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“Great place, great staff!”
Review of Amaya Lake

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Amaya Lake
Ranked #4 of 15 Hotels in Dambulla
Certificate of Excellence
Brighton
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great place, great staff!”
Reviewed 20 October 2013

Having read some of the other comments I cannot believe that they are speaking of the same place.

Our room was cleaned daily, any requests dealt with promptly, food was varied and well-cooked and the waiting staff were very friendly,chatty, attentive and efficient. The pool was constantly being cleaned and the pool staff always friendly and attentive. Sometimes I think staff respond to people being nice to them too!

A great place for relaxing and seeing the many natural wonders of Sri Lanka.

It was our second stay and I would happily book to go there again.

  • Stayed October 2013, travelled as a couple
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Helpful?
Thank pollock7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Kuwait City, Kuwait
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2013

The services of the hotel since the time that you arrive are superb and something unique. You will be welcomed to the beat of traditional Sri Lankan drums and with a welcome drink. The Front office staff is very helpful. After check-in you will be escorted to your rooms either by a quite stroll across the well maintained beautiful gardens of the hotel or in a buggy-car. House-keeping and room-service is quite efficient to excellent. The rooms are quite comfortable. We have experienced all types of room offered by the hotel and the facilities offered can be considered as true value for the money that you pay. The hotel garden is very well maintained by the staff, which I have seen working round the clock. The rooms are also quite clean. The most attractive thing for us is the location as it is in very close proximity to the Kandalama Lake, with early morning and late evening breath taking views, which is quite relaxing. This can however, be more spectacular when the lake is filled to its full capacity and not during the drought season. We have experienced the spa, which was held in two locations. However, currently only one spa exists as the hotel is under renovation. We preferred the previous spa, which was located inside a wood-like location, instead of the spa near the swimming pool. We also enjoy the time spent on the swimming pool and strolling around the garden of the hotel, which attracts quite a few wild-lives. In nutshell for our family this has been an excellent hotel to spend a few days during each of our holidays. Very children friendly environment. Very supportive and friendly staff. Hence we have visited this hotel since 2006, at least twice each year. Also this hotel is in close proximity to the World heritage sights such as Sigiriya “Lion’s” Rock, Dambulla temple as well as couple of hours drive to the heritage city of Polonnaruwa. Also if you visit during the season of Elephant Gathering at Minneriya tank, it is also a couple of hours drive away. Taken together, me and my family do not have any hesitation in strongly recommending this hotel for a unique experience in this part of the country.

  • Stayed October 2013, travelled with family
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Helpful?
1 Thank Arjuna23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colombo, kelaniya, Sri Lanka
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2013

We stayed at there for a day and its full of joy..Althrough it's a beautiful natural place ..Because there was a cabel television in our room it's cool...And the lake near the amaya lake hotel is so natural..and we love to come back again there,and the staff there is so friendly and doing there work correctly.and we hope you will do your work excellent everyday...Thank you

Room Tip: All rooms are Clean and the best of all
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  • Stayed October 2013, travelled with family
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Helpful?
1 Thank Ashan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Focsani, Romania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 October 2013 via mobile

Nice hotel, good food, friendly staff. Hotel is for those who love nature. Peaceful oasis, a huge wonderful garden, wonderful landscapes: mountains, lake, tropical garden a small heaven corner. Rooms are very nice and clean. Corect price for good services. I think it is not for families with small children.

Stayed October 2013, travelled with friends
Helpful?
2 Thank Dragos H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colombo, Sri Lanka
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 17 October 2013

We stayed at Amaya Lake in Dambulla for 02 nights in October 2013. Although we expected the hotel to be a nice and a beautiful place, it turned out to be "not nice" from the very beginning of our stay. Except for the local women playing the "Raban" to welcome the guests at the very entrance to the Hotel, there was no man or woman who greeted us at the Hotel lobby. No body from the Reception either greeted us or acknowledged us or requested us to take a seat.There was no smile or a simple "hello", which put us off in the first place. After nearly ten minutes passed, we were served with a welcome drink and thereafter we were taken to our chalet by a bell boy. The Hotel staff looked bored and uninterested in the guests and did not care at all to give a smile.

The chalet was smelly when we entered and we had to ask for an air freshener. The bathroom of the chalet was disgusting. Every thing in the bathroom was old and crumbling and we felt that the bathroom has to be totally redone and refurbished with new taps, wash basins and showers. The TV was extra ordinarily small and old and we felt that the Management of the Hotel should consider replacing it with at least a 32 inch flat TV. The bedding and the furniture too were old and we felt depressed to be inside a place of that nature on holiday.The closet doors could not be opened and closed easily and to reach the closet, one had to remove the lampshade by the bedside. During the entire 02 days, our chalet was not cleaned and we were not provided with fresh towels.

The only nice things about the place was the lush lawns and the beautiful Kandalama Lake, where one could gaze at for hours on end and enjoy the peaceful surroundings. We certainly enjoyed being by the lake side and having the opportunity of seeing so many varieties of birds.

The Management of the Hotel should take note of the complaints seriously and should try to give the guests their moneys worth.

  • Stayed October 2013, travelled with friends
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Helpful?
4 Thank Thushani D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 October 2013

We were supposed to stay 3 nights, but left after the first one (even if that meant losing the money for the final 2 nights) after we tasted the food (absolutely terrible - greasy and smelly) and had a short plunge in the swimming pool where leaves, dirty papers were lingering at the bottom. I even got a rash after swimming in it. Our bath tub and shower cabin were also dirty and a swing fro children in the playground was broken. The hotel was incredibly noisy and crowded when we were there and the staff didn't seem to bother that some of the guests were spitting in the pool..... Overall, by far the worst (and only bad) experience in our lovely holiday in Sri Lanka - DO NOT GO there, it's not worth the money.

  • Stayed September 2013, travelled with family
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Helpful?
3 Thank Mimi77154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 October 2013

We stayed in Amaya lake for one night. It's a great hotel by the beautiful Kandalama lake. The staff was friendly and helpful. Although there are so many interesting things to keep you occupied, I must say that the room TV provided was disappointing! It was very small/out dated with a cheap local cable connection. The food was great; we had a good time..

  • Stayed October 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aweejas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Amaya Lake

Property: Amaya Lake
Address: PO Box 12 Kandalama Dambulla | Cultural Triangle, Dambulla 21100, Sri Lanka
Phone Number:
Region: Sri Lanka > Central Province > Dambulla
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Dambulla
#3 Spa Hotel in Dambulla
#3 Family Hotel in Dambulla
#3 Romantic Hotel in Dambulla
#4 Luxury Hotel in Dambulla
Price Range (Based on Average Rates): £
Hotel Class:4 star — Amaya Lake 4*
Number of rooms: 125
Official Description (provided by the hotel):
On the shores of enchanting Kandalama Lake, discover a lifestyle defined by tradition and natural splendour. Nestled amid 40 acres of lush forest, Amaya Lake preserves the aura of local historical treasures, creating a feeling of old-world Sri Lankan charm matched with modern luxury. Located in the heart of Sri Lanka’s Cultural Triangle, the resort is the ideal base for exploring nearby wonders such as the ancient city of Anuradhapura and the Dambulla cave temples. ... more   less 
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Also Known As:
Amaya Lake Dambulla
Amaya Lake Hotel Dambulla

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