. We would definitely recommend this experience!

Stayed: September 2013, travelled with friends
Thank TravellingToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta-Kanz, Guest Relations Manager at Hotel Kasbah Kanz Erremal, responded to this reviewResponded 28 October 2017

Dear customer. Thank you for taking the time to share your experiences with us. I am so glad to hear that our staff made your stay enjoyable. You can follow us on our Facebook and Twitter pages for promos that you might be interested in. We hope to see you soon.

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Reviewed 7 October 2013

This hotel has the very best spot in Merguza and is incredible value for money. We stayed here for 3 nights and loved it, though there are a few buts: The first night we were the only guests and therefore very inconvienent to have to bother them! The waiters were fine when they were busy but when the only guests everything was an effort! If you are familiar with Fawlty Towers!
This hotel with just a bit of rearrangeing, staff training and attention to detail could be outstanding. Having a hook to hang the shower nozzle on for instance, or hot water coming out of the shower!
The dessert dunes start at the front door. We were not really bothered by street sellars and the overnight camp in na tent was great.
We would/will definately go back as we will be able to get better food next door and yet enjoy the best spot. Go for the rooms facing the dunes.

Room Tip: If you book the tower rooms be sure to get a conformation.
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  • Stayed: September 2013, travelled with friends
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Thank Malc L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta-Kanz, Guest Relations Manager at Hotel Kasbah Kanz Erremal, responded to this reviewResponded 28 October 2017

Dear Customer. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am sure that all of our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Beware!

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Reviewed 21 September 2013

The hotel is perfectly situated right on the edge of the sand dune. At the moment you step out the door you are in the sahara desert . It can`t get any better than that.
We drove from Skoura and it took us a bit more than 3 hours fast driving to get to the hotel. There is a sign on the road showing where the hotel is so try not to miss that one. The sign is shortly after the exit for Hassilabied near the Afriqiah petrol station. If you miss it you might end up in Merzouga .
We got a suite kasbah overlooking the desert. It was nice for a day or two . We did not like the bathroom ,it was old and not very clean. The staff was noce and the food was good.
We had a camel trip on the next day for 150Dhr per person and it takes you a bit into the desert. It was not as long as I wanted ,could have been deeper into the desert but you still get a feel of riding a camel through the dunes.
We spent only one day here because we wanted to go back to marrakech on the next day which took us like 9 hours with some stops here and there.
I wish we had on emore day to explore the villages in the area and spend more time in the desert.
Would i stay at this hotel again - yes.

  • Stayed: September 2013, travelled as a couple
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2  Thank YankoS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta-Kanz, Guest Relations Manager at Hotel Kasbah Kanz Erremal, responded to this reviewResponded 28 October 2017

Dear customer. I appreciate your comments about our hotel. It makes us feel proud to cater to the needs of our customers in the best way we can. If you are coming back to our resort, do not hesitate to call us.

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Reviewed 5 August 2013

I stayed here in July this year only for one night on a shared dessert tour hotel upgrade only 4 other people were staying here & two of them went over night to his desert camp not high season he told me. I cannot understand some of the comments by others I know people have different views but to say the owner was rude and can't speak English is utter rubbish he could speak English better than me & was very polite 1 of the hotel workers even better than him we sat up half the night chatting as I did not want to do desert camp done it before in other countries but I could have stayed here a week. I walked out in the desert at 4AM to watch the sun rise not a sole to been seen. Views of the desert from the hotel are stunning lovely pool not full of sand not when I was there anyway aircon was better than my hotel in Marrakech rooms were nice & had my best dinner here during my stay in Morocco breakfast was also good. I would recommend this hotel to anyone & without doubt stay here again. As for letting someone's tyres down i'm sorry just cannot believe it. Thanks all the staff at the Kanz erremal for a great stay.

  • Stayed: July 2013, travelled solo
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2  Thank wayne s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta-Kanz, Guest Relations Manager at Hotel Kasbah Kanz Erremal, responded to this reviewResponded 28 October 2017

Dear Traveler. Thank you for your comment and for choosing our hotel. I am happy that you enjoyed your stay and hope to have you again as a guest in our hotel.

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Reviewed 12 April 2013 via mobile

This hotel faces onto the dunes and even had a pool facing them too. Plenty of chill out areas, nice decor, authentic Kasbah style and good sized rooms. It just needs some attention to detail eg. Our room had no soap or shampoo or towels and was cleaned only once in 3 days. I'm guessing this is a management issue??
Pool was freezing but was cleaned daily by the staff and was a great photo opp.
The dinners here were served in the lovely inner courtyard and were tasty and large portions. Breakfast was decent but nothing special- get there early before the flies arrive!!
Be warned- if you don't have a car, it's very difficult to get around Merzouga!!! It's very spread out.
For the price I think it offers great value and I would definitely recommend this hotel.

  • Stayed: April 2013
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1  Thank 2000scotth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta-Kanz, Guest Relations Manager at Hotel Kasbah Kanz Erremal, responded to this reviewResponded 28 October 2017


Dear Traveler. Thank you for your comment and for sharing your experience with us. It helps us improve every day and we take into account all the mentioned aspects. We are glad that you enjoyed your stay and hope to have you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Kasbah Kanz Erremal

Address: Touz Azi El Bide, Merzouga, Merzouga 52202, Morocco
Region: Morocco > Meknes-Tafilalet Region > Merzouga
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#6 Family Hotel in Merzouga
Price Range: £27 - £48 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Kasbah Kanz Erremal 3*
Number of rooms: 14
Official Description (provided by the hotel):
Kanz Erremal is located at the base of the desert dunes, surrounded by the fascinating landscape of Erg Chebbi, in the southeast of Morocco. It is located 36 kilometres from Rissani, a 7-minute drive from the centre of Merzouga (free shuttle between Merzouga-hotel) and only a stone's throw away of the famous dunes of Erg Chebbi. Kanz Erremal has a haimas camp and also organizes a ridding a camel trip in order to spend a night in the desert. Furthermore, it organizes seven-road trips to explore the spectacular places that the landscape offers. The Hotel has the structure of a typical kasbah: it is made of adobe mud and hay. The rooms have a traditional decoration, typical from the region. They have air conditioning, free wifi access, bathroom and great external views, most of them to the dunes. The pool is located in front of the dunes, so swimmers have the impression to swim in the middle of the desert. The hotel offers a good example of traditional Moroccan cuisine based on natural ingredients: hariras (soups), vegetable tagins, chicken, beef, lamb, varied couscous, raw and cooked salads, skewers, Berber pizza... In short, Kanz Erremal is a place of peace and authenticity and a good site in order to discover the spectacular golden sand of the Sahara dunes. ... more   less 
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Also Known As:
Kanz Erremal Merzouga
Kanz Erremal Hotel Merzouga

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