We went on a guided road-trip during our time in Morocco. This place was recommended to us by our guide, and as we'd arrived late for the camel excursion we did not have a chance to shop around. We were shown one room before we agreed to go with them, but after the price was agreed, we were asked if we would mind being downgraded to another room since we would not be using the room for the night. Bad form we thought, but pragmatic enough, so we agreed. The overnight camel trip run from the hotel was below standard, (two fellow travellers agreed it was bad value for money). When we returned from the desert the following morning, there was no hot water in our room (we'd been promised loads the night before and our guide told us to create a stink if this was not honoured). The owner was nothing short of contemptuous when we asked and told us to use the common showers located in an outbuilding. It seemed malicious to us - we have 2 young kids and we'd paid for the facilities. After a discussion between our guide and the hoteliers, we were told that the price we paid did not cover the cost of the room; it had been provided as a gesture of goodwill because they knew our guide. This contradicted what we were told the previous evening.
This experience left a bad taste in our mouths. Stay away - there are many other places to stay in the desert, and a majority of extremely gracious people in Morocco, that a place like this doesn't deserve any attention.
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