I found the Royal Inti Inn quite difficult to find. It seemed to lack proper signage and its neighbours had no idea where it was. The lobby looks nice enough but the rooms were extremely spartan. The bathroom smelled moldy and the only thing you got was a bar of soap and a towel laid out on the bed. The room was sketchy enough so that I inspected the bed for bedbugs. Fortunately the bed linens appeared clean however they smelled like the previous occupant.
Clearly the hotel relies on patrons who only spend a night before going to Machu Picchu and it isn't really worth their while to offer anything special. You've paid your money and you're just going to leave the next day.
Few of the hotel staff speak English but this is quite common throughout Peru. Breakfast opens at 6 so if you're trying to get the 5:30 bus to MP you're out of luck.More