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5 - 10 of 42 reviews
Reviewed 26 July 2016 via mobile

The positive and the nagative aspects of the property can be attributed to its 'positioning'. They want to be called a hotel and a house. True to the name - the food, the interiors, the pool, the facilities were just like a house. Offering everything basic to feel like home or guesthouse. However, the charm of hotel was missing. The place is centrally located both for mainland and VI visitors but no shops around. Ok for short stays.

Date of stay: July 2016
Trip type: Travelled on business
Thank radhsh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elion H, Public Relations Manager at Elion House Hotel, responded to this reviewResponded 20 September 2016

Dear Guest,

Thank you for taking the time to review your stay with us.
we are happy to hear that you felt at home during your stay in Elion House, as our hotel is a Home away from Home.
kindly, for your next visit, we would like to recommend a mini mart that is located 5 minutes walk away from the hotel, where you can find your basic needs.
Looking forward to seeing you again soon.


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2016 via mobile

Interestingly, all the staff here were very polite and friendly. Willing to go an extra mile to assist.
Wonderful cooking/meals.

Secure environment, if you have business within the Ikoyi neighbourhood and want a quiet place in the city. This hotel is an excellent option as the food makes it feel like home away from home.

Though water had a bit too much chlorine.

Overall I would recommend highly.

Date of stay: February 2016
Trip type: Travelled on business
1  Thank Biyateanga Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 February 2016

my stay at ellion house was awesome. wonderful location, good room service, meals were ready on time and the staff were polite and helpful. There was no problem at all during my stay here. i will recommend

Date of stay: December 2015
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Dolapo O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 February 2016

We stayed here for one night as it was closer to the conference venue we were visiting the next night. Initially our impressions were that it was a beautiful venue with a great pool and friendly staff. This impression was quickly dispersed by waiting over an hour and a half for dinner. We had called ahead to check that the kitchens were open and were extremely disappointed to have to wait for such a long time (we ate at 11.30). The food when it did arrive was poor and that is a charitable description.

Rooms were tired, The bathrooms in most of our groups' rooms were covered in black mould. My room had dirty fingerprints on the back of the pull out mirror, a feral air con that completely ignored the increasingly desperate commands from the handheld remote and a green light in the ceiling that stayed on all night making my night very similar to sleeping underwater. Bed was huge but rock like as were the pillows. Wifi was intermittent and it was necessary to sign on to several of the hotel wifi hubs to get signal.

Room tip: Find a room without mould
Date of stay: February 2016
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Kim M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tony B, General Manager at Elion House Hotel, responded to this reviewResponded 22 February 2016

Dear Mrs. Kim,

I was concerned to read you were disappointed with the overall experience and I do apologize for this.

Please rest assured your review has been shared with the concerned managers for their immediate attention to avoid future inconveniences to guests.

We at Elion House Hotel, pride to have a great hospitality and excellent guest relations

I would like to ask you to please email us on info@elionhousehotel.com as I would like for our team to contact you directly in regards to your experience.

We look forward to receiving your email and hope to be able to welcome you back during your next trip to Lagos.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2016

Frist of all the Spa is a massage room! I got to the Spa door and tried to enter, thinking I would meet the receptionist and secure a spa time, i actually thought it was a normal spa only for the staff to come out and ask me "why i did not knock to go inside and thank God she locked the door because she was with a customer inside". I was shocked and confused.
I said i had no idea, there was no sign like " knock before you enter", "busy with a client" etc.
She said "still you have to knock to enter that is the right thing to do". I said "No people dnt knock to go into spa`s, it is like knocking before you go into a resturant or hotel!!!"
Then she goes "I am keeping her outside, she has a client waiting for her inside, what can she do for me?" I told her I wanted to wax my upper lip and then she said i should book with the reception downstairs. The spa was just the next door to my room, maybe i was wrong by thinking i could get an appointment by going there myself instead of walking downstairs and all the way to the reception.

I have never seen a staff so rude, no apologies from her nothing!!. I told the receptionist about the incident and he explained the spa wasn't a big spa like we imagine from outside its just a room, so i advised they create a sign on the door so that no-one has to go through what i went through, when you manage our expectations , we know what to expect. its not freaking rocket science!!!

Date of stay: December 2015
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
2  Thank Ilamina E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tony B, General Manager at Elion House Hotel, responded to this reviewResponded 16 January 2016

Dear Mrs. Lambi,

Thank you for sharing your review on your recent stay.

I was concerned to read you were disappointed with our SPA and I do apologize for this.

I was surprised to read that one of our staff behaved in a rude way in front of our guests, we at Elion House are very well known for our great hospitality and excellent guest relations.

Please rest assured your review has been shared with the concerned managers for their immediate attention to avoid future inconveniences to guests.

I would like to ask you to please email us on info@elionhousehotel.com as I would like for our team to contact you directly in regards to your experience.

We look forward to receiving your email and hope to be able to welcome you back during your next trip to Lagos.

Best regards,

Tony Boustany
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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