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“A Home away from Home”

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Four Points by Sheraton Lagos
Ranked #6 of 130 Hotels in Lagos
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“A Home away from Home”
5 of 5 bubbles Reviewed 8 March 2011

Visiting from London I stayed at the recently opened 4 Points By Sheraton, Lagos in February & I was impressed by the restaurants, and the range of bars on site.

The level of cleanliness was of a high standard & the service was pretty impeccable throughout the hotel.

The hotel has definitely hit the ground running & its set a new standard in the arena of hospitality in Nigeria.

It will remain my hotel of choice for future visits & I look forward to returning in the near future.

  • Stayed February 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AdeAO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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404 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (92)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 15 February 2011

Everyone has their opinion so this is mine: Good for leisure, bad for business travellers.
Tried them as I saw the reviews and heard they recently opened. Service is generally not good my opinion and experience and I've stayed everywhere in Lagos except for the Federal Palace. Most things seem an effort for staff and dont go the extra mile. (feels like they dont want to be there???) Food is boring and bland. My biggest bugbear about this hotel is that EVERYTHING is slow! Found it amusing that the business centre doesnt print or bind documents, but has two laptops to check email....whoohoo. The major plus is the gym, spa and pool - hence the leisure comment. Location is not great except if you want to meet with Diamond Bank or Mobil. Traffic is manic around the hotel - which is not your friend when you want to get around Lagos. Sorry, its back to the Southern Sun Ikoyi for me.

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Skud77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greater London
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 14 February 2011

dishonest staff, messy, noisy, sweaty floors, unreliable electrical supply, minimal facilities in the rooms, wireless network only available at reception, small bathrooms .... let me think... 1 positive: top floor views if you are in a corner room

  • Stayed February 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Frenchy72_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarwoodNigeria, Manager at Four Points by Sheraton Lagos, responded to this review, 8 March 2011
I am sorry to hear you did not entirely enjoy your last stay at the Four Points Lagos. The valuable comments you've made will be looked into and improved as it is our standard to always maintain high levels of cleanliness and service excellence in all areas. I sincerely wish you would join us again sometime soon where we can display our usual top level service and Nigerian hospitality.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 31 January 2011

I have spent several months in Lagos hotels and have to say that the Four Points is by far the best hotel in Lagos. Rooms are brand new, nicely furnished and very clean. There is a choice of good quality restaurants and bars in the hotel and the best Spa and Gym I have seen in Nigeria.
The single best thing about the Four Points is its super-friendly and helpful Staff, that make every stay memorable.
Compared to European hotels, the price is rather high. But in comparison to the competition in Lagos prices are in line, and you definitely get the highest value for your Naira here.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank goupoboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 January 2011

We stayed for a weekend at the hotel and we were very much impressed by this brand new property. The interior is very modern and bright and the rooms and bathrooms are spacious and beautiful designed. All the staff members are very well trained and were all extremely friendly and helpful during our stay. The atmosphere in the restaurant was great and food was excellent. Later at night we had a fantastic evening at the Sports Bar, that turned into a Club on Saturday night.

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paris104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westside
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 21 January 2011

I’d be surprised if you get better than this in Lagos

CHECKIN & LOBBY: well-staffed, modern, 4/5 star hotel style. Typical western standard – only small detail and it’s a bit strange is that they do not accept Amex! Lobby is bright, clean with lots of places to sit. There is a coffee dock. The sports bar (not bad at all), pool (nice but a bit cold) are accessible from here.

ROOM & BATHROOM: Nice! Lots of lights, pillows, very clean, nice bathroom etc. Nothing negative to say. Strange thing was one curtain was missing but when I called they got this sorted out.

LOCATION: Watch out where you’re based in Lagos – it’s quite vast and if you’re far from where you need to go you could be looking at hours spent in traffic. This is on or close to Victoria Island – quite a way (around 1hr30mins in very light traffic) to the airport. The immediate locality did not seem nice. Probably best to stay in hotel. People advised me not to venture out of there (espec at night) unless in a car.

BREAKFAST and DINNER: Good – nice choices. Buffet style. They had an annoying little coffee machine for the morning that only gave very small cups of coffee but that’s a small detail. Foodwise overall: good to very good.

NICE TOUCH: internet connection was good
POOR TOUCH: Business center could not print a document for me. Seemed very basic – one photocopier/printer was all I could see. BUT, it’s a new hotel so perhaps this will get sorted out over time.

SECURITY & STAFF: Feels secure, but of course here as anywhere you got to keep a watch out.

WOULD I STAY AGAIN: Definitely. Pleasure to be here.

OVERALL 4.5/5. It’s a little small and lacks nice grounds and outdoor pool, hot-tub etc. for 5/5. Shame they chose such a tight site, but still it’s close to 5/5.

  • Stayed December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dr_Big_Apple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartford, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 18 January 2011

The is the best hotel I have ever stayed in in Nigeria. The staff is wonderful. I was taking my kids to Nigeria for the first time and they loved the selection of Nigerian dishes at the main restaurant, which also doubles as a french restaurant, in the hotel. The hotel has a car hire service for $100 dollars a day including the driver. Our driver, Peter was extremely helpful and knowledgeable. The only thing the Eko Suites, Federal Palace Hotel and Hilton have over this hotel is they are situated in larger compounds. I would recommend this hotel over them any day though.

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ltravel111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Lagos

Property: Four Points by Sheraton Lagos
Address: Plot 9/10, Block 2 | Oniru Chieftaincy Estate, Lagos 101008, Nigeria
Region: Nigeria > Lagos State > Lagos
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Lagos
#6 Luxury Hotel in Lagos
#6 Business Hotel in Lagos
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Four Points by Sheraton Lagos 4*
Number of rooms: 234
Official Description (provided by the hotel):
Welcome to the Four Points by Sheraton Lagos. An Uncomplicated comfort in the heart of Lagos. The hotel features 234 spacious guest rooms and conference facilities for up to 200 guests. Relax after a day of work and in the lively outdoor atmosphere of The Office rooftop bar located on the 2nd floor. You can also enjoy a good game at the Adrenaline sports bar with several local brews The well equipped fitness center is completed by the one-of-a kind Spa that offers various treatments for local and international guests. ... more   less 
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Also Known As:
4 Points By Sheraton Lagos
Four Points By Sheraton Lagos Hotel Lagos

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