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“So Peaceful”
Review of Amaya Lake

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Amaya Lake
Ranked #5 of 15 Hotels in Dambulla
Certificate of Excellence
folkestone
Level 4 Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“So Peaceful”
Reviewed 17 February 2013

Beautiful location,really relaxing, walked in the rain listening to the birds with big umberellas provided by the hotel.View across the lake is majical it a little misty. Our bungalow was comfortable except we kept on hitting our shins on the edge of the concrete surround of the bed!Bathroom was poor and looked like a public toilet broken tiles and very dingy but the big let down is the food and the service in the dining room its terrible How long does it take to get a teaspoon in the end we got up and got it ourselves.Such a shame as the location is beautiful . Our only highlight was the Kandyan dancers they were excellent.

Room Tip: do upgrade to a superior bungalow just to get a view down to the lakr
See more room tips
  • Stayed February 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Lynda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (262)
Date | Rating
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English first
Cambridge, United Kingdom
Level 4 Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 11 February 2013

The rooms are all in detached bungalows, (you can get a ride in a golf buggy if you are not very mobile), with a lounge area and the bedroom and bathroom up 3 steps. The room was very comfortable and the 'houseboy' left us personal messages made from leaves & petals each evening! The grounds of this hotel are lovely being on the shore of the lake and if you enjoy birdwatching this is the place to stay. Local dancing every evening. Restaurant service a bit haphazard!

  • Stayed January 2013, travelled with friends
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    • Location
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Helpful?
2 Thank grandmasooze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 11 February 2013 via mobile

This hotel needs to understand its poor quality is letting all Sri Lanka tourism down. We are on a two week tour and this hotel is in desperate need of good management. The food was really bad with a buffet that often had flies on the food. The staff were the least accommodating of any other hotel we encountered in Sri Lanka. Forget about reading in your room the lighting is ineffective.The rooms and bathrooms are tired. This could be overlooked if other parts of the experience was positive. Sri Lanka is a wonderful friendly and hospitable country. Amaya Lake Hotel you need to help this beautiful country.

Stayed February 2013, travelled as a couple
Helpful?
4 Thank Philip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 February 2013

We were at this place from 24 Jan to 27 Jan- 3 nights, and we loved it. The environment- the cottages- these are not rooms like in a city hotel for instance, and the greenery, to my amazement was very like the village I grew up in in Mumbai about 40 years ago.

The toilets and bathroom worked well- there was ample supply of water, including hot, and the air-conditioner did not make a noise. And yes there were no mosquitoes even though we were in the midst of all the greenery. We were told this was likely because of some kind of cinnamon spray.

We woke up every morning to bird chirping. Its a pity, though, that we slept late and couldn't wake up before sunrise, or take more than the one short walk we took to and by the lake. A morning walk during sunrise would've been amazing.

The staff were very friendly indeed and the food- breakfast and dinner was good as well.

If we ever return to Dambulla, Amaya Lake is where we will stay.

  • Stayed January 2013, travelled with family
    • Value
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Helpful?
3 Thank Savio Simon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 January 2013

This hotel is situated in a lovely location and each room is actually a detached chalet!
It is an 'Eco friendly' hotel, which basically means that you'll have no end of bugs in your room unless you tell them that you want bug spray etc.

The food is AWFUL - cold, bad selection and served with the most miserable waiters you could imagine. We ate out after the first dinner always. Breakfast was equally rubbish and the service really does let this place down because you don't feel welcomed at all. One morning it was pouring with rain and the waiting staff pulled down shutters to protect empty tables first while we were getting wet. We had to ask them to put ours down!!

The rooms are a little dated but nice touches from housekeeping like leaf messages made it fun. There is a free shuttle car to take you to and from your chalet and the pool is big with a shallow end for kids.

It seems to be a wedding destination because they had loads of them while we were there.

I'd HIGHLY recommend you stay at the Heritance Kandalama on the other side of the lake. We went there for dinner one night and OMG its AMAZING!!!

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Matthew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 January 2013 via mobile

Great location and accommodation but badly let down by the quality of the food. Difficult to reach after heavy rain as the overflowing weir made the road impassable for our mini bus so had to be shuttled across narrow bridge.

Stayed January 2013, travelled as a couple
Helpful?
Thank Julie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna, Austria
Level 5 Contributor
85 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 22 January 2013

We landed at Colombo at 8am and took a prive taxi for 9000 rupees to Amaya Lake. The drive took 6 hours and the arrival was beauiful. The first impression of the lobbey is great, very open and big witha great view of the gounds and pool.

We used the spa on the first day and were kind of happy, they massage beds were wooden plates, not comfprtable at all, and my girlfriend got a nasty rash from the oil they used, another massage therapist said this was because it was nou fresh oil, but i cant say...

We checked in after a nice greeting of a cold drink and a wet towel, but did not find our 'Deluxe' room to be as expected. The room was tired and not as large as the pictures loked. The wood in the room had many stains and the room was very dark, even at midday. Therefore we paid extra for an upgrade to a luxury room (i think room 307)whicb was a huge leap in standard. A huge bathroom and bedroom with a much higher starndard of fittings (recommended).

On the first night we were woken up by a sizeable animal trying to get into our room through the front door. As i banged on the door to scare it away, it then tried to get in through the air condition access into the room. After housekeeping came and looked around in the roof they requested us to move rooms, we didnt have troube with animals again but they continued to work on the previous room for the next 3 days, I assume to make sure the animals cannot gain entrance to the airconditioning duct. (This animal story is not a bad reflection of the hotel at all, if anything it was quite exciting!).

The breakfast buffet was OK, they should look at how Chaaya Wild do it, a mich better offering and presentation.

Dinner was also OK, but nothing special.

The main negative that we has wa that our room had no hot water for 2 days and no matter how much we complained, it was never fixed properly. Why put a bath in the room if you can only provide 3 cm of hot water to fill it????

They did not take our complaints seriously and this brings us to our next complaint, the service.
While the housekeeping and restaurant staff were very nice, the reception needs a LOT of work doing. The were very rude and extremely unhelpful when we notified them about our lack of hot water, we believe that as they do not require on returning customers, they therefore do not have to treat customers as they should... Again they should look at Chaaya Wild on this as their service was impeccable.

When we asked if they had a local bus timetable, we got a very rude, 'No.' not help in trying to get them, no ' no sorry but ill see what i can find'.

I am 50/50 as to if i would recommed this place. The service was bad, the food OK, but the location and Luxury room was great (if you have hot water.)

Oh, as compensation for 2 days of no hot water we were treated to 15% of two meals........... i told them to keep their 15 % as it was an insult, this place isnt cheap so to offer 70 Euro cent as a discount when you pay over 150 EUR a night is INSULTING. But as mentioned before, they don't need repeat custom.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank D8ost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Amaya Lake

Property: Amaya Lake
Address: PO Box 12 Kandalama Dambulla | Cultural Triangle, Dambulla 21100, Sri Lanka
Region: Sri Lanka > Central Province > Dambulla
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Dambulla
#3 Spa Hotel in Dambulla
#3 Romantic Hotel in Dambulla
#3 Family Hotel in Dambulla
#4 Luxury Hotel in Dambulla
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Amaya Lake 4*
Number of rooms: 125
Official Description (provided by the hotel):
On the shores of enchanting Kandalama Lake, discover a lifestyle defined by tradition and natural splendour. Nestled amid 40 acres of lush forest, Amaya Lake preserves the aura of local historical treasures, creating a feeling of old-world Sri Lankan charm matched with modern luxury. Located in the heart of Sri Lanka’s Cultural Triangle, the resort is the ideal base for exploring nearby wonders such as the ancient city of Anuradhapura and the Dambulla cave temples. ... more   less 
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Also Known As:
Amaya Lake Dambulla
Amaya Lake Hotel Dambulla

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