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“A great resort, but isolated”

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Hotel Sultana Royal Golf
Ranked #7 of 40 Hotels in Ouarzazate
Certificate of Excellence
Canberra, Australia
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“A great resort, but isolated”
Reviewed 9 October 2013 via mobile

We stayed here for one night in October 2013. It is a lovely resort, with spacious rooms and wonderful attention to detail.

The pool was welcome in the hot desert sun and the bar and restaurant both top quality. Wifi access was good, and the bathroom well appointed.

Service was friendly and our dinner on the balcony was a memorable one.

Our only complaint was that the resort is a long way out of town, so once you're here, if you don't have your own transport, there's nothing to do except relax!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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243 reviews from our community

Traveller rating
    185
    42
    9
    3
    4
See reviews for
72
99
10
7
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
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  • English first
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English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 October 2013 via mobile

As soon as we pulled up we knew we should have booked for more time. Staff is amazing, restaurant is fantastic, pool smells like rose water :) the beds are really hard but a sacrifice to be able to enjoy this property. Do not follow google maps to get here, it sent us to a dead end in town. It's out of town 10 mins which I think is a plus. So peaceful and landscape is fantastic. Book it for sure instead of staying in town

Stayed October 2013, travelled as a couple
Helpful?
Thank CandCfactory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria, Virginia
Level Contributor
5 reviews
3 hotel reviews
Reviewed 3 September 2013

As a well-heeled group of 14 friends travelling together through Morocco & out to the high dunes for New Years Eve, we enjoyed our return by falling into the beauty of Sultana Royal Golf... water views, roof top sips of wine, grounds to meander under stars with romantic lanterns. We occupied the whole property & were treated like honored guests and friends. Our cocktails in the wonderfully campy movie set decor were perfectly mixed. We reveled in the decor, appreciating a sense-of-humor in our travels regardless! Our French dinner was lovingly served. We didn't need to swim or play the-nonexistent-golf or do anything except enjoy the night stars. Veronique is, indeed, an attentive hostess, chasing us down an hour after we left to deliver left-behind luggage! She is wonderful! The rooms are beginning to feel abit tired; some lamps were without bulbs or the sockets were jagged. Each room is different and that is fun. We will return! We will stay longer! Thank you Veronique for caring about everything!

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nero887
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level Contributor
108 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 1 September 2013

The Hotel is designed with independent buildings within a nice gaden, each building with 4 rooms each. Rooms are spaciuos though basic. For sure not a luxury hotel, many details missing, some mulfunctioning (power plugs, noisy fridge, unfubished fridge, etc.). About 25 km from Ouarzazate!

Very good is the wifi in each room, the best solution found during our trip in Marocco.

Some attention missing for clients, like the experience we had in the morning when moving towards the main building through the garden where they were irrigating and there was no way but taking an inappropriate shower....

We had our dinner in the hotel restaurant. They have some "pasta" within the menu, tried ..... very far from being italian, better not to try. In general the restaurant is very average.

Pricing adeguate.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dudygiac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
125 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 2 June 2013

We really enjoyed our stay. The room was nice, the views spectacular, and the location peaceful. Staff is generally nice and helpful. Drawbacks? Far from Ouarzazate (and google maps sends you 15 kilometers into town--just go to the royal golf exit 15 km on the road to kelaat megouna/tinghir--and then it is over 2 kilometers along a winding road with fairly clear but not extremely well marked turns and entrances), the pool is small, but ok, and watch out for the black biting ants in the grass who will really enjoy munching on your legs. Ouch. Breakfast is good, jams are great, but would have expected tastier food from a (french?-owned hotel. Oh and DO NOT order takeout pizza at night--it was truly one of the worst pizzas I have ever had and I have probably eaten thousands over the decades.

Room Tip: lakeview, upper floor
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank A L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fcoron, Propriétaire at Hotel Sultana Royal Golf, responded to this review, 4 June 2013
Dear B L

First, we wanted to thank you for sharing your experience in our hotel.
We are pleased to see that your stay was a true moment of happiness malgrès few imperfections.
Regarding the situation of the Sultana Royal Golf, Our hotel is located 15 km from the city of Ouarzazate is 15 minutes by car. This allows you as you well said, enjoy an exceptional view of the lake of Ouarzazate and a calm unusual than other hotels can offer to their customers, it is difficult to have view and the city at the same time.
Be aware that if you do not have a car we can order a taxi to Ouarzazate. It is important to remember that the attractions of the region are not in the city but outside as the palm of Ouarzazate, the Gorges du Dades Gorges Togdhar.
Regarding ants, you are in a green park with lots of water which atirre ants and can get on your legs if you lie down on the grass during the months of May and June.
For your pizza, we sincerely apologize for this bad experience, we are renowned for having one of the best restaurant in the region, without exception, and our entire board. It is possible, as in any restaurant to a failure in the kitchen. You would have had to return this dish was not up to our facility or let me know directly. As you can see, we are going to meet all our customers to find out if their stay is our reputation.

Meric for the constructive feedback that is shared with the entire staff of the Sultana Royal Golf.

Hoping to receive you soon for a future stay.

Cordially,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bruges
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 11 May 2013

If you're looking for a quite and charming place, but the most spectacular view, the nicest rooms, the greatest food and the warmest welcome : this is it! About 15 minutes drive from Ouarzazate centre, close to a beautiful lake, this was just the best place to relax and enjoy the nature! (our stay was end april 2013)

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank de_wereld_is_klein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carnegie, Australia
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 29 March 2013

This hotel is literally off the beaten track, you can just see it from the main road but you have to wind your way through a some what derelict area to reach the main gates.
Inside the grounds the complex is made up of apartment blocks spread around the gardens, housing 4 units in each and a main central admin blockwhich includes the check in area and the bar and restaurant/breakfast area.
The site is on a plateau with large garden and pool and over looks a large lake, but if you turn around you see only grey waste land/desert. There are several other hotels and domestic buildings close by and several others that appear to be derelict and only half built.
The breakfast was lovely with local bread,eggs, fruit etc. Dinner in the dining roo is very french and has a large range,the steak was very nice, deserts were also good.
Staff were very attentive and spoke good english.
Our rooms were clean and quite big with a modern bathroom,toiletand bidet.
The 'Golf Course' is interesting, don't bother to pack your clubs.
Overall we had a god time and enjoyed our stay.

Room Tip: The view from the appartment block roof early in the morning is amazing
See more room tips
  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wilsden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fcoron, Propriétaire at Hotel Sultana Royal Golf, responded to this review, 1 April 2013
Dear Wilsden,



Members of the Sultana Royal Golf thank you for your review on our hotel.

We are pleased that you enjoyed your stay in our hotel and that you like our rooms and our restaurant was voted Best Restaurant Morocco 2013.

The new restaurant's menu will arrive in a few weeks with a new proposal of starters, main courses and desserts Morocco.

We hope to see you soon in our hotel

Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Sultana Royal Golf

Property: Hotel Sultana Royal Golf
Address: Royal Golf | BP 448, Ouarzazate 45000, Morocco
Region: Morocco > Souss-Massa-Draa Region > Ouarzazate
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 40 Hotels in Ouarzazate
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Sultana Royal Golf 4*
Number of rooms: 12
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