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“Excellent Hotel, Great Experience”

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InterContinental Lagos
Ranked #8 of 130 Hotels in Lagos
Lagos, Nigeria
1 review
“Excellent Hotel, Great Experience”
Reviewed 7 September 2013

Stayed at the Intercontinental hotel with my husband to mark his birthday. It was all we wanted and more. The lobby is great. Lovely and spacious rooms with real attention to details paid to the fittings and furnishing. The welcome was awesome - Great staff - very warm and on top of their game. Good team work between the staff. Special gift, Fruit basket, Champagne, fruit platter and desert spread on arrival. We felt really special. Personal touch to celebrate the birthday from the restaurant to the guest relationship unit and indeed the whole staff was like family with everyone wishing us a happy birthday. Lunch at the restaurant with family members was a huge success -great food in a really beautiful restaurant. Restaurant service - indeed service throughout the hotel, was second to non. More surprise cake and birthday wishes!! Prompt response to all requests. Good security. Spent 2 nights and definitely coming back. Best hotel in Lagos!

Room Tip: The higher the room, the more panoramic the view.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lillian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcNigeria, Manager at InterContinental Lagos, responded to this review, 10 September 2013
Dear Lilian A,

Thank you for choosing Intercontinental Lagos as your choice hotel for celebrating a memorable moment such as your dear spouses’ birthday. It’s our desire to offer to our esteem guests at your side service and make their stay with us memorable!

We are most delighted to know you had a fabulous stay. We look forward to have you back soonest!


Best regards,
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365 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 September 2013 via mobile

The hotel has very friendly staff.The rooms are breathtaking, beautiful decor, very spacious and clean.Great food and service, try chinese restaurant you will love it!Only problem is lights keep going off.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nampaso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcNigeria, Manager at InterContinental Lagos, responded to this review, 10 September 2013
Dear Nampaso,

Thank you for the very pleasant comments of Intercontinental Lagos, our rooms, the decor, food and our services in general.

I will relate your comment on our Chinese restaurant to my colleagues in Soho for them to know you enjoyed their spices, food and service quality.

I am particularly sorry for the nagging power outage you experienced during your last visit. Management is taking urgent steps to remedy the situation.

Once more, thank you.


Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cluj-Napoca, Romania
Level 6 Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 29 July 2013

Excellent hotel, the rooms are great, the services are great, the food is very good.
You feel safe, you feel clean and you can relax in the restaurant or in the bar.
There is a security guy on every floor.

I liked the traditional flavor which is brought by the people meeting you in the lobby, or in the restaurant.

The rooms are very large, with a lot of equipment, large screen, even has a desk, where you can work.
The internet is working very good, and it is included in the price.
Excellent breakfast, with a large variety.
Huge bathroom, with tub, separate shower and separate restroom, it give you a feeling of a spa :), with glass wall for view over the room
Also a very well provided mini-bar.

Overall, an excellent stay,

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SzilardVarga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcNigeria, Manager at InterContinental Lagos, responded to this review, 27 August 2013
Dear SzilardVarga,

Thank you for your very pleasant comments. We are glad to know you loved and enjoyed every bit of your visit with our facilities and of course our services. With this we know we are actually creating great hotels guests love.

It is our desire to satisfy our guests and to create in-the-know experience for them. Sure, this was your experience during your last visit as you discovered the different facets of our hotel.

The entire team and I look forward to welcoming you soon again to Intercontinental Lagos.

Many thanks and warm regards!

Marc
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London
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 July 2013

I ve travelled to Lagos in the past and my hotel experiences have been mediocre. I was looking forward to staying at the Intercontinental, having heard of its recent opening. It was worth every penny. Great staff, spacious rooms, specialized service :)

Am definitely coming back!

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LondonJackson_M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcicmuscat, Manager at InterContinental Lagos, responded to this review, 22 July 2013
Dear London Jackson,

Thank you very much for your very positive review, We are all very motivated to create a great hotel guests love and bring luxury to Lagos, I am very pleased to know that we were able to more than match your expectations and that you enjoy our spacious rooms and our "at your side services", I will pass your warm words to the entire team.
Thank you again and hope to welcome you back soon to the InterContinental Lagos.
Warm regards

Marc Lambert
Resident Manager
Tel: +234 12269002
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Lagos, Nigeria
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 July 2013

I stayed at the intercon in July 2013. Beautiful, comfortable, great staff, good food, perfect for business needs and leisure. Would recommend this hotel and will definitely revisit. The lobby bar is a fantastic place to hang out.

Room Tip: Anyone really!
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  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Raj T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcicmuscat, Manager at InterContinental Lagos, responded to this review, 10 July 2013
Dear Raj. T

Thank you very much for your nice comments, we are very happy that you have had a great time with us and enjoy the great room's space, business facilities and of course our lobby bar starting to be famous within the first week of operation! and especially to know that you will be back ! Good news!
Please do not hesitate to contact me if you need anything when preparing your next trip to Lagos, my name is Marc Lambert, Resident Manager IC Lagos.

Looking forward to welcoming you back at the InterContinental Lagos, in the meantime, very best regards from the entire team and see you soon in Lagos.

Marc L.

Marc Lambert
InterContinental Lagos Resident Manager
email: marc.lambert@ihg.com
Tel: +23412269002
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
170 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 1 July 2013 via mobile

I had the honour of being invited to pre-opening trials at the about to open InterContinental Lagos. This is definitely the new shining star in Nigeria. Beautiful spacious well appointed rooms. The team is really wonderful. Well trained and very responsive. They are really proud to be part of this new Property. Only the all day dining was open during my visit but the menu variety was great. This hotel is a must if visiting Lagos.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcicmuscat, Resident Manager at InterContinental Lagos, responded to this review, 10 July 2013
Dear William C.

First of all, thank you very much for your very encouraging and warm comments. We are very pleased and honored to host you and to know that we delivered the quality of service you well deserve during your last stay at IC Lagos.

My name is Marc Lambert, the Resident Manager of this beautiful hotel. I will pass to the entire team your very nice, warm and positive comments, this is the source of our motivation to excel in satisfying our guests to the best of our capability.
It is our aim to Create great hotel guests love all over the world and IC Lagos is the latest addition to IHG group.

After many months of trainings, commitment and dedication, we are ready to welcome you in a real 5 stars style! At the InterContinental Lagos your favorite hotel in Nigeria, your home away from home, where I hope to have the pleasure to welcoming you back soon
It is our pride to strive for guest satisfaction and well being.
Thank you once again, you have posted the very first review on our site on Trip Advisor!
"We are now officially open"

Thank you William

Marc Lambert
Resident Manager
InterContinental Lagos.
Tel: +23412269002
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Lagos

Property: InterContinental Lagos
Address: Kofo Abayomi Rd. | Plot 52, Victoria Island, Lagos 101241, Nigeria
Phone Number:
Region: Nigeria > Lagos State > Lagos
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 130 Hotels in Lagos
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Lagos 5*
Number of rooms: 358
Reservation Options:
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