Per my last review of this hotel is was not well managed and had a number of service issues. In the interests of being fair I have decided to provide and updated review.
There is a clear effort being taken by the management team to improve. Service levels are significantly improved and the staff appear to have been trained. The staff are also a lot more eager to please which goes a long way to resolving issues.
Sadly there are still some problems that still make the hotel average: Outrageous cost of breakfast ($37), aircon unit in my room not working properly and bar fridge being locked (bit pointless having a bar fridge if the guest cannot enjoy the contents). I am not sure of the set-up of the lifts but they sometimes take a long time to collect you. There are 4 lifts but only 3 ever seem to work (lift C seems to merely be a facade as I have never seen it operate).
By Lagos standards it is a good hotel but by global standards there is much room for improvement.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, IHG, TripOnline SA, Jovago.com, Agoda, Odigeo, Ebookers, HotelsClick, Evoline ltd, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your InterContinental Lagos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.