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“Very poor”
Review of Hotel Breza

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Hotel Breza
Ranked #3 of 4 Hotels in Vrnjacka Banja
Novi Sad, Serbia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Very poor”
Reviewed 18 July 2014

This hotel probably was ok during 80's. It is located in nice area, very close to the center of the town. Hotel has capacity, but it is not recogniyed by management. When you enter into the hall, you can see dark, outdated reception. We have had business conference in this hotel, but we could not be able to do it because we were not supplied with projector, and the worst thing, we were not supplied with Wi Fi connection, which was the most important thing for this conference. When organizer asked what happened, they just said "i do not know", and they did notihing. It is so unprofessional. It is such a shame for the hotel. If they want step forward, they must change things.

  • Stayed June 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
15 Thank slatkica c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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24 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Italian first
  • Polish first
  • Russian first
  • Serbian first
  • Any
English first
Banja Luka, Bosnia and Herzegovina
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 June 2013 via mobile

From the outside it might look good, but inside everything is old or at least old-fashioned and not in good vintage-looking way. Service is pretty good, but also nothing special. Despite that, the rooms were clean and the toilet was very clean. But this hotel could really use some financial help.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nataša V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterford, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 May 2013

I arrived in this beautiful town having travelled from Zlabitor and on the way to Brlgrade asked the taxi driver to take me and my friend to a hotel on entering lobby of Breza Hotel was delighted to hear gentleman at desk speaking English but when I asked if he had two rooms available for.2 nights he snapped No I was so surprised that I just asked I wonder if you could recommend another hotel and he snapped no and walked away. We approached some local people in a restaurant and they very kindly directed us to Hotel Alexander where we had a wonderful two day stay. I am writing this review as I was so hurt to be treated so rudely and shocked that someone working in a hotel would be so unhelpful to a visitor,I will continue to recommend Vrnjacks Banja as a wonderful place to stay and the best hotel is Hotel Aleksandar.

  • Stayed May 2013, travelled with friends
    • Service
Helpful?
1 Thank Trabeag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Belgrade
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 October 2006

Location/setting of hotel - Fantastic! On the promenade and a 1 minute walk from the spa & health center.
Customer service - Well above the Serbian average.
Front lobby, conference fascilities, restaurants & pool - All very impressive, given the obvious budgetary restrictions of the hotel.
Rooms - Spacious with good views and large windows, however, the furniture is very basic and the beds and bed sheets and bed covers were absolutely inadequate. Bring your own covers!

  • Liked — Having experienced the unfriendly customer service in Serbia for more than a year now, the customer service at Hotel Breza was well above average. Also, the surrounding environment was breath-taking!
  • Disliked — The bed linens and blankets were virtually non-existant.
  • Tips/Secrets — For the price, this hotel is the cat's meow. Just bring your own bed covers.
  • Stayed October 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
10 Thank Panmedia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belgrade
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 14 September 2006

We enjoyed our stay in Vrnjacka Banja and the Hotel Breza. We actually liked the food and thought it healthier than the standard Serbian restaurant fare (which is heavy on the meat). The facilities are a bit run down but acceptable. The only really negative parts were the beds (in our suite, one set was too hard, the others too soft). We did not try the pool because the water looked cold (pool waters tend to be cold in Serbia).

  • Liked — Food
  • Disliked — Beds
  • Stayed August 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank liberatrice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belgrade/Scotts Valley CA
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 March 2006

The Hotel Breza is one of several 3 star hotels in Vrnacka Banja which is the highest category in the town. We found it to be a disappointment to say the least. The pool closes for hotel guests at 1700 (a disappointment as that is the reason we chose it). Ironically it opens later in the evening for lap swims that are NOT open to hotel guests (???) So, we thought we could enjoy the table tennis center only to find that it closes at 1800. Left with NOTHING to do we decided to try dinner which the clerk said was included in our full board room rate. The dining room was pleasant enough but the staff had the worst body order of any wait staff in the Balkans and the food was utterly inedible. I mean it...inedible. To top it off a room charge of 1000 dinars was added to our room bill (when it should have been included). When we raised this issue to the clerk all we got were shoulder shrugs.

As for the rooms...they were probably quite nice 30 years ago. Now, he pillows were the most unsanitary I have seen since basic training. The TV had a remote control with no labels for the buttons, the phone did not work and was a rotary, the bathroom had insects crawling on the floor, and a 1/2 roll of toilet paper.

The loud band playing to some sort of group in the lobby continued into the wee hours and was clearly auduble through the entire hotel.

I can forgive a somewhat decayed infrastructure in Serbia but stupid closing hours, really really bad food, and general uncleanliness is not accpetible in a country with such cheap and available food and a low cost of labor.

Absolutely stay away until this hotel is rennovated and the staff brought up to standard.

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank serbianacout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Breza

Property: Hotel Breza
Address: Promenada 26, Vrnjacka Banja 36210, Serbia
Region: Serbia > Central Serbia > Vrnjacka Banja
Amenities:
Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Vrnjacka Banja
Hotel Class:3 star — Hotel Breza 3*
Number of rooms: 241
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Also Known As:
Breza Hotel Vrnjacka Banja

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