This place could be a lot better if it wasn't for the manager who was on duty when we stayed. The accomadation is fine, rooms incl. tv, towels etc... and are clean. Our problem was when we asked if they do laundry, the porter said no but the manager said yes. We explained we had to have it back by 9am the following morning and were told it would definetly be back by 6pm that day. It wasn't, in fact it didn't turn up till 10.30 the next morning and was still wet despite the managers repeated insistence it was ready, at one point he even tried to blame us. If this incident had been handled better I'd give this place a better review, there are sooo many places to stay in Nazca it amazes me that in this day with online reviews that business' don't see the need for even basic customer service.
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