I agree with one of the other reviewers that said the biggest complaint was the dining and lounge room. We stayed here for 2 days as part of our tour. The first night we stayed at the hotel and the second night we stayed in the desert in the nomad tents. For the first night, our room was huge but the lighting was extremely poor. The wifi didn't work in our room - only in the lounge area. For the second night, the nomad tent is huge and we had 4 beds in our room. None of the beds were comfortable. There was a light switch in our room, which was nice (we brought flash lights in case there was no light), however the bathrooms were in complete darkness. Also, the bathrooms looked like they were outfitted to have water (there were actual toilets and two sinks), however the water did not work.
In the dining and lounge room, there were so many flies. It was uncomfortable to eat as we kept having to swat the flies away. The problem was apparent in the morning where there was a buffet breakfast of various pastries and breads (no fruit) and the flies were swarming the food. I want to point out that the fly problem was pretty common at restaurants in that area if you were eating outside.
Agree with other reviews that the staff was very friendly and helpful. Agree that the position of the hotel at the edge of the dunes is impressive but with a little care it could be so much better.
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- Also Known As:
- Nomad Palace Merzouga