El mapi hotel in aguas calientes....nice modern hotel but dont go to the restaurant hoping for anything to change from a schedule. It would have been nice had the front desk informed us that there was no flexibility with the time we were assigned for dinner. THe front desk is actually the one that told us to just go to the restaurant to get an earlier seating for dinner. Even though the restaurant had 4 tables empty for at least 45 min that we waited until our time slot, they will not seat anyone else. The manager guy working was also very rude when we did check to see if we could move our time slot since there were 4 empty tables. Also, they have no idea what to do if something changes or is out of sequence. They take orders in a specific manner every time slot, and if something gets out of order, everything falls apart and they have no way of adapting or recovering from the change. Dinner took forever and we were one of the last ones able to leave from our dinner time slot and even had our desert to go. Also, 2 of our party got sick from the restaurants caesar salad. On a positive note, the lemon pie was amazing.
I would also recommend requiring the guests to wear proper attire to breakfast. Seeing guests that are in bathing suits in the restaurant at breakfast is a bit inappropriate.
The hotel is in a good location.
- Official Description (provided by the hotel):
- Located in the heart of the bustling village of Machu Picchu Pueblo (Aguas Calientes), it satisfies the needs of many travelers in search of an easy going stay, a relaxed atmosphere, in a modern place, with a good and warm attention, comfortable facilities and healthy food. ... more less
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- Also Known As:
- Machu Picchu Inn