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“Best value for money, great service”

The Ice Cream Factory
Ranked #3 of 6 Dessert in Lagos
Certificate of Excellence
Price range: US$2 - US$15
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Delivery
Description: We are a premier dessert restaurant in the city of Lagos, offering luxury ice cream that tastes like no other! Our ice cream is produced locally using only the finest ingredients. We take pleasure in carefully selecting our ingredients, by working with the very best suppliers both locally and around the world. We hope that you visit us soon for the best ice cream experience ever!
Lagos, Nigeria
Level Contributor
6 reviews
6 restaurant reviews
“Best value for money, great service”
Reviewed 2 May 2014

Pound for pound ;) best ice cream spot for grown ups. Quiet, relaxing spot. Downside - not sure their wifi service works...
Attendants are very friendly and respectful.

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank dun247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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91 reviews from our community

Visitor rating
    34
    44
    11
    0
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Polish first
  • Any
English first
Lagos, Nigeria
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“The Ice cream gave us running stomachs”
Reviewed 31 March 2014

We went there yesterday. 3 of us. And it took forever for our order to be taken and 3 of us ordered ice cream soufflés with chocolates, we all noticed jt didn't taste right.

Anywys. One of us went to the toilet 5 times after a few mins of getting home. And rest of us 2wice.

Be careful. Obviously. Something isn't right. Never heard of ice cream causing the runs.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Koyeelis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICFLagos, General Manager at The Ice Cream Factory, responded to this review, 11 April 2014
Dear Sir/Madam

I want to sincerely apologise that your last visit to The Ice Cream Factory was unsatisfactory. Providing our guests with high quality, delicious food is one of our highest priorities. I am very sorry that your meal did not live up to the level of quality that our guests have come to expect from our restaurant.

Thank you very much for bringing this to our attention. Your feedback is extremely important and will help us correct the situation that allowed what was not up to the expected standard to be served.

While we cannot change the past, we really hope you would visit again so that we can give you a truly memorable experience.

Once again, please accept our sincere apology and thank you for letting us know about this incident.

Best regards,

Wale Fajemiroye
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nigeria
Level Contributor
18 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Great taste at great price”
Reviewed 14 March 2014

I was there last month (Feb 2014) on a Saturday, with my family. I was pleasantly surprised at the prices. The variety of ice cream was good (though I'm do not have vast knowledge of ice creams). The service was pleasant though it wasn't a really busy time. The setting and environment indoors was ok enough to eat the ice cream considering the number of people inside.
Because of the price and taste, I rate it excellent.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank TeeHaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lagos
Level Contributor
104 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“They never disappoint”
Reviewed 11 March 2014

Ice cream factory is lovely. I'm happy to say they always have all their flavours in stock. And they are consistently good because unlike some people they make their own ice cream. I would say that the ice cream is better than the sandwiches they offer.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank uaomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JHB
Level Contributor
32 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Very nice”
Reviewed 4 December 2013

we went to the one at one of the shopping centres and the serving is quite generous. i shared with a friend a small tub and it was more than enough. but lovely ice cream and interesting how its prepared.

Visited November 2013
Helpful?
Thank mantsho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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