We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (4,278)
Filter reviews
4,278 results
Traveller rating
2,708
1,031
367
103
69
Traveller type
Time of year
LanguageAll languages
More languages
2,708
1,031
367
103
69
Show reviews that mention
All reviews infinity pool geoffrey bawa sigiriya wing rock face unique hotel panoramic room sri lanka elephant ride natural rock large hotel overlooking the lake stunning location eco park our honeymoon buffet restaurant kandalama tank unique experience
Filter
Updating list...
2,214 - 2,219 of 4,278 reviews
Reviewed 22 August 2014

We visited this hotel on a tour from the west coast of Sri Lanka and therefore were told about the very special nature of this hotel.

It is absolutely beautiful: an infinity pool looking over a lake; the prospect of seeing wild elephants, wildlife everywhere - including monkeys on your balcony in the morning. It has glass walls looking out onto the nature reserve so even in the shower you can see Sri Lanka's wildlife whilst washing. We loved out Jacuzzi too!

For us, that's where its charm ended...the food at the buffet was nice enough but for a hotel of its 'acclaim' I was disappointed at the fact that most people there were wearing 'day' clothes to dinner. I had had a silk dress steamed, wore it, and then had to go back and get changed because all of the women and many men were wearing shorts and t-shirts.

The bar serves fantastic cocktails and the bar staff were brilliant but there was no-one else there apart from us which is apparently fairly normal. It was only 10pm!

Beautiful location, good enough food but little atmosphere. Monkeys were enough for me, though!

Date of stay: August 2014
Trip type: Travelled as a couple
1  Thank leapealea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2014

I stayed at the Kandalama for 4 nights as part of a conference. The hotel is an amazing place, nestled into the landscape, and with spectacular views over the lake. The view reminded me very much of the views you get at lodges in South Africa's national parks. The rooms are well appointed with good working a/c, minibar, (old style) TV, safe, jug/tea/coffee, free bottled water, a desk, and a small couch. The bathroom is beautiful, well equipped and spotlessly clean. Best feature is the shower with bottom to ceiling glass, i.e. a great view. We were on level 2, so people could in theory see you having a shower, but 1) I never saw anybody down there, and 2) as soon as the hot water is on, the glass fogs up anyway. I loved it!
The main restaurant is nice, and has a huge variety of food - with a mix of Sri Lankan and other food (European, Asian). Staff are overall very friendly and helpful.
There are various pools, but one stands out, with its great view over the lake (see photo).
The main conference room on level 6 is great (though cooled to freezing temperatures), and the small break-out rooms on level 1 are a bit basic and lack a bit of love/design, but are functional. We had a function on the top of the hotel, where you have dinner on a lawn, outside - it was wonderful.
WiFi is free (get an access code at the front desk), and good throughout the hotel. However, it is very slow. Even the machines in the business centre (free to use) are very slow as well. According to staff this is due to their remote location, and resulting poor reception. If you just need to check your emails, it is fine, but if you need to download something, it is almost impossible.
The hotel is in the middle of nowhere, so don't expect to be walking to have dinner in town, or go shopping. I heard a tuk tuk to town is only 500 rupees (~$US4.00), and it is quite a drive on a dirt road.
Overall, I loved this place, and could have stayed longer.

Room tip: Get a room higher up, so that you have a view over the lake. On level 2 (my room), you looked at trees (very nice, too, but lake view would be nicer).
Date of stay: August 2014
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank michanzl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2014

We stayed here for 3 nights as part of a Hayes and Jarvis tour. We were greeted by exceptionally friendly staff and given a cold towel to freshen up and a fruit drink. I loved our room beautifully decorated with tea and coffee facilities and a TV with movie channels in English. The view from the shower was amazing. The hotel has three great swimming pools and drinks and snacks are servedby the pool. The food is incredible with something to suit everyone. I really enjoyed dining outside in the evening, the lighting made it very romantic. We also enjoyed walking down to the lake and saw grey langurs, black faced monkeys, spotted deer, mongooses, giant squirrels, Palm squirrels and monitor lizards and of course the macaques were everywhere but not a nuisance.
This is a wonderful location for bird watching my favourites were the colourful barbets and the black hooded Orioles. In the evening they had musicians playing oriental music. They do elephant rides which seemed to last about an hour and the elephant walks in the lake. It's not my thing but lots of people did it early in the morning or between 4-5pm.

Room tip: One side the rooms have a view of Sigiriya Rock. You need to be on floor 4 or above for the best view.
Date of stay: August 2014
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank ALH57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2014

Firstly to get to this place you have to be prepared to undertake a road journey of about four hours ..... if you have a weak heart be prepared as the driving is just downright idiotic and dangerous. Even if you have a good careful driver you can be smashed to pieces by a bus or lorry coming straight at you whilst overtaking on a blind bend - Sri Lanka you need to sort this out !

On to the hotel - its actually a lovely place in a glorious setting. The rooms are sizeable and clean, the suites are very good with super views and a nice jacuzzi. The service on the whole is good but can be a little patchy accompanied by the "blank face".

This is definetly a family hotel - kids running riot everywhere. If you want peace and quiet dont go to this place.

Dining options are limited to buffet style only - whilst the food is perfectly ok it would be nice to be able to have a quiet dinner. The "Dinner in the cave" at US$350 for two is seriously poor value for money - the location is fabulous and the service great but the food is not what one would expect at this price - tinned peaches served with the starter ! errrrrrr i think not

They have a well equipped gym and the gear is all good - be warned there are quite frequent power cuts - a little tricky when one is on the treadmill as I learned form personal experience.......

The surrounding area is beautiful - great wildlife and a hike to the top of Kandalama rock is rewarded with spectacular views.

My advice to this hotel would be to look seriously at your positioning - this has the potential to be a world class destination so look at your pricing look at your value offer and decide what you want to offer your guests - to me it seems as though you are not quite sure hence the review title.

Would I go back ? frankly its not worth the effort to get there.

Date of stay: August 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Kieran11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2014

I was sold by the photo featured in Silver Kris - a resort wrapped in lush greenery seemingly appearing out of the mist. Alas I was to be sorely disappointed. Don't get me wrong, this resort is deserving of its repute but unfortunately we didn't get to fully experience the place as it is perhaps meant to be - a chance to reconnect with nature. The place seems very popular with families with young children who were running amok and yelling at the top of their voices at the public places most of the time. Not my idea of a relaxing holiday at all but that's just me. If you do not mind squalling kids, this is perhaps a really good place as it has three beautiful pools, great scenery and a chance to get up close with the monkeys, squirrels, birds and butterflies.

We also took a "Dinner in a Cave" package which at USD350 for two, is decent but forgettable. The experience itself is quite nice and I really appreciated having the cave to just the two of us :-)

Given that we flew 3.5hrs and then took a 4hrs arduous car ride from the airport to get to this place, I would have not have bothered if I had the advantage of hindsight.

Room tip: The suite has a fabulous view and a jacuzzi looking out to lush greenery. It's fab!
Date of stay: August 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Kerensa2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews