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“Amazing place to be”
Review of Amaya Lake

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Amaya Lake
Ranked #7 of 19 Hotels in Dambulla
Certificate of Excellence
Reviewed 24 July 2014

We were there as a company trip and so far this is the best hotel (other than boutique hotels) I have been in Sri Lanka. Rooms spread in large area with electric vehicles to travel.

Nice scenery with Kandalama lake nearby. All the rooms are covered with nice garden of trees and lots of birds too can be seen. Good play ground and children play area too. I have to mention the swimming pool too since its nice big one with pool bar. But no baby pool as one of the mistakes they have had when building the place.

Food is nice and specially the barbecue night on Saturdays. It was a mix of local and western foods.

Room Tip: Better to choose room that closer to dinner area. You may need to travel a lot otherwise.
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  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Vidula H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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715 - 721 of 1,629 reviews

Reviewed 22 July 2014 via mobile

Lovely hotel as always love the welcome drinks .... Love the lobby , love the style of the room very unique , my daughter Enjoying swimming , theirs 'sa bar and In the middle of swimming pool , bar restaurant location is one of the nice place to relax , I enjoyed my Spa this sweet little girl in spa was brilliant , I love the herbal bath . My comment about the receptionist was not really good when we arrived thiers a girl assisting us all about our details but the way she talked something Missing ,I think her personality or she need more Train, lock of frindleness, the food was not so good as I expect .

Stayed: July 2014, travelled with friends
Thank GraceJ1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

Open plan reception bar and restaurant overlooking a lake. Unusual individual bungalow style rooms in traditional Sri Lankan style and decor. Very spacious and clean rooms . Good selection of food from the freshly cooked buffet . Attentive and friendly staff . Pool clean and open until late.

Room Tip: We were in room 77. Close to main buildings and facilities but very quiet.
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  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank nicknickx2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

Went there for a vacation . Extremely satisfying experience. Felt like bliss. very close to the lake and rooms / villas are every well appointed. Lot of place to walk around. The food in the buffet restaurant was a very good. The Swimming pool also was big enough.
Free WIFI could be a very big help to tourists.

  • Stayed: November 2013, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank tyrax1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2014

The hotel is very beautiful with very nice backgroung bordering to the Kandalama lake. We stayed in 'Signature by Amaya' which is situated in the same hotel area of this hotel. The only specification was that the room size is much bigger than the average and the price is higher. he room was nice but not worth for the money. Further, when we stay there, all the rooms of the hotel were full, therefore the service was not that much good. There is only one restaurant which is always crowded. So it is better to have one more restaurant at least when it is fully booked. The food was delicious but there was not a very big variety.

Room Tip: Basic rooms are good
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Achini d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

Amaya Lake is situated in a wonderful place by the Kandalama Lake. One of the best places to relax with the wind coming across the Lake, silent and calm. The grounds are beautiful and plenty of place to play and for walks. We stayed at a club Lodge which was at the far end of the Hotel land. Absolute stress relief with greenery.
Hotel got a good swimming pool as well.
Rooms are larger enough and lovely. Bathroom was clean. However, though they advertised as "Plasma TV with satellite channels" we hardly found the satellite channels. Literally it was only the Plasma TVs. Most of the tv channels were not working due to not paid the bills. Only some local channels were working. When inquired by the reception, we were answered as only the LOBBY is provided with satellite channels! Disappointing !! We could not find any Bathrobes though it was indicated in their Website. Not sure the room is provided with even wifi.
Room service was average. Had to wait around 30 minutes and make 3 calls to the reception to get a buddy vehicle to get our luggage to the lobby, when we checked out.
Unless absolutely necessary you better not order anything for in-house dining or use mini bar. The Mini bar menu indicates you will be charged around Rs.300/= for a small coca cola.
Poor service by the staff as well, especially the staff in the dining area should think that a smila is priceless for them but improves the image of the Hotel a lot ! Staff is not customer-oriented, which is supposed to be the top most important thing in tourism field as per my understanding. Staff involved in room service was not that bad anyway,. The standard of the service of the staff in Dining area is so low and they are not bothered about the guests at all. When we requested for some BBQ chicken in action corner, they showed us strange faces. And when they go wrong in making it,, still they show you strange faces as if because of us they went wrong !
Food doesn't have much variety except for the breakfast. The tastes were not up to standard. They really could improve on the food.

Overall - need a second thought for a second visit.. !

Room Tip: Choose a room that is somewhat near the lobby. Else you need to travel far end to reach the rooms af...
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank charu45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2014

We stayed for two nights allowing us to explore the local area. The rooms were a good size, bed comfortable. Disappointed in the bathroom as we couldn't leave the door open, the shower cubicle was very small and ours leaked as well as quite dirty grout. We also had a continual ant trail, so unable to leave our toiletry bags out. We did have an issue which the management very kindly apologised for and compensated us for, thank you. Only other issue, and more noticeable now we have stayed at more Sri Lankan hotels, the staff couldn't get that two couples traveling together in different rooms would want separate room bills, and the staff were not as friendly or happy.

Stayed: July 2014, travelled as a couple
Thank LindaJW2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Amaya Lake

Address: PO Box 12 Kandalama Dambulla | Cultural Triangle, Dambulla 21100, Sri Lanka
Region: Sri Lanka > Central Province > Dambulla
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Dambulla
#3 Romantic Hotel in Dambulla
#5 Spa Hotel in Dambulla
#6 Luxury Hotel in Dambulla
Price Range: £102 - £1,401 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Amaya Lake 4*
Number of rooms: 101
Official Description (provided by the hotel):
On the shores of enchanting Kandalama Lake, discover a lifestyle defined by tradition and natural splendour. Nestled amid 40 acres of lush forest, Amaya Lake preserves the aura of local historical treasures, creating a feeling of old-world Sri Lankan charm matched with modern luxury. Located in the heart of Sri Lanka’s Cultural Triangle, the resort is the ideal base for exploring nearby wonders such as the ancient city of Anuradhapura and the Dambulla cave temples. ... more   less 
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Also Known As:
Amaya Lake Dambulla
Amaya Lake Hotel Dambulla

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