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“Fantastic resort!”
Review of Hotel Las Dunas

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Hotel Las Dunas
Ranked #2 of 28 Hotels in Ica
Certificate of Excellence
Wales
Level 3 Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Fantastic resort!”
Reviewed 4 November 2013 via mobile

I stayed as part of the Exodus Essential Peru Tour - this was the best hotel of the tour! The rooms are very big and comfortable. The facilities are great and they had bars and a restaurant surrounding the pool areas which also had an amazing view of the biggest sand dunes in the world. They had a very reasonably priced buffet at dinner which we enjoyed, and the food on the 'a la carte' menu looked equally as good. The breakfast buffet was also very good and plenty of variety on offer. I would definitely recommend this resort as a place to relax and have fun and was happy that Exodus booked such a nice resort as part of our tour.

Stayed October 2013, travelled with friends
Helpful?
Thank draig_cymru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milagros H, Sales and Marketing Manager at Hotel Las Dunas, responded to this review, 11 November 2013
Dear Guest :

Thank you very much for your important comments and recommendation about Las Dunas Hotel. We are glad to know that you enjoy your stay with us.

We will be waiting for your next visit.

Sincerely,

Milagros Heredia
Sales and Marketing Manager
Las Dunas Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
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Wolverhampton, United Kingdom
Level 6 Contributor
142 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 8 October 2013

I stayed here for 1 night as part of my tour around Peru. I found this hotel to be ideal. I went in the pool as soon as I got there, which was very refreshing and had fun on the slide.

The room I was in was large and had an impressive bathroom, with a lovely hot shower and 2 sinks.

Food in the restaurant was great, it was my second day in Peru and I opted to have Alpaca. This was lovely and breakfast the next day was also excellent, a large choice of foods and various juices.

I heard that there is a small alpaca garden in the grounds but missed this; I would have loved to see them. The only problem is noise during the night, I could hear noises but it didn’t stop me from sleeping well. I would definitely recommend this hotel when staying in Ica.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
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Helpful?
1 Thank MexicoPrincess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ugo G, Manager at Hotel Las Dunas, responded to this review, 14 October 2013
Dear guest:

Thank you for sharing your experience in our Hotel through Trip Advisor.

Your comments are very important for us.

Sincerely.

Ugo Gherardi
Resident Manager
HOTEL LAS DUNAS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delhi, California, United States
Level 5 Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 26 September 2013

We stayed for 3 nights, and enjoyed our rooms (overly firm beds but otherwise nice). The grounds are incredible, and very peaceful when the music from the pool area isn't overwhelmingly loud, which it was for at least 5 hours in the afternoon. We were not impressed with the breakfast (runny eggs, fruit, cold deli meat, and croissants). The restaurant was ok, and of the 3 dinners I had while there, only one night was amazingly good - I recommend the Pecan Chicken stuffed with asparagus. Family friendly, but sound carries.

  • Stayed September 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank ShanAnd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ugo G, Manager at Hotel Las Dunas, responded to this review, 29 September 2013
Dear guest:

Thank you for choosing Las Dunas Hotel on your last trip.

We received your comments and we are glad to know that you like our garden.

We have shared your suggestions with our executive chef and our entertaiment manager to improve our services.

We appreciate your feedback and look forward to seeing you again.

Sincerely,

Ugo Gherardi
Resident Manager
HOTEL LAS DUNAS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lima, Peru
Level 4 Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 September 2013

Been there for a family weekend. Activities are great for the kids ( relatively to Peru). A bit loud especially around the pool and during dinner.
Breakfast is nice and rich. Dinner was poor! a big buffet but ...
Rooms are big and clean but old fashioned.
Activities include horsebackkriding (extra), Tennis, bikes, sand dune surfing. You could go dune bugging nearby, which is an amazing experience. (the one near paracas is better though)

  • Stayed July 2013, travelled with family
    • Value
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Helpful?
2 Thank YTA2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ugo G, Manager at Hotel Las Dunas, responded to this review, 13 September 2013
Dear guest:

Thank you for choosing Las Dunas Hotel on your last trip.

We received your comments and we are glad to know that you enjoy the dunebuggy tour.

We have shared your suggestions with our executive chef and our entertaiment manager to improve our services.

We appreciate your feedback and look forward to seeing you again the next time you visit Ica.

Sinceraly,

Ugo Gherardi
Resident Manager
HOTEL LAS DUNAS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lima, Peru
Level 4 Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 September 2013

The Hotel is located very close to the panamericana sur and its easy to find. The reservation process was rather complicated and took to long for a hotel that claims to be the best in the area. A double room was booked, but a room with three single beds was provided. The problem was solved quickly, however should not even have happened in the first place.
The hotel is clean and meets local high standards.
The Spa and the gym are very nice and deserve a better rating than the rest of the hotel.
The bar provides very good drinks and good food.
The main restaurant is not worth trying though.
The real downside is the service. I have visited the hotel during the week and the hotel was basically empty. Even though the hotel was fully staffed, they had a hard time to serve us or get anything done in time.

Room Tip: Ask for corporate rates before booking.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sebastian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ugo G, Manager at Hotel Las Dunas, responded to this review, 13 September 2013
Dear guest:


Thank you for choosing las Dunas Hotel on your resent visit. We look forward to seeing you again .
We had chance to review your comments. We have followed up with our restaurant manager regarding the service you receive in our main restaurant and with our reservation department the inconvenience with your accomodation.

Your feedback is very important to our efforts to continuously improve guest satisfaction.

Besr regards,

Ugo Gherardi
Resident Manager
HOTEL LAS DUNAS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lima, Peru
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 August 2013

The Hotel is 5 hours away from Lima by Bus.

The place was really beautiful but a little old. There were a lot of families around (not many young couples).
Regarding the rooms they were big and comfortable, on the other hand we didn’t reach good internet signal.

The alcohol they use for cocktails was really cheap , I had a Pisco sour and got a terrible headache during the afternoon. The only way to get a good quality alcohol is to buy a bottle or drink bear.
The front desk wasn’t that helpful either, we ask them to buy us some cigarettes and the girl almost hang up the phone on us.

Overall It was an average experience, is a good option to take a family trip (maybe a little too expensive for the services you will receive). I wouldn’t rate it as a 4 stars hotel, 3 maybe.

Room Tip: Near the pool the rooms are bigger.
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  • Stayed August 2013, travelled on business
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Helpful?
Thank Mariella_Garcia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ugo G, Manager at Hotel Las Dunas, responded to this review, 6 September 2013
Dear guest:

Thank you for your comments through Trip Advisor.

We are a Hotel for over thirty years and we are making improvements in all our facilities.

Your feedback helps us to improve our service, we will consider all your comments.

Sincerely,

Ugo Gherardi
Resident Manager
HOTEL LAS DUNAS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lima, Peru
Level 6 Contributor
225 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 10 August 2013

A classic of Peruvian hotels south of Lima, this large hotel lies on the outskirts of Ica with a large sand dune sitting in its back yard. The rooms are spread over a large ground, built to replicate a small pueblo, with small streets and named squares and dome shaped roofs. Romantic to look at and fun for the family, the hotel offers several pools, including a large slide, gardens, plantations, horse back riding, dune climbing, sand boarding and a large array of family and children activities. Some forty years after its founding this hotel is still very well up kept and continuous to be a favorite winter escape for Lima’s society (today no just high society any more). I suggest avoiding weekends on high-season as it may get a bit too crowded and loud.
The hotel is also a good starting point to visit several wineries in the area (don’t expect much, yet some like Queirolo are OK) as well as the Nazca lines. The Huacachina oasis and the sand buggy rides through the surrounding dunes are classic activities here that almost can’t be missed.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zoltan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ugo G, Manager at Hotel Las Dunas, responded to this review, 14 August 2013
Dear guest:

Thank you for sharing your experience in our Hotel through Trip Advisor.

Your comments are very important for us.

Sincerely.

Ugo Gherardi
Resident Manager
HOTEL LAS DUNAS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Las Dunas

Property: Hotel Las Dunas
Address: Av. La Angostura No. 400, Ica 11000, Peru
Region: Peru > Ica Region > Ica
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 28 Hotels in Ica
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Las Dunas 4*
Number of rooms: 130
Official Description (provided by the hotel):
Rest and have fun in the middle of nature! Las Dunas Hotel is an oasis located in the middle of the desert at 300 km south of Lima, it owes its name to the sun shining all year round over its gardens, lagoons and towering sand dunes. From here you will be able to start your experience discovering the wonders of Peru. Let yourself be surprised by the vast natural desert of Ica, the enigmatic Nazca Lines, Paracas National Reserve, and visit the old wine cellars in the surrounding areas. ... more   less 
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Also Known As:
Las Dunas Hotel
Las Dunas Ica

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